Analyst / Senior Analyst, Strategic Planning

1 month ago


Old Toronto Ontario, CA Amex Full time

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

The role of Analyst/ Senior Analyst, Strategic Planning is a dynamic, fast-paced role that requires an individual who can work independently to provide strategic and operational support to the Office of the President as well as the broader International Card Services (ICS) Canada business. The individual will have strong business acumen, impeccable organizational skills, and will be effective in building and leveraging relationships at all levels in the organization.

The successful candidate will be responsible for the following:

  • Providing planning and coordination support to the ICS Leadership Team, including strategic business planning, project management, budget management, analytical support, and leadership of specific strategic initiatives, as required.
  • Assisting in managing key strategic processes, inclusive of ICS HQ-led initiatives; identifying key stakeholders, driving communications, and managing timelines to ensure timely and successful completion.
  • Supporting the annual strategic planning process including tracking key metrics and scorecards. Working closely with key stakeholder partner groups to align strategic priorities with financial expectations.
  • Facilitating the implementation of the team’s strategy and long-range plan.
  • Managing a comprehensive colleague communication strategy including town halls, All-Hands, business updates, and any digital or written communications.
  • Supporting colleague engagement initiatives and representing ICS Canada on a variety of committees, taskforces, and initiatives.

Requirements:

  • The ideal candidate will be a highly motivated self-starter who is able to effectively multi-task and lead projects independently. The individual must be a strong communicator, a relationship builder, and have experience in a strategic capacity.
  • Operate with flexibility, excellence in delivery, and absolute discretion is a must.
  • Exceptional financial acumen, problem-solving skills, analytical capabilities, and collaboration skills.
  • Excellent stakeholder management skills and the ability to influence both laterally and upwards across business units.
  • High level of business acumen, excellent strategic thinking, process management, and time management skills.
  • Ability to develop clear action plans and drive processes with numerous inter-dependencies.
  • Excellent written and verbal communication skills, and able to synthesize and present materials effectively across multi-media channels.
  • Proven experience in project management, ability to set priorities and manage tasks to drive results within short time frames.
  • An understanding of the Canadian FI environment and key critical compliance regulations that impact our industry.
  • Experience working with key stakeholders including Legal, Compliance, Finance, Operational Excellence, HR, and Risk teams to drive results.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the “Prohibited Grounds”). If you have a disability and need accommodation, please speak with the Recruiter for more information.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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