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Business Analysis Specialist

3 months ago

Old Toronto Ontario, CA Scotiabank Full time
Title: Business Analysis Specialist

Requisition ID: 204593

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Team

The Business Analysis Specialist contributes to the overall success of the Customer Communications Composition team in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Is this role right for you?

  • Work with Customer Communications Composition stakeholders (business clients and internal Technology Teams) to gather requirements from business units and translate requirements to programmers and developers.
  • Act as the bridge between multiple parties including: our business, control functions, technology partners and our engineering teams (agile, scrum team, QA, product owner, developers), responsible for delivering exciting products for Canadian Banking Technology - Customer Communications Composition Team. The Business Analysis Specialist will be involved in both the project discovery and execution phases.
  • Facilitate requirements gathering and design sessions with multiple stakeholders to extract requirements and turn them into use cases, user stories, sequence diagrams, etc. to meet development and stakeholder needs.
  • Write user stories on JIRA and document artifacts through Confluence.
  • Perform Data Mapping Analysis to migrate data and functions from current to target state systems.
  • Perform user story mapping, create user journeys.
  • Create, refine and maintain the product backlog and associated deliverables; release backlog with forecasted delivery timelines.
  • Support project delivery by providing clarifications on scope and requirements as needed.
  • Analyze and develop technical requirements based on solution documentation.
  • Drive or participate in high-level E2E solutioning and estimations by working closely with business and software architects and client application teams.
  • Translate complex problems and challenges into viable technical options and recommendations.
  • Influence business and engineering decisions with solid understanding of the banking systems and technical expertise.
  • Liaise with external vendors, product users, operations staff, technical support groups and other development teams in all phases of development project activities and production support activities.
  • Demonstrate an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities.
  • Assist to help execute end to end testing functions (creating test scripts, test cases and executing test cases/scripts), where required, to assist the project team.
  • Support one or more highly complex business processes.
  • Work on multiple projects as a project team member.
  • Work in an Agile/Scrum environment using Kanban methodology.
  • Ensure integrity of the business and technical requirements in the end-to-end customer journey.
  • Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Keep current on rapidly changing technological trends, self-teach new technologies and maintain an understanding of the Division’s business and technology strategies.
  • Actively pursue effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  • Champion a high performance environment and contribute to an inclusive work environment.
  • Serve as the SME of assigned functional area, oversee all past and future changes and make suggestions on improvements as needed.
  • Maintain Customer Communications Composition documentation to ensure that information is up to date and easily accessible by both internal and external teams.
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Support process improvement to increase efficiency of the team for project kick-off, project planning, project execution, and project reconciliation.

Do you have the skills that will enable you to succeed in this role?

  • Undergraduate Degree in Computer Science or technical equivalent.
  • 10+ years’ Business Technical/System Analyst experience; creating BSA artifacts – user stories, sequence diagrams, data mapping, etc.
  • 3+ years' configuration/support experience with OpenText Exstream.
  • 3+ years’ experience with Data Modeling, Data Mapping and creating Data Dictionaries.
  • 3+ years’ Agile Scrum experience – demonstrated understanding of Agile concepts, agile estimations and ceremonies.
  • 5+ years combined experience with JIRA, Confluence, MS Project, MS office suite or equivalent tools.
  • Excellent written and verbal communication skills, with ability to explain complex information for both technical and non-technical audience and to influence decision making across stakeholders; ability to distill complex business requirements into agile user stories and work in close collaboration with Product Owner, Agile Team and other stakeholders.
  • Strong attention to detail.
  • Excellent problem-solving skills, with demonstrated ability to work with ambiguity, ask the right questions and make decisions under pressure.
  • Team player who enjoys collaborating with, learning from, and coaching others so we all become better.
  • Having an agile mindset and being able to adapt to a dynamic environment with changing priorities.
  • Excellent interpersonal, negotiation and client relation skills.
  • Excellent organizational skills and the ability to manage multiple concurrent complex initiatives.
  • Experience with test preparation and test execution.
  • Experience producing Swimlane Diagrams and User Journeys.
  • Experience leading a BSA team for an end-to-end delivery, implementation, or digital transformation project.

What's in it for you?

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Community Engagement - we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more

Work conditions: Hybrid

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services.

If you require accommodation during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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