Nursing Unit Clerk

Salary

The salary range for this position is CAD $28.31 - $28.31 / hour
Job Summary

Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.

Our team of 48,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.

We are currently looking for Unit Clerks to work on a casual (on-call) basis in a number of our patient care areas. Current and future opportunities may be available at the following locations:

Abbotsford:

• Abbotsford Regional Hospital and Cancer Centre
• Dr. Stuart Pavilion @ Ebenezer
• Cottage/Worthington Pavilions

Chilliwack:

• Chilliwack General Hospital
• Bradley Centre - Chilliwack General Hospital
• Heritage Village

Hope/Agassiz :

• Fraser Canyon Hospital
• Fraser Hope Lodge - Fraser Canyon Hospital

Langley:

• Langley Memorial Hospital
• Cedar Hill/Maple Hill & Marrwood/Rosewood - Langley Memorial Hospital

Maple Ridge :

• Ridge Meadows Hospital
• Baillie House - Ridge Meadows Hospital

Mission:

• Mission Memorial Hospital
• The Residence in Mission - Mission Campus of Care

We are looking for a bright, pleasant person with an eye for detail to juggle numerous tasks in a busy environment and conduct business in a professional manner. You like helping people and display excellent communication skills. With a thorough, hands-on approach to deliver high quality and precise work, you will carry a high level of integrity, discretion, and confidentiality. A focused approach is needed to complete routine day-to-day tasks and handle changing calendars, priorities, and timelines.

Come work with us

We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.

Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.

Connect with us

Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members You can also visit us on Indeed and Glassdoor.

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Detailed Overview

Under the general supervision of the Manager, Clinical Services or designate, performs a variety of clerical duties such as acting a communications link to the unit by transcribing and processing physician's orders, communicating with other departments and/or hospitals, coordinating patient appointments, arranging patient tests and receiving results, receiving and directing visitors and answering the telephone, assembling/maintaining patient charts for an assigned unit and data entry responsibilities.

Responsibilities

1. Prioritizes, processes, coordinates and transcribes physician's orders by copying information, completing required forms and/or entering information into the computer and distributing information; performs follow up as necessary.
2. Acts as a communication link for the assigned area by contacting other facilities and departments including bed booking to exchange information regarding bed availability to assist admissions, discharges and/or patient transfers; arranges and receives patient tests, receives/greets and/or directs visitors to appropriate area.
3. Schedules, books and coordinates patient appointments by receiving appointment requests, making follow up appointments, adjusting appointments as required in accordance with patient and facility requirements and assigning to the appropriate time, date and location; maintains appointment diaries by arranging and confirming appointments.
4. Assembles and maintains patient charts and/or records according to established procedures; transcribes patient data into applicable health record system; attaches patient documents such as lab and/or special examination reports to chart; dismantles and forwards discharged patient records to Health Records Department.
5. Performs clerical duties such as data entry, filing, compiling, preparing and maintaining statistics including related reports, delivering and picking up items; maintains unit stationary and supply levels by monitoring stock, preparing stores orders, requisitions or stationary orders, completing equipment repair or maintenance orders as directed.
6. Performs reception duties such as answering the telephone, taking messages, answering routine inquiries or referring as appropriate; opening and distributing mail as required.
7. Maintains timekeeping records for regular and casual staff and submits/enters to Payroll system, as required; receives and processes requests such as vacation, leaves of absence and terminations by preparing necessary documentation and forwarding to Manager, Clinical Services or designate for approval.
8. Accepts calls from nursing staff regarding illnesses and/or absence from work and communicates information to nursing unit and appropriate person; calls in relief nursing staff based on pre-determined guidelines and refers problems to Manager or designate.
9. Maintains personal records on relief staff such as names, address, contact phone number, availability for work, suitable work area and hours worked.
10. Orients new staff and students to unit by demonstrating procedures, answering questions and explaining unit organization and layout; observes patient call signals and relays messages to appropriate staff as necessary.
11. Performs other related duties as assigned.

Qualifications

Education and Experience

Grade 12, medical terminology and graduation for a recognized Nursing Unit Clerk program, plus one (1) year recent related experience or an equivalent combination of education, training and experience.

Skills and Abilities

• Ability to communicate effectively, both verbally and in writing
• Ability to deal with others effectively
• Physical ability to carry out the duties of the position
• Ability to keyboard at 40 wpm
• Ability to organize work
• Ability to operate related equipment
• Ability to utilize a variety of computer software applications

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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IMPORTANT: Recruitment scam warning

Please be on alert for potential recruitment scams. We are aware of recent scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment at any point during our recruitment process.

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