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Retail Program Delivery Manager

3 months ago

Montreal Quebec GF, CA BRP Full time

We are looking for an experienced retail program delivery manager with a strong background in retail and e-commerce to oversee the successful implementation of projects within our organization. The ideal candidate will have hands-on experience collaborating on the implementation of an e-commerce website and possess expertise in utilizing software such as Manhattan, Braintree, and Magento. Knowing how to integrate with SAP would be an asset. The retail program delivery manager will play a crucial role in managing project timelines, coordinating cross-functional teams, and ensuring the delivery of high-quality solutions that meet business objectives.

YOU'LL HAVE THE OPPORTUNITY TO:

  • Project management: Lead the end-to-end project management process, from initiation to completion, ensuring projects are delivered on time, within scope, and budget constraints.
  • Stakeholder coordination: Collaborate closely with stakeholders across various departments, including IT and all the business departments to define project requirements, expectations, and deliverables.
  • Resource allocation: Allocate resources effectively, including personnel, budget, and time, to optimize project outcomes and ensure efficient project execution.
  • Risk management: Identify potential risks and issues that may impact project delivery and develop mitigation strategies to address them proactively.
  • Vendor management: Manage relationships with external vendors and service providers, such as software providers and solution integrators, to ensure seamless integration and delivery of services.
  • Quality assurance: Implement quality assurance processes to monitor and evaluate project performance, ensuring adherence to industry standards and best practices.
  • Documentation and reporting: Maintain accurate project documentation, including project plans, status reports, and change requests, and provide regular updates to stakeholders and senior management.
  • Continuous improvement: Drive continuous improvement initiatives to enhance project delivery processes, methodologies, and tools, ensuring optimal efficiency and effectiveness.

YOU’LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES:

  • Bachelor's degree in Business administration, Information technology, or related field. Advanced degree or relevant certifications (e.g., PMP, Agile, Scrum) preferred.
  • Proven experience 10+ years as a program delivery manager or similar role in a retail or e-commerce environment.
  • Demonstrated experience in collaborating on the implementation of e-commerce websites, preferably utilizing platforms such as Magento.
  • Proficiency in utilizing software solutions commonly used in retail and e-commerce operations, including Manhattan for supply chain management and Braintree for payment processing.
  • Experience implementing warehouse management, ERP, financial, SOX-compliance solutions (asset).
  • Strong project management skills (traditional SDLC, hybrid and-or agile), including the ability to manage multiple projects concurrently, prioritize tasks effectively, and adapt to changing priorities.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels of the organization.
  • Analytical mindset with the ability to analyze complex problems, identify root causes, and develop effective solutions.
  • Results-driven approach with a focus on delivering high-quality outcomes that meet or exceed business objectives.
  • Language: English and French (asset).

ACKNOWLEDGING THE POWER OF DIVERSITY

BRP is dedicated to nurturing a culture that invites, connects, and propels the ambitions of people of all backgrounds, profiles, beliefs and experiences. Ultimately, the diversity and uniqueness of our people fuel our ingenuity and set the course for the path ahead

For this reason, we value diversity and we strive to always push each other forward to build an inclusive workplace where every employee feels like they belong, where they can grow and find meaning.

AT BRP, WHEN WE TALK ABOUT BENEFITS, WE GO ALL IN.

Let’s start with a strong foundation - You want it, we have it:

  • Annual bonus based on the company’s financial results
  • Generous paid time away
  • Pension plan
  • Collective saving opportunities
  • Industry leading healthcare fully paid by BRP

What about some feel good perks:

  • Flexible work schedule
  • A summer schedule that varies by department and location
  • Holiday season shutdown
  • Educational resources
  • Discount on BRP products

WELCOME TO BRP

We’re a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 20,000 spirited people, all driven by the deeply held belief that at work, as with life itself, it’s not about the destination; It’s about the journey.

#LI-Hybrid

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