Security Operations Manager

4 weeks ago


Canada, CA Fortra, LLC Full time

The Security Operations Manager is an experienced leader responsible for overseeing Fortra’s Security Operations Center (SOC) activities. The ideal candidate will have a solid background in SOC processes and best practices, technical expertise in Cybersecurity, and a passion for driving operational excellence. The role is responsible for identifying and prioritizing tactical projects for the team to align with our security strategy and leading the evolution of Fortra’s SOC capabilities. The scope is Fortra’s global corporate infrastructure including customer-facing cloud and SaaS environments.

WHAT YOU'LL DO

  • Lead and manage the day-to-day operations of the SOC team, ensuring efficient incident response, threat detection, and resolution.
  • Develop and implement strategic initiatives to mature and expand SOC capabilities in alignment with business objectives.
  • Provide leadership and mentorship to SOC analysts, fostering a culture of continuous learning and professional development.
  • Create, monitor and analyze SOC performance metrics, leveraging business intelligence tools to generate actionable insights and reports for stakeholders.
  • Build and manage long-term relationships with internal departments such as corporate IT or Cloud Operations to foster ongoing maturity of Fortra’s security posture, structure and culture.
  • Drive organizational changes to adapt to evolving threat landscapes, emerging technologies, and industry best practices.
  • Collaborate with other security leaders and cross-functional teams to manage risk, enhance security posture, identify areas for improvement, adjust tactical priorities, and drive remediation efforts.
  • Oversee the development and maintenance of SOC documentation, policies, procedures, and response plans.

QUALIFICATIONS

  • CISSP or equivalent level of education, accompanied by practical experience in the field.
  • Proven experience managing teams within a security operations environment, with a track record of leadership and achievement.
  • Strong technical background in cybersecurity, including knowledge of SIEM platforms, threat intelligence, SOAR, cloud technologies, digital forensics, and incident response procedures.
  • Demonstrated success in driving organizational changes and process improvements.
  • Excellent organizational skills, including security program and project management, with a keen attention to detail and ability to prioritize tasks effectively.
  • Effective communication and interpersonal skills, with the ability to collaborate across teams and influence stakeholders at all levels, fostering a positive and inclusive work environment.
  • Hands-on experience with Jira and/or PowerBI is beneficial.
  • Familiarity with M&A activities and software development practices.
  • Advanced analytical and problem-solving abilities, capable of identifying and addressing complex security challenges effectively.
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