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Store Manager

3 months ago

Ottawa Ontario HB, Montréal, Canada Laura Canada Inc. Full time

Job Description

Join our team to achieve your full career potential We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look and feel their best.

How will you support the team?

As a role model and business leader, the Laura Canada Store Manager possesses a contagious passion for fashion and customer service. You will motivate and develop a winning team that provides a unique and memorable shopping experience to every customer. You will foster a vibrant, fun, energetic and enjoyable store environment.

  • Recruit, onboard, develop and coach team members on exemplary customer service, the promotion of different programs, product knowledge and current trends.
  • Ensure that all key financial objectives established are met (sales, closing ratio, dollars per transaction, units per transaction, etc.).
  • Schedule effectively to provide optimal floor coverage.
  • Act as a stylist to build a personalized wardrobe for the customer.
  • Monitor team performance (appraisal, ongoing coaching, conflict resolution, disciplinary action, etc.).
  • Collaborate with the person in charge of merchandising to ensure compliance with standards and guidelines while having an attractive presentation of merchandise.
  • Support daily operations such as receiving merchandise, changing prices, shipping orders/transfers, and keeping the store clean.
Qualifications
  • Contagious passion for fashion and customer service
  • A minimum of 3 years of experience in a store management position
  • Ability to create a positive work environment where team members are motivated to learn and grow.
  • Recognized for their positive leadership and solution-oriented approach.
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