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Employee Experience Specialist

3 months ago

Old Toronto Ontario, CA Wave HQ Full time

About the People & Culture team:

The People & Culture (P&C) team are responsive and adaptive folks who are passionate about fostering Wave’s inclusive and award-winning culture and are true company ambassadors who understand our Wavers can’t do their jobs if we don’t do ours. We challenge each other’s thinking and are continuously looking to solve problems collaboratively, while always prioritizing the employee experience.

About the role:

The Employee Experience Specialist will oversee the office and cultivate an engaging workplace where employees feel connected, valued, and motivated. They will enhance Wave’s culture, creating a positive and memorable employee experience.

Here's how you'll make an impact:
  • Design and implement programs and initiatives to boost employee connectedness and morale, including organizing virtual, in-person, or hybrid events for employees, milestone and service awards, and other team-building activities.
  • Responsible for ordering Wave employee swag and coordinating new hire kits.
  • Create and send employee communications for events, wave-anniversary (anniversaries), and various holidays throughout the year.
  • Responsible for overseeing the health and safety of the office by conducting monthly inspections. Work in collaboration with the P&C Team to ensure the office complies with all legislative requirements.
  • Act as a worker member of the Joint Health and Safety Committee (JHSC).
  • Ensure routine maintenance and inspection of the office is completed in a timely manner, completing required reports for office safety, maintenance, and repair.
  • Manage third-party vendors to facilitate the management of the Collaboration Centre
  • Utilize feedback and suggestions for continued improvement.
  • Support People & Culture team DEI initiatives.
  • Collaborate with the Communications Manager on Corporate Social Responsibility (CSR) activities.
  • Promote and maintain a positive workplace culture that aligns with the company’s purpose, mission, and values.
  • Purchase office supplies and groceries, stocking supplies and groceries, arranging mail-outs, and other ad hoc items required for the office.
  • Ensure a safe and welcoming environment for all employees and guests.
  • Support the P&C Operations Specialist with orientation and acting as a backup as required.
  • Maintaining First Aid and JHSC Certification.
You Thrive Here By Possessing the Following:
  • Minimum of 3 years of experience in customer-centric positions.
  • Previous experience with event planning.
  • Excellent communication and interpersonal skills with the ability to act with empathy.
  • Demonstrated ability to build positive relationships with colleagues and stakeholders.
  • Process-oriented.
  • Able to work autonomously.
  • Strong and engaging presentation skills.
  • Strong written and verbal communication skills.
  • Strong attention to detail.
  • Ability to manage multiple tasks and prioritize effectively by keeping track of deadlines, events, and important information.
  • Able to take initiative.
  • Aptitude for learning.
  • JHSC experience is an asset.
  • First Aid training certification is an asset.

At Wave, you’re treated like the incredible human being you are.

We Care About Future You:You will stretch yourself and you will grow at Wave. You will also be supported on this journey with diverse learning experiences, educational allowances, mentorship, and so much more.

We Support the Full You:We make a serious investment in your health & wellness. When we think about benefits we think about body, mind, & soul and we take this stuff very seriously.

We Take Care of the Fundamentals:Fair compensation, all the office perks you’d want, and the various goodies you’d expect from a growing tech company. This is the obvious stuff, but we don’t want you to think we forgot

We believe that a diverse and inclusive culture creates the best workplace. We embrace our differences, value individuality, and the broad spectrum of every Waver's skills and abilities. We challenge each other from a place of respect and pursuit of continuous growth. We trust each other and encourage everyone to bring their authentic selves to work, everyday. As Wavers, our voices matter, our opinions are met with an open mind. The best ideas win, no matter whose they are. Contributing to an inclusive culture is a part of all of our job descriptions.

We’ve been continuously recognized as one of Canada's Top Ten Most Admired Corporate Cultures and one of Canada’s Great Places to Work in categories including Technology, Millennials, Mental Health, Inclusion and Women.

Are you ready to be a Waver? Join us

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