Kelowna - Store Manager

1 month ago


Kelowna Regional District of Central Okanagan, CA Running Room Full time

We are seeking a Store Manager to help oversee the efficiency of our sales floor. The successful candidate will be responsible for developing opportunities for customers and providing training and support to Sales Associates while working collaboratively with the Store Manager. The Store Manager will oversee retail operations, including inventory and visual merchandising, and be actively involved with building our sales team and providing them with the guidance and training necessary to provide exceptional service.

Responsibilities:

  • Manage the store sales team to ensure customers are being helped in a timely fashion
  • Conduct sales and inventory management
  • Employee recruiting, training and development which includes product knowledge
  • Inspire and encourage employees to ensure high level of morale
  • Assist customers and troubleshoot customer service issues when necessary
  • Promotion of the store on social media in order to build the business

Qualifications:

  • Experience in retail operations
  • Excellent customer service skills
  • Ability to maintain a customer-focused environment
  • Flexible availability – including evenings, weekends, and statutory holidays
  • Able to work collaboratively as part of a team
  • Able to stand for an 8-hour shift
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