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Massage Therapist
3 months ago
Work for one of Canada’s most unique destinations and check off a bucket list job. Tyax Lodge & Heliskiing is a full service wilderness lodge. We guide our guests through unparalleled winter and summer experiences. Immerse into a world class lodging experience and outdoor adventures, exploring seasonal or long-term employment opportunities with a family size company highly committed to putting its employees first. Join a team of professional individuals with a passion for providing exceptional guest experiences and an enthusiasm for outdoor recreation.
As a Spa & Massage Practitioner at Tyax Lodge & Heliskiing, you are expected to provide exemplary customer service to all guests at all times while maintaining and exceeding the service standards set by Tyax Lodge & Heliskiing. The Spa & Massage Practitioner is responsible for providing massage treatments to the guests, conducting morning stretch classes as well as caring for our spa facilities. Our practitioners work as part of a team and are highly organized, efficient, and able to work in a fast-paced environment. The responsibilities of the Spa & Massage Practitioner include but are not limited to the following:
WHAT’S IN IT FOR YOU:- Commission-based treatments
- Subsidised, shared townhouse-style accommodation with beautiful mountain views
- Complimentary transfers at the start and end of the season
- Three meals per day served in employee cafeteria
- Employee use of our spa facilities and 24-hour access to our full gym, based on availability
- Employee use of sports equipment: skates, x-country skis, snowshoes, and watercraft during summer
- Discounts on branded outdoor clothing: Arcteryx, Icebreaker and more
- Employee events
- Be part of a fun and welcoming diverse team from all over the world
- Put money aside for your travel plans and at the same time experience the amazing Canadian wilderness
- Responsible for the daily cleanliness and organization of the facilities: massage rooms, changerooms, yoga room, spa hallway, and spa reception area.
- Maintain a clean, hygienic, and neat work environment at all times; ensure all equipment is in safe working order.
- Exceed guest expectations by providing personalized, efficient, and courteous customer service.
- Show dedication to making every guest feel welcome in our surroundings.
- Provide necessary information to compile complete guest records.
- Perform various massage treatments ranging from relaxation, deep tissue to hot stone while accommodating guest’s needs and creating individualized experiences.
- Providing in-depth knowledge of all products and services available within the Spa.
- Monitoring and re-stocking of all massage supplies and products within the Spa.
- Answering phone calls with excellent etiquette.
- Lead a stretch or yoga class.
- Demonstrate safe workplace practices.
- Operate according to the policies, procedures, quality standards, and services established by the company.
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
- Report all concerns related to Engineering/Maintenance, Health and Safety, Security, or Suspicious circumstances immediately to the appropriate leader.
- Willingness to assist other members of the lodge team when needed.
- Must have the proper credentials and certification for bodywork and massage.
- Hands-on experience in the massage industry.
- 1-2 years’ experience within the hospitality industry is considered an asset.
- Able to lead a stretch class or yoga class.
- Additional language skills are an asset, but not mandatory.
- Must possess excellent communications, interpersonal, organizational, and customer service skills and be a team player.
- Responsible and dependable with a poised and friendly attitude.
- Must have attention to detail and the ability to multitask.
- Must be flexible regarding scheduling and working shifts.
- Must be able and willing to live and work in a remote setting.
- Having own transportation is highly recommended.
- Will be required to be on your feet for extended periods of time and lift, bend, and reach.
