Team Lead of Connections Emergency Housing

1 month ago

Richmond Hill Ontario LC, York region, Canada Accoravillage Full time
Team Lead of Connections Emergency Housing

Richmond Hill, ON, Canada Req #288

Monday, July 15, 2024

360°kids is a vitally important community agency serving all of York Region. We have been a leader in the delivery of innovative support services for more than 35 years as we work to improve the lives of unhoused and marginalized youth and families in York Region. At 360°kids, we provide a unique continuum of care approach with programs and services that are essential to the health and well-being of youth. These proven strategies help to keep youth safe by providing stable housing options with 360° wraparound supports.

Plans, leads, executes, and manages the day to day operations of Connections Emergency Housing in accordance with regulatory requirements, 360°kids’ policies, mission, and vision of the organization. Oversees a team of workers to deliver sound and innovative programming and care for at-risk youth. Conveys and demonstrates leadership style that supports a culture of inclusion and community capacity building. Reports to the Manager of Youth Hub.

Key Responsibilities

  • Responsible for the day-to-day organization and operation of the Connections Emergency Housing.
  • Work in consultation with Manager of Youth Hub to select and facilitate activities aimed at achieving the desired outcomes as outlined in the operations plan.
  • Works with the Manager of Youth Hub to ensure that the program is in line with the stated mission and vision of the organization.
  • Ensures that the Connections program and activities comply with applicable standards and laws.
  • Liaises with Home Base and Food Services to coordinate programming and ensure needs of youth in Connections Program are met.
  • Conducts bi-weekly House Meetings to address issues and teach skills to youth in program.
  • In the event of a crisis or critical incident, exercises judgment and initiative in managing contact with management.
  • Provides direction to staff in terms of operations & programs, in accordance with the approved Strategic Plan of 360°kids.
  • Ensures that appropriate policies, procedures, and methods are being utilized.
  • Communicates the mission, values of 360°kids to employees, and other stakeholders.
  • Along with the Manager of Youth Hub , provides leadership for the program through team building and motivation of employees, manages for high performance and oversees plans for the training, development, and retention of staff to ensure ongoing competent, experienced, and effective management of the programs.
  • Represents 360°kids to the social service network, regulators, and to the general public.Promotes the public relations activities of the program and is aware of the public relations activities of the organization.
  • With the assistance of the Manager of Youth Hub monitors the program’s finances and the development and implementation of actions plans, supports fund-raising, as needed, to improve financial performance.
  • Provides reports and related information as required to the Manager of Youth Hub , other designated organizations, and appropriate regulatory agencies and ensures staff completes mandatory recording and reporting.
  • Attends training workshops and relevant conferences that pertain to the role.
  • Other duties as required.

Education & Skills Required

  • Post-Secondary degree/diploma in a child/youth related field (e.g. Child and Youth, Social Service Worker, Social Worker, Psychology, Sociology) or the equivalent combination of education and experience working with youth.
  • Minimum of three years’ experience working with “at-risk” or street involved youth, and at least one year supervisory or management experience.
  • Experience using a case management system or HIFIS and VI-SPDAT an asset.
  • Current First Aid/CPR certification an asset and Current vulnerable sector screening (criminal background check).
  • Leadership skills, including motivation, delegation, coaching/mentoring and empowerment and the ability to motivate staff.
  • Demonstrated extensive knowledge of working with youth, including understanding of the regulatory environment (e.g. CFSA).
  • Demonstrated client focused counselling skills and role modelling.
  • Must possess excellent communication skills and have the ability to be adaptable with a flexible approach taking into consideration the unique qualities of each client.
  • Exceptional interpersonal skills that promote positive team building, negotiation, and conflict resolution.
  • Will possess a broad knowledge of community resources and the ability to strongly advocate for clients and professional referrals.
  • Relationship building and management skills, to support relationships with peers, staff, partners and ministry officials and other stakeholders.

360°kids is an equal opportunity employer committed to creating an inclusive, diverse, equitable and accessible organization. We are dedicated to having a workforce that reflects the diversity of York Region with a variety of perspectives and lived experiences. We welcome and encourage applicants from equity-deserving groups, including Indigenous, Black and racialized people, 2SLGBTQ+ communities, people with disabilities and individuals with lived experience of homelessness.

Accommodation will be provided throughout the hiring process in accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA). Applicants that require accommodation during the recruitment process are encouraged to notify the People and Culture Department when contacted for an interview. We will work with you to meet your access needs in an equitable and inclusive way.

Upon joining 360°kids, you'll be welcomed into a fun and collaborative environment where we truly value our employees and want to see them succeed. We thank everyone for their interest and appreciate the time put into applying, but only those selected for an interview will be contacted.

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