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Receptionist

3 months ago

Canada, CA Brokerlink Inc. Full time

We are looking for a Receptionist to join our BrokerLink Team working out of our Red Deer, AB Office, on a Permanent Full-Time basis.

What the Role Entails:

  • Answer multi-line phones and direct client inquiries
  • Control the flow of walk-in customers and callers
  • Ensure the needs of customers are being met through superior customer service
  • Process customer payments, bank deposits, petty cash management and account coding
  • Monitor and distribute incoming and outgoing mail, faxes and couriers
  • Ensure EPIC system & company portals are updated consistently

The Successful candidate will have:

  • High School and/or Post-Secondary Education
  • 2-5 years' experience in an office environment
  • Computer skills - Keyboarding and MS Office
  • Demonstrated ability to handle multiple priorities successfully
  • Strong analytical and organizational skills
  • Excellent verbal and written communication skills
  • Exposure to Epic is an asset
  • Excellent customer services skills and adept in conflict resolution
  • Priority will be given to the candidate with previous experience working in a brokerage or insurance industry
  • Required to obtain a General Insurance License within 12 months
  • Ability to pass a criminal background check and credit check
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