Appraiser
1 month ago
Store Manager
DepartmentFront Office
Job Summary & QualitiesThe Appraiser is responsible for providing customers with timely and friendly appraisals, with the ultimate goal of closing the sale to maintain a high closing ratio. The appraiser must handle communication with the adjuster and customer regarding status of the vehicle. This position is often the main point of contact with CARSTAR for the customer, so The Appraiser must strive to represent the Company in a professional manner. The Appraiser should have an outgoing personality, enjoy meeting people, calling on accounts and possess a classic background in sales or marketing and a good understanding of appraising and insurance claims procedures and policies. The Appraiser must be able to make common sense decisions, be a self motivator, use excellent communication skills, both verbal and written, and portray a professional business image. It is imperative that this person possess a good work attitude and foster a positive team spirit in support with the overall philosophy of the company and fellow employees.
Accountability and Responsibility of PositionCustomer Service
• Inspect qualified vehicles and write damage appraisals.
• Responsible for handling all appraisals, work authorizations, repair orders, supplements and warranties when dealing with the customer, striving to maintain and improve closing ratio for the company.
• Follow up on customer appraisals, in order to increase closing ratio; also can develop and implement follow-up program on appraisals.
• Ongoing communication with adjuster, production staff and customer regarding repair status.
• Inspect repair and meet with customer when picking up vehicle to ensure customer satisfaction.
• Work to resolve any customer concerns or dissatisfaction with the work or the Company.
• Responsible for maintaining consistent sales volume to meet or exceed company goals.
• Update and organize WIP report for daily production meetings
• Participate in daily production / release meetings in order to provide key information to managerial staff.
• Update WIP report based on production meeting findings, copy report.
• Provide report to detail department and CSR reception
• Cooperate with staff in planning meetings and schedules
• Work with promotional representative to develop methods of follow-up and touches, such as follow-up and thank-you letters, props and other methods of maintaining constant contact and presence with agents, dealers, fleets and businesses
• Participate in monthly company meetings and be willing to attend any and all training programs to enhance performance both personally and professionally
• Follow the CQS customer greeting processes with all individuals
• Utilizing the tools in the CQS appraisal and best practices process.
• Captures consistently, utilizing the vehicle assessment forms, all customer and vehicle information, detailed vehicle damage entries and prior damages as per CQS requirements.
• Follows the standard imaging process on all potential insurance appraisals
• Will add explanation lines to necessary image or repair line entries on all appraisals
• Ensure that we use most commonly missed “ forgettables” found in insurance guidelines or on the CQS vehicle assessment sheets
• Follow best practises when generating appraisals to achieve 95% accuracy 100% of the time – attention to detail
• Ensure all parts are ordered correctly and in a timely fashion
• Ensure customer authorization is received from owner before proceeding with parts order
• Parts ordering and back orders are documented in the file
• Communicate to customers any outstanding moneys owing at time of authorization and at least 24 hours prior to delivery of vehicle
• All authorizations, warrantee and CSI cards are completely filled out as per CQS vehicle release package criteria
• Will utilize QA checklist to validate repairs completed per appraisal and that it meets CARSTAR’s and the store managers impeccable repair standards.
• Signs off final inspection section of QA checklist validating vehicle is ready for delivery
• At least one year’s experience in Management or in the industry.
• Knowledge of products used in Facility.
• Functional/Technical Knowledge:
- Management Software (Mitchell and/or Summit) – INTERMEDIATE
- Microsoft Office Software (Word, Excel, Outlook) – INTERMEDIATE
- Estimating Software (Audatex and/or Mitchell) – INTERMEDIATE
- WHMIS
- First Aid
- Work independently without close supervision
- Flexible/adaptable to constant change
- Strong tact and diplomacy; ability to interact with all levels of personnel
- Highly organized, analytical and motivated; ability to handle multiple concurrent assignments
- Ability to prioritize, organize and plan work under own initiative
- Strong communication skills (written and verbal)
- General Physical Skills (carrying, lifting – 100 lbs, squatting, kneeling, pushing, standing, sitting, walking, reaching, pulling extensively)
- Repetitive motion
- Driving, must have valid DL
• On-the-Job Exposure to the following elements:
**This position is for an independently owned and operated location and notwith CARSTAR CANADA SPV LP. All employment related decisions including: hiring, firing, scheduling, andrate of pay are determined by the independent franchise owner.
