At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

An Intermediate Underwriter makes individual Risk Management decisions across multiple lines of insurance appropriately considering product, pricing and risk management levers within the established production requirements and company standards. This role provides exceptional service through answering agency inquiries leveraging real-time digital transactions on the status of policy, risk eligibility and underwriting policies and procedures.

1. Works with leadership to provide in-person and remote training based on the needs of the team.
2. Reviews underwriting decisions to identify root-cause problem-solving opportunities.
3. Compares processes to standards, offers analysis and tactical planning.
4. Participates in and embodies a continuous improvement and collaborative remote team environment.
5. Follows up on complex questions quickly and thoroughly.
6. Provides exceptional customer service and accurate risk decision-making.
7. Responds to all inquiries promptly and professionally in real-time via chat and other digital technologies.

1. Post-secondary education and completion of CIP designation is preferred.
2. Minimum 1 - 2 years of Underwriting experience is preferred.
3. Experience in the non-standard auto market as well as experience in a broker office would be an asset.
4. Familiarity with Pafco products and services would be considered an asset.
5. Knowledge of the regional insurance market and the broker within the market is considered an asset.
6. Strong negotiation skills, customer service skills and the ability and willingness to learn.
7. Ability to collaborate with peers and subordinates to reach goals as well as the ability to work well independently.

This job does not have supervisory duties.

Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.