Technical Continuous Improvement Advisor
17 hours ago
Technical Continuous Improvement Advisor (Zoho Systems)
About Us
We are a fast-growing fashion wholesaler specializing in delivering the latest trends to our clients. We leverage cutting-edge technology and streamline processes to ensure rapid turnaround and seamless operations. As we expand, we are looking for a Technical Continuous Improvement Advisor to oversee and enhance our Zoho systems and drive operational excellence.
Key Responsibilities
- Analyze, optimize, and maintain Zoho applications (CRM, ERP, Inventory, Analytics, etc.) to meet business needs.
- Collaborate with stakeholders across departments to identify inefficiencies and propose innovative solutions.
- Design and implement automated workflows using Zoho Creator, Zoho Flow, and other tools.
- Monitor system integrations (e.g., EDI, shipping platforms) to ensure seamless operations.
- Provide training and support to users, promoting full adoption of the Zoho ecosystem.
- Work closely with IT to troubleshoot issues and deploy updates or new features.
- Develop dashboards and reports to track key performance indicators (KPIs).
- Lead continuous improvement initiatives to streamline processes and enhance productivity.
- Document workflows, create standard operating procedures (SOPs), and share best practices.
- Stay updated on Zoho’s new features and recommend their adoption.
Qualifications
- Bachelor’s degree in information technology, Business Administration, or a related field.
- Proven experience with Zoho systems and process optimization.
- Strong analytical skills with the ability to interpret data and provide actionable insights.
- Proficiency in designing automated workflows and dashboards.
- Excellent communication and interpersonal skills.
- Fluent in English and French.
- This position requires you to be proficient in spoken and written English, as you will need to communicate regularly and daily with our customers and manufacturers outside of Quebec.
- Knowledge of fast fashion industry operations is a plus.
Why Join Us?
- Be part of an innovative and dynamic team in a fast-paced industry.
- Opportunity to shape and improve critical business processes.
- Competitive salary and benefits package.
- Career growth opportunities in a growing company.
Conseiller(ère) en Amélioration Continue Technique (Systèmes Zoho)
À propos de nous
Nous sommes un grossiste en mode rapide en pleine croissance, spécialisé dans la livraison des dernières tendances à nos clients. Nous exploitons des technologies de pointe et des processus rationalisés pour garantir des délais rapides et des opérations fluides. Dans le cadre de notre expansion, nous recherchons un(e) Conseiller(ère) en Amélioration Continue Technique pour superviser et optimiser nos systèmes Zoho et stimuler l'excellence opérationnelle.
Responsabilités principales
- Analyser, optimiser et maintenir les applications Zoho (CRM, ERP, Inventaire, Analytics, etc.) pour répondre aux besoins de l'entreprise.
- Collaborer avec les parties prenantes des différents départements pour identifier les inefficacités et proposer des solutions innovantes.
- Concevoir et mettre en œuvre des flux de travail automatisés à l'aide de Zoho Creator, Zoho Flow et d'autres outils.
- Surveiller les intégrations systèmes (par exemple, EDI, plateformes de livraison) pour garantir des opérations fluides.
- Fournir des formations et un support aux utilisateurs, favorisant l'adoption complète de l'écosystème Zoho.
- Travailler en étroite collaboration avec l'équipe informatique pour résoudre les problèmes et déployer des mises à jour ou de nouvelles fonctionnalités.
- Développer des tableaux de bord et des rapports pour suivre les indicateurs clés de performance (KPI).
- Diriger des initiatives d'amélioration continue pour rationaliser les processus et améliorer la productivité.
- Documenter les flux de travail, créer des procédures opérationnelles standard (SOP) et partager les meilleures pratiques.
- Se tenir informé des nouvelles fonctionnalités de Zoho et recommander leur adoption.
Qualifications
- Diplôme universitaire en technologies de l'information, administration des affaires ou domaine connexe.
- Expérience avérée avec les systèmes Zoho et l'optimisation des processus.
- Compétences analytiques solides avec la capacité d'interpréter les données et de fournir des recommandations exploitables.
- Maîtrise de la conception de flux de travail automatisés et de tableaux de bord.
- Excellentes compétences en communication et relations interpersonnelles.
- Maîtrise de l'anglais et du français
- Ce poste exige une bonne maîtrise de l'anglais parlé et écrit, car vous devrez communiquer régulièrement et quotidiennement avec nos clients et nos fabricants à l'extérieur du Québec.
- Connaissance des opérations de l'industrie de la mode rapide, un atout.
Pourquoi nous rejoindre ?
- Faites partie d'une équipe innovante et dynamique dans une industrie en pleine évolution.
- Opportunité d'améliorer et de façonner des processus commerciaux essentiels.
- Salaire compétitif et avantages sociaux attractifs.
- Possibilités d'évolution de carrière dans une entreprise en croissance.
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