Senior Business Continuity Analyst

1 week ago


Toronto Ontario, Ontario, Canada Fundserv Full time

About Fundserv

Fundserv has been the indispensable hub for the Canadian investment industry for more than 30 years, connecting Manufacturers, Distributors, Intermediaries and Service Providers to build solutions that simplify business interactions and promote innovation in the industry. We do this by focusing on our corporate values of Collaboration, Adaptability, Integrity, and Respect.


The Role

We are looking for a Senior Business Continuity Analyst who will act as the BCM subject matter expert and contribute to the BCM success by leading the planning, development, implementation, and maintenance of Fundserv’s Business Continuity capabilities.


In this role, you will…

  • Lead and contribute to the development and maintenance of the enterprise-wide business continuity, crisis, and emergency management policies, plans, standards, and guidelines
  • Coordinate and support Fundserv’s participation in external/industry driven business continuity management activities
  • Facilitate business impact analysis and development of associated continuity strategies across various business and IT groups
  • Promote a positive risk management and operational resilience culture and support BCM education initiatives
  • Contribute to establishing and maintaining program processes and practices which ensure that the enterprise program remains current and incorporates/aligns with industry standards and practices, and adequately covers general regulatory requirements
  • Work with stakeholders to organize, develop, and facilitate annual and quarterly business continuity and crisis management exercises
  • Provide guidance and direction to internal teams to ensure their business continuity processes are in accordance with enterprise-wide business continuity management and/or emergency management program and quality standards
  • Participates as business continuity subject matter expert in support of other initiatives to achieve risk management objectives


Why you are the person we’re looking for…

You’ve demonstrated the ability to do the following, gained through education and/or experience:

  • Successfully drive business continuity management, crisis management, emergency management best practices in a technology based environment.
  • Apply operational risk and resilience, business process improvement methods as well as risk related control frameworks and practices (COCO, COSO, ISO, ITIL, CMM, COBIT, etc.)
  • Communicate key messaging in an organized and engaging manner to internal/external stakeholder groups.
  • Organize and facilitate cross-functional working sessions and exercises.
  • Develop BCM programs and drive them forward with internal/external stakeholders. Leverage BCM knowledge to influence departmental resilience practices.
  • Exercise ownership over processes, and identify and implement opportunities for improvement.


The following is not required but will be a bonus:

  • Experience preparing, obtaining, and maintaining ISO 22301 Business Continuity Management Certification


Fundserv will cover the cost of maintaining the above certifications your business continuity management certification (for example, DRII or BCI).


We recognize that there are different paths to gaining skills, so if you have diverse experience which doesn’t match the criteria exactly but you think you would be great in this role, we invite you to apply


Why Work Here

Our Benefits and Perks

We’ve consistently been recognized as a GTA Top Employer and a Canada Top Small & Medium Employer. Below are some of the reasons why:

  • Employer-paid premiums for group health plan, including a Healthcare Spending Account
  • Up to $2,000 per year for mental health practitioners and corporate-wide mental health days per year
  • Wellness benefit for gym memberships, workout equipment, meditation and wellness apps, and more
  • RRSP matching program
  • $500 one-time stipend for home office equipment and monthly home-internet subsidy
  • Access to tools like LinkedIn Learning and Pluralsight and additional training opportunities
  • EI top-up programs for maternity and parental leave, family medical, and family caregiver leave


Our Hybrid Work Policy

We recognize the importance of flexibility and work-life balance, and as such we have a Hybrid Work Model driven by purpose—we come in with intentionality, and not to fill a quota.



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