Sr. Manager, Strategy

1 month ago

Old Toronto Ontario, CA eBay Full time

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

The Global Buyer Loyalty and Engagement team is at the heart of creating customer-centric strategies that fuel business growth and enhance buyer loyalty for eBay. We collaborate closely with cross-functional and regional teams to deliver engagement strategies and programs that result in meaningful experiences for our 132M active buyers. We are looking for a driven and customer-obsessed lead to further our mission. As the Senior Manager of Strategy and Operations, you will lead the development and execution of strategic initiatives that support our buyer engagement offers, including global incentive strategy and insights. This role requires a deep understanding of customer behavior, market trends, and business analytics to create compelling strategies that drive customer engagement while maximizing revenue for eBay. This role offers a unique opportunity to gain holistic understanding of our business ecosystem and gain experiences in customer strategy, product and business operations.

What you will accomplish:
  1. Identify, develop and implement comprehensive strategies for buyer incentives and engagement that align with the company's business objectives.
  2. Oversee the optimization of global incentive investment across all incentive vehicles, championing best practices, standardized measurement and integrated planning across markets.
  3. Analyze program performance, customer behavior, and market trends to recommend and implement improvements.
  4. Develop and manage product and analytics roadmap to ensure that buyer programs enhance the customer experience and contribute to long-term loyalty and engagement.
  5. Develop and implement strategies to drive growth and profitability of the services business, analyzing customer demand and preferences for services, and work with partners to negotiate pricing and service offerings to increase revenue and customer satisfaction.
  6. Collaborate with cross-functional and cross-market teams including Trade, Product, Marketing and Analytics to ensure aligned execution against business goals.
  7. Lead, manage and mentor a team to ensure commitment, productivity and engagement.
What you will bring:
  1. Bachelor's or Master's degree in Business Administration, Marketing, or a related field.
  2. 7+ years of experience in incentives, customer loyalty, business planning and program management, with a track record of developing and driving success at global scale.
  3. Strong analytical skills with the ability to leverage data-driven insights for decision-making.
  4. Strong understanding of business/marketplace and customer economics, pricing, and profitability.
  5. Excellent communication and interpersonal skills, with the ability to collaborate across diverse teams and cultures.
  6. Demonstrated ability to manage sophisticated projects, set priorities, meet deadlines, and achieve business objectives.
  7. Experience managing external partners and vendors.
  8. Proven ability to lead, inspire, and develop hard-working teams in a fast-paced, dynamic environment.
  9. Online commerce experience in a marketplace preferred.
#J-18808-Ljbffr

  • Pricing Strategy Manager

    4 weeks ago

    Old Toronto, Ontario, CA Thomson Reuters Full time

    The Pricing Strategy Manager / Sr. Manager will partner with market segments and product management to develop pricing models, price points and commercial policies with a focus on software/SaaS products. This position will play a key role in providing decision making support to segment, sales and product management leadership to optimize sales and revenue...

  • Sr. Product Manager – Tech, Finance Automation

    1 month ago

    Old Toronto, Ontario, CA Amazon Full time

    Sr. Product Manager – Tech, Finance AutomationDo you want to work in a role where you have the autonomy to push boundaries? Are you looking to create value for internal Finance customers and drive growth? Do you love to see an immediate impact from your actions?Key job responsibilitiesProduct Strategy and Roadmap: Define and execute the product strategy...

  • Sr Real Estate Portfolio Manager

    1 month ago

    Old Toronto, Ontario, CA Chad Management Group Full time

    Sr Real Estate Portfolio Manager Our client is a Leading Real Estate Developer who builds and manages their portfolio of assets comprising of Office Retail, Residential, Hospitality properties in the GTA. We are conducting a search for a well-rounded Real Estate Manager with experience in Property Management, Leasing, Acquisitions and planning / Land...

  • Sr. it manager development

    4 weeks ago

    Old Toronto, Ontario, CA TD Full time

    Lieu de travail:CanadaHoraire:37.5Secteur d’activité:Solutions technologiquesDétails de la rémunération :Nous avons à cœur d’offrir une rémunération juste et équitable à tous nos collègues. En votre qualité de candidat ou de candidate, nous vous encourageons à avoir une conversation franche avec votre recruteur et à poser des questions sur...

  • Senior Director, GTM Strategy and Sales Operations

    4 weeks ago

    Old Toronto, Ontario, CA Tipalti Full time

    The Sr. Director, GTM Sales Operations will report to the VP, Sales Operations and partner closely with our Chief Revenue Officer. This highly visible role will play a key part in shaping and executing our Sales Go-To Market (GTM) strategy. This role will collaborate with stakeholders across our global GTM functions and the broader cross-functional...

  • Sr. Manager, Sustainability, Packaging

    1 month ago

    Old Toronto, Ontario, CA Restaurant Brands International Full time

    About Restaurant Brands International: Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS,...

  • Sr. Partnerships Manager

    1 month ago

    Old Toronto, Ontario, CA Borrowell Inc. Full time

    About Borrowell:Borrowell is a Canadian company whose mission is to make financial prosperity possible for everyone. The first in Canada to offer free credit scores, Borrowell provides educational resources, monitoring, innovative digital tools, and personalized product recommendations to help people feel in control and optimistic about their financial...

