Senior Technical Program Manager

1 month ago

Montreal Quebec GF, CA Lightspeed Full time

We are seeking a highly skilled and experienced Senior Technical Program Manager to lead our newly established Cloud Efficiency Program. As the leader of the team, you will be responsible for creating and managing a comprehensive program to optimize our cloud and vendor costs, establish an efficient cost-management system, and drive strategic changes across the organization to achieve long-term savings for the company.

For this role, you can be located in Canada (Montreal, Toronto, Ottawa) and able to work within EST/EDT hours. We offer a choice of fully remote, partially remote or fully office-based work environments (in cities with local offices).

Key Responsibilities:

  • Program Leadership: Develop, implement, and manage the Cloud Efficiency Program. Define program goals, strategies, and success metrics to reduce and optimize cloud and vendor costs.
  • Team Leadership: Set a direction for a dedicated team of 2-3 members focused on managing and optimizing platform costs. Identify areas of work around cost measurement, attribution, budget enforcement, monitoring, as well as resource usage optimization.
  • Cost Optimization: Analyze current cloud usage, vendor contracts, and costs. Identify inefficiencies and develop strategies to optimize resources and reduce unnecessary expenditures.
  • Project Management: Oversee multiple projects within the program, ensuring timely delivery, scope management, and budget adherence. Utilize agile methodologies to manage and track project progress.
  • Reporting and Follow-ups: Own the reporting structure, including cost attribution tracking, monitoring, and alerting systems. Provide regular updates to senior leadership on program status, achievements, and areas for improvement.
  • Strategic Leadership: Develop and own the overall strategy for cloud cost management across the company. Proactively identify opportunities for improvement, bring up issues to leadership, and advocate for necessary changes across products and teams.
  • Collaboration: Work closely with multiple business units to balance centralized cost management systems with business units autonomy.

Qualifications:

  • Experience: Minimum of 5-7 years of experience in technical program management, with a focus on cloud technologies and infrastructure. Proven track record of successfully running large scale programs across multiple organizations.
  • Education: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. Master’s degree is a plus.
  • Technical Skills:
  • In-depth understanding of cloud platforms such as AWS, Azure, or Google Cloud.
  • Strong knowledge of cloud architecture, different types of contracts and plans, cost management, and optimization techniques.
Project Management Skills: Demonstrated ability to manage complex technical programs and projects. Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret complex data and make data-driven decisions. Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey technical concepts to non-technical stakeholders. Leadership Skills: Demonstrated ability to lead and motivate cross-functional teams, manage stakeholder expectations, and drive change across an organization.

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role hit the ‘Apply’ button and give it a try

What’s in it for you?

  • Lots of autonomy, flexible work culture.
  • Join a fast-paced, high-growth company.
  • Work on the product that is beloved by thousands of golf clubs.
  • Surround yourself with strong talent and enjoy continuous professional growth.
  • Develop in a modern and proven technology stack.
  • Great benefits and perks, including equity and flexible/hybrid remote work options, in a diverse and inclusive environment.
  • Opportunities to learn and expand your skill set.
  • Become a valued part of the diverse and inclusive Lightspeed family.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

  • Lightspeed equity scheme (we are all owners).
  • Flexible paid time off policy.
  • Health and wellness benefit of $500 per year.
  • Paid leave and assistance for new parents.
  • Mental health online platform and counseling & coaching services.
  • Volunteer day.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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