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Boutique Store Manager

4 weeks ago

Toronto Ontario CA, Ontario JRoss Retail Recruiters Full time

We are seeking a talented and dynamic Store Manager to provide an exceptional customer experience and lead the amazing team to success. As the Store Manager, you will play a key role in fostering a customer-centric culture, building strong relationships with clients, and ensuring the smooth operation of the store. You will work to convey the vision and values of the company and mentor the team to align with them. If you are passionate about the fashion industry, have strong leadership and management skills, and enjoy creating an exceptional experience for the store clients, we would love to hear from you Join in a mission to provide a unique and inspiring shopping experience. The salary range is $55K-60K.


Description

  • Team Leadership and Management: Work directly with the leadership team to ensure daily store responsibilities are on track, support the needs of the team, and report on the value of their contributions.
  • Customer Service and Fulfillment: Create a customer-centric culture, build and maintain strong customer relationships, and oversee client needs and interests.
  • Inventory Management: Organize and prepare inventory for the sales floor, monitor inventory levels, and ensure items are prepared accordingly.
  • Operations Management: Responsible for organizing the weekly schedule and ensuring the availability of the team members for various initiatives and projects. This collaborative effort will play a vital role in optimizing the team's performance and maximizing the success of the store.
  • Organize collaboration meetings between store locations to facilitate the exchange of ideas and best practices
  • Reporting: Prepare comprehensive reports for the Leadership team, including sales information, customer metrics, and other relevant data.
  • Performance Management: Responsible for managing the performance and conducting reviews for direct reports, ensuring that the team continues to thrive and excel.
  • Store Maintenance: Responsible for general store operations such as opening and closing, store security, checklists and implementation of relevant policies and procedures.


Requirements

  • Minimum 3 years of experience managing and guiding a team.
  • Demonstrated expertise in style and design within the clothing and/or fashion industry.
  • Excellent relationship management skills to meet the needs of our clients and team.
  • Strong interpersonal and communication skills, including listening, information gathering, and sound judgment to always act in the best interest of the client.
  • Being independent and capable of problem-solving and performing certain tasks without direct supervision.
  • Proficiency with MS Office and inventory software would be an asset.
  • Passion for the Fashion Industry.
  • Travel may be required to stores and events.
  • Strong leadership and management skills, with the ability to influence key stakeholders.
  • Demonstrated mentorship, coaching, and training skills to guide the team.
  • Excellent customer service skills to demonstrate and lead our brand.
  • Ability to problem solve and focus on solutions to ensure smooth operations.
  • Solid organizational skills and the ability to prioritize tasks.
  • Attention to detail, tech-savvy, and creative.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays for 40 hours per week.


Corporate Culture

They are also an equal opportunities employer, offering competitive wages and benefits, and encouraging their team to be environmentally conscious. They promote local recruitment, source local ingredients and work with local vendors, use sustainable packaging, and divert waste by repurposing or repairing equipment.


Contact Liz Crompton at 416.410.5316 x6 or submit your resume in confidence below.