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Bilingual Collections Officer

2 months ago

Halifax Nova Scotia, Nova Scotia, Canada Robertson & Company Ltd. Full time

Bilingual and Financial background is a MUST


Open for Halifax and Waterloo


Contract Period: 2 years with potential to extend or convert

Work Location: Hybrid (onsite 3 days per week) and based out of either the Halifax or Waterloo office

Hours: 9am-5pm Monday-Friday; standard 37.5 hrs/week


IC Rate: $28.59/hr

T4 Rate: $23.97/hr


Must Have Requirements:


1) Previous collection/recoveries experience (1-3 years), ideally with mortgage collection.

2) Ability to enjoy using your analytical, interpretive, judgement and problem-solving skills.

3) Ability to adapt quickly and easily to changes with fluctuating work volumes in a fast-paced changing environment.

4) Ability to read/interpret mortgage/loan agreements and legal documents including bankruptcy notices and filing Proof of Claims.

5.) Ability to collaborate with geographically and culturally diverse cross-functional team and have knowledge of laws, rules and regulations governing Collection functions in various provinces

6) Fully bilingual in French and English (both written and verbal)


Nice to Haves:

• Strong/advanced competency in the Microsoft Office Suite and SalesForce.


Additional Soft Skill Requirements

• Excellent communication and negotiating (both written and verbal) skills.

Ability to manage competing priorities in a fast-paced environment.

• Openness to change and continuous improvement.

• Strong team player with the ability to coach others in a team environment would be asset

• Results oriented. Proactively seeks solutions and takes would be asset

• Organized and adaptable to change