Delivery Driver

1 month ago


Canada, CA Metro Supply Chain Full time

Join our team

Metro Supply Chain (MTH) is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 14 million square feet in 98 sites across North America and Europe with a team of 6,000, it is the largest privately-owned supply chain solutions company based in Canada.

JOB SUMMARY

The Delivery Driver’s primary responsibility is providing direct to store deliveries for a dedicated Metro customer. It is essential that the Delivery Driver creates a positive customer experience by understanding and meeting the customers’ needs. Success in this role will be determined by customer satisfaction through on time, accurate deliveries and providing a positive customer interaction each and every time you interface with the customer.

S hift :

Pay Rate: 23$ to 25$ per hour

RESPONSIBILITIES

  • Operating a 26-foot 5-tonne truck, conduct deliveries on predetermined route using a Proprietary Smartphone software to provide accurate on time delivery to multiple store locations. Assigned delivery routes will vary from time to time.
  • Strict adherence to completion of all documentation according to SOPs including manifests, obtaining signatures etc.
  • At a Metro facility, load pallets with product into the truck for delivery in a manner that prevents damage to the product.
  • Adhere to Metro’s safe motor vehicle driving methods, as well as, strict adherence to all Provincial motor vehicle laws.
  • Maintain a clean delivery truck, perform daily pre/post shift safety inspections and advise the Supervisor of any concerns or service recommendations.
  • Follow all SOPs regarding the safeguarding of Metro and its Customers property against theft.
  • Return damaged or product not accepted back to the facility, according to SOP.
  • Work with Customer Service, Dispatch Team and the Logistics Coordinator to accommodate rush deliveries and/or changes to the scheduled delivery route.
  • Establish a positive relationship with the Client/customer by understanding client expectations, meeting daily commitments, and addressing or referring any service concerns for resolution.
  • Adhere to established uniform requirements, maintain a professional image and handle all client interactions in a courteous, customer-oriented manner.
  • Demonstrate and promote Metro’s Our WAY values on a daily basis.
  • Assisting and potentially hosting onboarding training and development sessions
  • Auditing teams on the road to ensure compliance and top service standards.
  • Available to provide technical delivery support
  • Other duties as assigned.

EXPERIENCE

  • Valid “Class 5” driver license with a clean driver abstract.
  • Minimum of 3 years experience as a class 5 delivery driver in a time-sensitive, customer interfacing environment preferred.
  • Experience operating a 26-foot cube truck;
  • Experience operating a tailgate is an asset;
  • Experience or comfortable using an on-board GPS navigation system.
  • Must agree to a criminal background and credit check.

CORE COMPETENCIES:

  • Customer Centricity
  • Fostering Culture
  • Problem Solving & Decision Making
  • Managing Through Change
  • Developing Self & Others
  • Planning & Results Orientation
  • Communication
  • Always Improving Mindset
  • Business & Financial Savvy

EDUCATION

  • Completion of secondary school is preferred or equivalent experience.

Why Join Us

  • Work in an environment where safety is our first priority
  • The opportunity to build a career with a growing company
  • Medical, dental, and vision coverage for you and your family
  • Life and disability insurance
  • Wellness programs to support your family’s well-being
  • A Retirement Savings Program with a company match
  • Employee Appreciation Day
  • Company sponsored social events
  • Community volunteering

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.

Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.

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