Business Systems Analyst

3 weeks ago


Toronto Ontario CA, Ontario Health Futures Full time

Health Futures is seeking a highly skilled and motivated Business Systems Analyst (BSA) to play a pivotal role in our development process. The ideal candidate will be instrumental in translating business needs into technical solutions, ensuring seamless collaboration between stakeholders, developers, and quality assurance teams. If you thrive in a fast-paced, Agile environment, enjoy problem-solving, and want to make a tangible impact in healthcare, this is the role for you.


Responsibilities

  • Facilitate collaborative sessions with diverse business stakeholder groups to drive requirement discovery, impact analysis, and prioritization.
  • Identify and engage key influencer groups to ensure alignment with business goals.
  • Act as a bridge between business and technical teams, translating business needs into clear, actionable system requirements.
  • Participate in Agile ceremonies (daily stand-ups, sprint planning, backlog refinement, retrospectives).
  • Write and refine user stories, acceptance criteria, and contribute to the product backlog.
  • Develop use cases, process workflows, and system interactions for different user personas.
  • Support backlog grooming and sprint planning by working closely with Product Owners and Development Teams.
  • Develop User Acceptance Testing (UAT) plans and strategies, ensuring proper test coverage.
  • Collaborate with Quality Assurance (QA) to verify that all functionalities are thoroughly tested.
  • Assist in root cause analysis and defect triage, ensuring rapid resolution of issues.
  • Support developers and QA teams by clarifying requirements throughout the SDLC.
  • Create and maintain a repository of reusable requirement artifacts to support future initiatives.
  • Develop and maintain verbose system requirement specifications (SRS) and ensure they are well-documented for future reference.
  • Provide verbal and written Executive Summaries for leadership on status updates, changes, and incidents.


Leadership

  • Identify opportunities for process optimization and automation to enhance system efficiency.
  • Demonstrate a high degree of self-motivation and tenacity to drive projects forward.
  • Stay informed of emerging industry trends and best practices, particularly in healthcare technology and regulatory compliance (e.g., HIPAA, PHIPA).
  • Advocate for best practices in business analysis, Agile methodologies, and software development lifecycles (SDLC).


Professional Experience & Qualifications

  • 7+ years of relevant experience and/or equivalent work experience preferably in a software development or project delivery environment and Agile, Lean or Kanban practice & principles experience
  • Experience in waterfall and other non-agile and Agile project methodologies
  • Knowledge of scrum framework and Agile development methods/techniques
  • Knowledge and experience in healthcare
  • Cross-group collaboration and interpersonal team skills
  • Exceptional organizational and time-management skills
  • Business Analysis certification is an asset



If you are a highly motivated Business Systems Analyst with a passion for creating innovative software solutions in the healthcare space, we encourage you to apply. We offer a competitive salary, flexible work arrangements, and opportunities for career growth.


Are you ready to make a difference with us? Apply today and help shape the future of healthcare


Health Futures is an equal Opportunity Employer committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.




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