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Retail Area Manager
2 months ago
The Area Manager shall provide leadership, direction, and accountability for the Retail Store Team in a designated region. The Retail Area Manager is a leader in driving results through effective sales team management, customer engagement, coaching, and mentoring using all available business KPIs. Responsible for managing multiple priorities, the supervision of a team of Store Managers, retail projects, execution of initiatives to enhance performance, and driving top-line sales with a strong focus on profitability. The Retail Area Manager will provide sound leadership and coaching for all direct reports and will work closely with the Retail District Manager, Store Operations, and all Head Office partners to ensure and support the growth and development of the region’s retail team through established goals and objectives which align with revenue, operations, and customer service targets to enhance profitability.
The Area Manager shall be responsible for the achievement of aggressive operations goals and targets, focused on high levels of customer satisfaction and overall store-level performance.
Job Duties
- Ensures the communication, understanding, and belief in the company's goals and mission statement. Coaches all employees to work towards a common company objective.
- Responsible for company monthly and weekly revenue and profit projections.
- Oversees Store Managers to ensure that daily and weekly staff schedules are in direct relation to daily and weekly revenue.
- Review monthly sales objectives and develop strategies to achieve targets.
- Gives prompt and proper direction to Store Managers and Direct reports.
- Provide leadership and support for all direct reports to ensure they excel in their roles to enhance employee engagement in order to drive results and achieve top performance.
- Develop a positive collaborative working relationship with staff and partners to aid company performance.
- Adheres to and enforces all company safety policies and procedures.
- Attends to any emergencies as they arise at the store level and provide resolution or the appropriate level of communication.
- Identify operational and merchandising deficiencies in all stores and provide solutions and guidance to all stores.
- Leads any training initiatives to achieve organizational goals and objectives.
- Assumes responsibility for job and store profitability by finding areas of improvement and implementing initiatives.
- Develop a positive working relationship with all levels of the organization to accomplish the company’s mission.
- Attends Store and Head office meetings as required.
- Other duties as assigned.
Reports To: Retail District Manager – Ontario
Requirements:
- Bachelor's degree (B.A. or B.S.) from a four-year college or university; or five to seven years of related experience and/or training; or equivalent combination of education and experience.
- 3-5 years multi-unit experience in the retail industry, cannabis retail industry preferred.
- CannSell Certification and Clean police record check required.
- Cannabis Retail Store Manager license from AGCO required.
- Proven track record of managing multi-unit operations for the region.
- Knowledge of word processing software, spreadsheet software, e-mail software, and use of the Internet.
- The candidate must be well spoken and possess the ability to speak clearly and confidently in all business settings.
- Excellent Business Math skills, including the ability to read, understand, and calculate math calculations such as discounts, interest rates, percentages, etc.
- The ability to delegate, set expectations, and monitor progress of all direct reports.
- Motivate, inspire, and provide feedback to employees.
- Prioritization skills necessary to use time effectively and set action plans to achieve business targets.
- Responsible for subordinates' activities, available to staff, provides regular performance feedback, develops subordinates' skills, and encourages growth.
- Regional travel is an essential requirement in this position (40-50%).
Number of Vacancy: 01 - Kitchener/Waterloo, ON
Why You Should Apply:
- The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
- Significant opportunity for growth, experience, and learning.
Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.
We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.
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