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Junior Server

1 month ago

Canada, CA Tyax Wilderness Resort & Spa Full time

Work for one of Canada’s most unique destinations and check off a bucket list job. Tyax Lodge & Heliskiing is a full service wilderness lodge. We guide our guests through unparalleled winter and summer experiences. Immerse into a world class lodging experience and outdoor adventures, exploring seasonal or long-term employment opportunities with a family size company highly committed to putting its employees first. Join a team of professional individuals with a passion for providing exceptional guest experiences and an enthusiasm for outdoor recreation.

As a Junior Server at Tyax Lodge & Heliskiing you will be an ambassador for the company. You will provide warm, personalised service and have an extensive knowledge of our food and beverage program. You will work with our experienced team of servers in the delivery of outstanding dining experiences during guest meal service.

WHAT’S IN IT FOR YOU:
  • Subsidized, modern shared townhouse-style accommodation with beautiful mountain views
  • Complimentary transfers at the start and end of season
  • Three meals per day served in employee cafeteria
  • Employee use of our spa facilities and a 24-hour access to our full gym, based on availability
  • Free use of sports equipment: skates, x-country skis, snowshoes, and watercrafts during summer
  • Discounts on branded outdoor clothing: Arcteryx, Icebreaker and more
  • Employee events
  • Be part of a fun and welcoming diverse team from all over the world
  • Put money aside for your travel plans and at the same time experience the amazing Canadian wilderness
POSITION HIGHLIGHTS:
  • Deliver food and beverages to guests as requested, on time, in the correct service order
  • Refill water, bread, butter, and beverages
  • Set up, organize and clean designated stations according to Tyax standards
  • Be able to explain menus and ingredients to guests
  • Communicate guest beverage requests to servers
  • Consistently offer seamless, professional and engaging service, checking on guest satisfaction
  • Keen awareness of guest allergies and dietary restrictions
  • Ability to read instructions and run items to appropriate seat numbers
  • Use proper serving techniques
  • Operate espresso machine for specialty coffee beverages
  • Assist the bar with polishing of glassware during busy periods
  • Be flexible to work during breakfast, lunch and dinner shifts
  • Able to describe and serve food selection from the buffet.
  • Execute side duties and checklists in between service including resetting tables, organising storage areas, cleaning of the dining and lounge area, polishing cutlery, etc.
  • Ensure the dining room and lounge area is clean and tidy at all times
  • Responsible for bringing daily float to each shift, completing daily server cashout
  • Responsible for maintaining a cheerful, courteous disposition and a neat, clean and professional image with the ability to maintain a calm demeanour in a fast paced, high intensity environment
  • Complete daily, weekly and monthly cleaning duties as per requirements and training
  • Operate according to health & safety procedures and quality standards established by Tyax
  • Follow the regulations set forth by the B.C. Liquor Control and Licensing Branch
QUALIFICATIONS & ATTRIBUTES REQUIRED:
  • Must have Serving it Right certificate or obtain one prior to commencing employment
  • Must have at least 1 years’ experience in food & beverage industry
  • Exemplary customer service skills and a demonstrated willingness to exceed guest expectations.
  • Trustworthy with sensitive or confidential company information.
  • Outstanding communication, interpersonal, organisational and customer service skills
  • Exceptional attention to detail and the ability to multitask
  • Must be responsible and dependable, a team player with a poised and friendly attitude
  • Must be flexible in regards to scheduling and working shifts
  • Experience with POS systems is an asset, additional language skills such as German are an asset
PHYSICAL DEMANDS:
  • Will be required to be on your feet for extended periods of time
  • May be required to lift, bend and reach
Visa Requirements:

Must be legally eligible to work in Canada

Note: Due to the nature of our business all members of the team may be required to take on additional responsibilities at times to ensure an exceptional guest experience.

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