Powered by
Book an AppointmentOn LocationAppointment at the supplier location.
Photo AppraisalYou will receive an email invitation to guide you in submitting pictures.
The time slots below are currently available. Please select your preferred time.
#J-18808-Ljbffr-
Appraiser
1 month ago
Pickering, Ontario, C1V, Durham region, Canada CARSTAR Canada Partnership, LP. Full timeThe Appraiser is responsible for providing customers with timely and friendly appraisals, with the ultimate goal of closing the sale to maintain a high closing ratio. The appraiser must handle communication with the adjuster and customer regarding the status of the vehicle. This position is often the main point of contact with CARSTAR for the customer, so...
-
Appraiser
1 month ago
Oshawa, Ontario, C1K, Durham region, Canada CARSTAR Canada Partnership, LP. Full timeThe Appraiser is responsible for providing customers with timely and friendly appraisals, with the ultimate goal of closing the sale to maintain a high closing ratio. The appraiser must handle communication with the adjuster and customer regarding status of the vehicle. This position is often the main point of contact with CARSTAR for the customer, so The...
-
Appraiser
1 month ago
Mississauga, Ontario, C4W, Peel region, Canada CARSTAR Canada Partnership, LP. Full timeThe Appraiser is responsible for providing customers with timely and friendly appraisals, with the ultimate goal of closing the sale to maintain a high closing ratio. The appraiser must handle communication with the adjuster and customer regarding the status of the vehicle. This position is often the main point of contact with CARSTAR for the customer, so...
-
human resources coordinator
1 month ago
Richmond Hill, Ontario, L2C, York region, Canada EQUITYLINE SERVICES CORP. Full time```html Job Description Education: Bachelor's degree Experience: 1 year to less than 2 years or equivalent experience Tasks Coordinate the activities of the HR department in order to ensure they meet the organization's goals Evaluate daily operations Plan and organize daily operations Plan, develop, implement and evaluate human resources policies...
-
AVP - Large Loss Appraisal and Vendor Management
3 weeks ago
Markham, Ontario, York region, Canada DGA Careers Full timeAre you a dedicated leader with a passion for driving continuous improvement, enhancing customer and employee experiences, and effectively managing risk controls in the appraisal domain? Our client is looking for a skilled Operational Senior Claims Leader to oversee our technical large loss team.If you have experience managing managers, managing large...
-
Customer Service Manager
4 weeks ago
Richmond Hill, Ontario, L2C, York region, Canada Amico Group of Companies Full timeCustomer Service Manager:Would you like to work for a global company that is dedicated to personal career growth? Amico Corporation is a leading manufacturer of Medical Equipment with 9 manufacturing facilities employing over 1100 people across North America.We offer many opportunities for advancement within the Amico Group of Companies, along with a...
-
Footwear Department Manager
4 weeks ago
Richmond Hill, Ontario, L2C, York region, Canada Sporting Life Inc Full timeSporting Life Sporting Life is a leading, iconic Canadian sports lifestyle retailer. Since 1979, we've been committed to providing our customers and their families with the best possible experience—and we are continuously working to improve it every day. We offer the best in outdoor apparel and fashion, footwear, equipment and accessories for men,...
-
Registered Nurse
4 weeks ago
Richmond Hill, Ontario, L2C, York region, Canada Mon Sheong Full timeMon Sheong Foundation is an approved participant in the Community Commitment Program for Nurses (CCPN). The CCPN provides a $25,000 incentive grant to eligible nurses in exchange for a two-year commitment to an eligible employer. For more information on this program, please visit: HealthForceOntario Position Functions:Assist and support Management Team of...
-
Claims Analyst II
1 month ago
Ajax, Ontario, L0H, York region, Canada Intact Financial Corporation Full timeNos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés.Intégrez un milieu où vous...
