Migration Specialist
7 days ago
Job Description:
A Windows 11 Migration Technician plays a crucial role in upgrading and deploying Windows 11 across an organization's computing environment. The primary responsibilities include imaging devices, migrating data, and performing physical deployments of hardware.
Key Responsibilities:
- Imaging and Configuration: Prepare and configure new and existing PCs for Windows 11 deployment using imaging technologies and scripts.
- Hardware Deployment: Replace outdated hardware (e.g., desktops, laptops, monitors, printers, peripherals) with new or reimaged equipment, ensuring compatibility and optimal performance.
- Data Migration: Assist users in transferring profiles, files, and settings to new Windows 11 endpoints, ensuring data integrity and minimal disruption.
- Software Installation: Install and configure necessary software applications on end-user devices.
- Technical Support: Provide timely and effective technical support to end-users, addressing hardware and software issues related to the migration.
- Inventory Management: Maintain accurate records of hardware and software assets, updating inventories as necessary.
Qualifications:
- Experience: Minimum of six months in an IT support role, with hands-on experience in Windows 10/11 environments.
- Technical Skills: Proficiency in imaging tools like SCCM, understanding of Windows operating systems, and familiarity with data migration processes.
- Soft Skills: Strong customer service orientation, excellent communication abilities, and adept problem-solving skills.
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