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Service Specialist
3 months ago
Not just a job…
a community
a partnership
a team
You’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer-focused people to join our team We currently have opportunities for:
Service Specialist
The Service Specialist is generally responsible for providing any assistance required by customers throughout the General Sales area. This position is key in the company’s ability to fulfill our mission statement, which is to provide a superior shopping experience every day.
You will also be responsible for handling customer issues and supervision of the front end of the store while on duty. Front end duties include monitoring cashier coverage, maintaining front end supplies, replenishing change float, and answering calls for customer assistance at the checkouts.
In addition to the above duties, this is also a customer service position which requires a great deal of customer contact. Applicants must be able to work effectively in a fast-paced environment while at the same time providing quality service in a professional, courteous, and helpful manner.
You will have good inter-personal, motivational, delegation and follow-up skills, combined with a willingness to accept responsibility, and an ability to train others and monitor their work habits. You will also be able to cope with stress, pressure, and remain calm when dealing with difficult situations.
A positive, mature, and professional leadership style, good inter-personal, motivational, delegation and follow-up skills, and a solid understanding of policies and procedures are essential for this role. Supervisory experience would be considered an asset.
If you have superior customer service experience, the ability to work with a sense of urgency, combined with excellent communication skills (good listener, patient, and articulate), then we have the opportunity for you to excel
We offer advancement opportunities through our promote-from-within policies, as well as the following comprehensive benefits program:
- Comprehensive, optional medical, dental, prescription drug and vision coverage for you and your family.
- Company matched RRSPs.
- Employee Discount Program.
- Ongoing In-House Training & Education Courses.
- Employee Family Assistance Program.
- Employee Recognition Program.
- Community Involvement.
Applicants should be available to work a flexible schedule, Monday to Sunday.
If you possess the necessary skills and expertise and would like to join an exciting team of professionals,
Apply Now
London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
We will provide accommodations during the recruitment process upon request.
The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Be advised, London Drugs DOES NOT use third party recruitment services. #J-18808-Ljbffr