-
Fleet Manager
1 month ago
Newmarket, Ontario, L0G, York region, Canada AutoLife 2022 Full timeSouthlake Ford Lincoln is looking for a Fleet Manager to join our growing team. As part of the Southlake Ford Lincoln family we are committed to our guests, community and growth. We are looking for the right individual to bring experience, knowledge and commercial expertise to an established Ford Store in York Region. Our mission has always been to improve...
-
Real Estate Analyst
4 weeks ago
Kitchener, Ontario, M2A, Waterloo region, Canada Perimeter Development Corp. Full timeCertified Residential Appraiser - Charleston, SCCertified Residential Appraiser - Dallas Fort Worth, TXCertified Residential Appraiser (Remote)Certified Residential Appraiser - OrlandoCertified Residential Appraiser - Columbia, SCCertified Residential Appraiser - Dayton, OHCertified Residential Appraiser - Daytona Beach, FLCertified Residential Appraiser -...
-
Senior Accountant
2 months ago
Markham, Ontario, York region, Canada The Nationwide Group Full timeSenior AccountantJOB DESCRIPTIONThe Nationwide Group (TNG) is a pioneer in designing and developing outsourced financial services software, exclusively focused on creating comprehensive and customizable solutions for the real estate industry. Utilizing world-class technology, TNG delivers solutions to the entire mortgage life cycle through its affiliated...
-
Java and Tomcat Senior Developer
2 weeks ago
Markham, Ontario, York region, Canada The Nationwide Group Full timeJava and Tomcat Senior DeveloperThe Nationwide Group of Companies (TNG) is a pioneer in designing and developing outsourced financial services software, exclusively focused on creating comprehensive and customizable solutions to the real estate industry. Utilizing world class technology, TNG delivers solutions to the entire mortgage life cycle through its...
-
Corporate Human Resources Manager- Fluids
1 month ago
Vaughan, Ontario, L0J, York region, Canada Martinrea International Full time```html Job Summary: The Corporate Human Resources Manager - Fluids will be a true generalist who will deliver exceptional service to the Fluids Business Unit. Essential Functions: Responsible for the design, implementation, coordination, and administration of policies and procedures related to all phases of Human Resources activities. Collect and analyze...
-
human resources generalist
1 month ago
Vaughan, Ontario, L0J, York region, Canada Buzz Marketing Group Full timeWork Term:Permanent Work Language:English Hours:40 hours per week Education:Other trades certificate or diploma Experience:Experience an asset Psychology, other Business/commerce, general Business administration and management, general Human resources management/personnel administration, general Labour and industrial relations Work setting: Advertising,...
-
Production Manager
1 month ago
Vaughan, Ontario, L0J, York region, Canada Inspiretci Full timeWe are seeking an experienced Production Manager to oversee our client's production operations. The successful candidate will ensure that manufacturing processes remain smooth and efficient by monitoring employees and organizing workflows. This position is a crucial part of the manufacturing process. The Production Manager must comprehend complex...
-
Property Lead, Rail
1 month ago
Vaughan, Ontario, L0J, York region, Canada WSP USA Full timeWSP is looking for a Property Lead, to join our Rail & Transit team, preferably located in the GTA (Greater Toronto Area). Reporting to the Group Manager, you will be responsible for managing a project or area’s property portfolio. This position involves extensive contact with third party agencies and project staff. This position requires 10 years of...
-
Area Operations Leader
1 month ago
Ajax, Ontario, L0H, York region, Canada Colgate Full timeJob Title: Area Operations LeaderTravel Required?: Travel - up to 10% of timeDate: Jul 10, 2024On-siteNo Relocation Assistance Offered# 161459 - Morristown, Tennessee, United StatesArea Operations LeaderThe Area Operations Leader is responsible for effectively managing production activities for a specific area of the Plant, and developing collaborative...
-
Clinical Nurse II
4 weeks ago
North Bay, Ontario, M3J, York region, Canada BayCare Health System Full timeAt BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a...
-
Human Resources Coordinator
1 month ago
Vaughan, Ontario, L0J, York region, Canada Martinrea International Inc. Full time```html About Martinrea Martinrea is a diversified global automotive supplier engaged in the design, development and manufacturing of metal parts, assemblies and modules, complex fluid management systems and aluminum products. We employ approximately 15,000 skilled and motivated people at manufacturing, engineering and technical centers in Canada, the United...