Business System Analyst

3 weeks ago

Greater Toronto Area Canada, Ontario Encore Technical Solutions Inc. Full time

Business Systems Analyst

Contract - 6 month extendable

Location - Greater Toronto Area

Hybrid - 3 days per week in office


Role Summary:

Support financial accounting activities within the insurance industry. Identify and document technical requirements from finance and accounting teams, offer recommendations, and address inquiries. Perform analyses to identify areas for improvement, assess technology solutions, and contribute to strategic planning. Partner with stakeholders to outline project scopes and deliverables, refine processes for enhanced efficiency, and help develop testing plans. Stay updated on industry trends, track technology best practices, and engage in training and projects. Prioritize positive customer outcomes by acting with integrity and supporting customers' financial objectives.


Core Competencies:

1. Analyze and document requirements for finance systems.

2. Work with stakeholders to identify and prioritize system updates and enhancements.

3. Interface with Guidewire and mainframe systems within finance operations.

4. Conduct gap analysis and create functional specifications for system modifications.

5. Ensure adherence to insurance accounting principles and regulations.

6. Assess data effects on Profit & Loss (P&L) and Balance Sheet accounts.

7. Understand foundational accounting, including P&L and balance sheet concepts.

8. Collaborate closely with business units throughout project lifecycles, ensuring alignment with needs, managing expectations, and proposing customer-focused changes.

9. Participate in system testing and validation for functionality and accuracy.

10. Write and execute SQL queries in Oracle and Postgres databases.

11. Deliver training and user support for new system functions and processes.

12. Monitor system performance and resolve emerging issues.

13. Compile detailed reports and presentations for management and other stakeholders.


Qualifications:

1. Experience/Industry Knowledge: At least 5 years of business analysis experience in finance systems, specifically within the insurance industry. Strong understanding of insurance accounting principles, with familiarity with insurance regulations, including IFRS17, OSFI, GISA, Facility Association, and GAA standards.

2. Familiarity with Guidewire systems (PolicyCenter, BillingCenter, or ClaimCenter).

3. Knowledge of mainframe systems and their integration with finance systems.

4. Understanding of ETL processes and data transformation.

5. Proficiency in SQL scripting.

6. Skilled in data analysis and reporting tools.

7. Proficient in Visio, PowerPoint, Excel, and Word.

8. Practical BA experience, including requirement documentation, creating user stories, process mapping, data modeling, and managing data dictionaries.

9. Strong communication and interpersonal skills.

10. Effective problem-solving skills and attention to detail.

11. Ability to work both independently and as part of a team.


Educational Background:

1. Bachelor’s degree in Finance, Information Technology, or equivalent relevant experience.

2. Relevant certifications, such as Agile, Certified Business Analysis Professional (CBAP), or Project Management Professional (PMP), are a plus.

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