  • Sr. Product Manager

    1 month ago

    Old Toronto, Ontario, CA Amazon Full time

    Sr. Product Manager - Tech, Advertising Support & OperationsAmazon Advertising Support Products & Services is looking for an innovative and results-oriented Sr. Product Manager-Tech to envision the future and build well-integrated associate support tools that make our Advertiser support efficient, smart, and personalized. You will independently envision and...

  • Sr. Product Manager

    1 month ago

    Old Toronto, Ontario, CA Amazon Full time

    Sr. Product Manager - Tech, Advertising Support & OperationsAmazon Advertising Support Products & Services is looking for an innovative and results-oriented Sr. Product Manager-Tech to envision the future and build well-integrated associate support tools that make our Advertiser support efficient, smart, and personalized. You will independently envision and...

  • Sr. Manager

    1 month ago

    Old Toronto, Ontario, CA Momentum Financial Services Group Full time

    Job DescriptionWe have a dynamic opportunity for a Sr. Manager of Securitization who will serve as an integral leader of our Analytics and Reporting team. This role will collaborate with leaders across the organization to ensure the integrity of our securitization reporting and capital markets activity.As the Sr. Manager of Securitization, you will play a...

  • Sr. Project Manager to lead regulatory initiatives for a financial client

    4 weeks ago

    Old Toronto, Ontario, CA S I Systems Full time

    Sr. Project Manager to lead regulatory initiatives for a financial clientPosition: Sr. Project Manager to lead regulatory initiatives for a financial clientDuration: 6 months with possible extensionMust Haves:10+ yrs exp as a Project Manager leading regulatory initiativesPMPResponsibilities:Responsible for the overall direction, coordination, implementation,...

  • Sr. Learning Consultant

    4 weeks ago

    Old Toronto, Ontario, CA ProViso Staffing Full time

    Summary of Day-to-Day Responsibilities: Responsible for the development of innovative learning solutions and leads the end-to-end creation, execution, and documentation (including communication, reporting, and socialization) of long-term/multi-year learning strategies and roadmaps based on business needs and enterprise strategy. Senior Learning Solutions...

  • Sr. Manager

    1 month ago

    Old Toronto, Ontario, CA Momentum Financial Services Group Full time

    Momentum Financial Services is a leading provider of financial services in North America. For 40 years, we've been committed to providing financial solutions that meet the evolving needs of consumers and business owners. Through our retail network of over 400 locations, known as Moneymart, Insta Cheques and the Cheque Cashing store, we provide access to...

  • Sr. Supervisor, Inventory Management

    1 month ago

    Old Toronto, Ontario, CA Harris Geospatial Solutions Full time

    Sr. Supervisor, Inventory ManagementL3HARRIS WESCAM Division Location: Toronto/Don MillsAbout L3HARRIS WESCAM As a subsidiary of L3Harris Technologies and within the Integrated Mission Systems Segment, the WESCAM division develops the most advanced optical sensor and targeting systems for global defense and military sectors, National Security, Search &...

  • Sr. PP&T Analyst

    1 month ago

    Old Toronto, Ontario, CA Accoravillage Full time

    Sr. PP&T Analyst (Price, Promotion & Trade)The Sr. PP&T Analyst is responsible for the initiatives for the day-to-day operation of the department, ensuring that the sales goals and objectives are met.PRINCIPAL RESPONSIBILITIES:Develop a strategic promotional roadmap to drive sell-through for Home Appliance products.Investigate market trends and...

  • Senior Business Analyst, Strategy and Analytics

    1 month ago

    Old Toronto, Ontario, CA Capital One Canada Full time

    161 Bay Street (93021), Canada, Toronto, Toronto, Ontario, Senior Business Analyst, Strategy and AnalyticsOur Capital One Strategy & Analytics Team.Yes, we’re a credit card company. But we’re more than that too. We’re driven by what our customers want, and how to make their lives simpler. We’re always looking for creative ways to offer digital...

  • Manager, Strategy

    4 weeks ago

    Old Toronto, Ontario, CA Scotiabank Full time

    Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.The Scotiabank Strategy team is a growing, high performing team consisting of top talent that develops and executes strategy at an enterprise and business line level for Canada’s leading international bank. The team works closely with senior management,...

  • Sr. Director, Digital Strategy

    4 weeks ago

    Old Toronto, Ontario, CA HOOPP Full time

    Why you’ll love working here:High-performance, people-focused culture.Commitment to equity, diversity, and inclusion, helping employees feel valued and empowered.Learning and development initiatives that support employees’ career growth.Membership in HOOPP’s world-class defined benefit pension plan.Competitive, 100% company-paid extended health and...

  • Manager, Strategy

    1 month ago

    Old Toronto, Ontario, CA Scotiabank Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Requisition ID: 204219Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Scotiabank Strategy team is a growing, high performing team consisting of top talent that develops and executes strategy at an enterprise...

  • Senior Business Analyst, Strategy and Analytics

    1 month ago

    Old Toronto, Ontario, CA Capital One Canada Full time

    161 Bay Street (93021), Canada, Toronto, OntarioSenior Business Analyst, Strategy and AnalyticsOur Capital One Strategy & Analytics Team.Yes, we’re a credit card company. But we’re more than that too. We’re driven by what our customers want, and how to make their lives simpler. We’re always looking for creative ways to offer digital solutions that...