Bilingual Coordinator, Resource Management

4 weeks ago

Toronto Ontario CA, Ontario BDO Canada Full time

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Your Opportunity

BDO Canada is looking for a Resource Management Coordinator, to join the Resource Management team and own the following responsibilities:

  • Lead scheduling functions for the client including proactive workforce planning, resolving schedule conflicts and recommend staff sharing opportunities.

  • Optimize project engagements using available resources to improve utilization.

  • Monitor resource utilization and provide regular reports to upper management, identifying trends and areas for improvement that better align with client needs and future growth.

  • Develop understanding of staff skillsets and preferences to best utilize staff through engagements that best suit the needs of the client and future growth opportunities.

  • Develop and maintain a database of resource skills, qualifications, and experience to aid in quick and effective resource allocation decisions.

  • Administer the resource management database through daily scheduling, conflict resolution and inputting ongoing changes through various channels including shared inbox, Teams meetings and calls.

  • Forecast and analyze data and create robust reporting through internal database and Microsoft Excel regarding new hires, attrition, promotions, chargeability and utilization.

  • Collaborate and build strong relationships with the local and national teams; identify and implement best practices in resourcing processes and reporting.

  • Attend regular resourcing meetings with representatives from the business.

  • Analyze and challenge resourcing requests against key engagement metrics to ensure the appropriate allocation of resources.

  • Facilitate communication between project teams and resources, acting as a liaison to address any resource-related issues or concerns.

  • Collaborate with local and national Resourcing teams, as well as promoting interdepartmental cooperation.

How do we define success for your role?

  • You demonstrate BDO's core values through all aspects of your work: Integrity, Respect and Collaboration.

  • You understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high-quality work.

  • You identify, recommend, and are focused on effective service delivery to your clients.

  • You share in an inclusive and engaging work environment that develops, retains & attracts talent.

  • You actively participate in the adoption of digital tools and strategies to drive an innovative workplace.

  • You grow your expertise through learning and professional development.

Your experience and education

  • Bachelor’s degree in Business, Operations, HR, Finance OR equivalent relevant experience.

  • 0-2+ years of experience in resource management, project management, or a related field.

  • Due to frequent communications and interactions by email and phone with English-speaking clients in Quebec and outside of Quebec, proficiency in spoken and written English is required for this position.

  • Conflict resolution and negotiation skills to balance individual and business needs.

  • Demonstrate personal leadership, accountability, proactivity and responsiveness.

  • Ability to multi-task and adapt to changing priorities within the business while delivering quality results.

  • Strong communications skills (written and verbal).

  • Organized with good time management skills.

  • Strong problem solving and analytical skills.

  • Comfortable collaborating with business partners in remote locations.

  • Ability to thrive in a fast-paced and dynamic work environment.


Why BDO?

Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2024. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.

Our firm is committed to providing an environment where you can be successful in the following ways:

  • We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.

  • We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.

  • We support your achievement of personal goals outside of the office and making an impact on your community.

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.


Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.


Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.

Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.

Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.

To explore other opportunities at BDO, check out our careers page.

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