See more Collapse

Web Digital Services Manager

1 month ago

Greater Toronto Area Canada, Ontario Marketplace Events Full time

Job Summary

You will be responsible for the strategic and operational responsibilities related to supervision and training of staff members carrying out Marketplace Events’ digital functions: including website CMS, and related ongoing maintenance. This position will ensure web and digital functions operate within the structure and scope of an integrated marketing and communications plan supportive of Marketplace Events’ corporate strategic plan.

This position assists with website design and leads a variety of digital strategies and tools to support Marketplace Events’ communication goals in relation to 70+ consumer event websites.

Leading collaborative, cross-departmental teams, this position supervises. plans, leads, and executes digital strategy including producing online materials/products/plans for digital consumption. They maintain familiarity with emerging trends and technologies and advocate for the use of best practices in the digital space. The work and decisions of the position are highly visible and have direct repercussions on the goals and successes of Marketplace Events digital real estate including a significant impact on the brands reputation.

Under the direction of the VP Digital Marketing and Corporate Marketing Officer, and in collaboration with the show teams and marketing team, this position assists with Sitefinity CMS web development, providing creative and technical support from design to implementation. This includes supervising the creation process of a wide variety of content for multiple channels and mediums (portal, digital, social media, print, web, etc.) and provide recommendations to team members on visual and creative direction with a focus on accessibility and user experience (UE/UX).

Specific Duties

  • Lead, train, and support individual teams within the organization, along with one direct report, and be part of a digital team actively engaged in contributing to and accomplishing the vision, mission, and goals of 70+ events.
  • Lead and supervise the creation of plans, policy and research in effective CMS design, web/digital accessibility, and user experience (UE/UX) best practices and communications methods, and trends within Canada and the USA.
  • Author and govern standards, lead training, and support website users while overseeing written technical and graphics guidelines and standards for all Marketplace Events CMS websites and applications. This includes collaboration with subject matter experts in various fields including marketing, operations, HR, media agencies, etc.
  • Supervise the production, accuracy, quality control methods, and publishing of CMS content.
  • Lead, supervise and govern front-end development and implementation of the CMS and other digital services and platforms.
  • Lead the assessment and deployment of new standards, technologies, and trends, and provide guidance on best practices to determine the best direction for the websites and other digital service adoption/implementation.
  • Assist with setup and maintenance of digital services, including but not limited to the website CMS (Sitefinity), Google Analytics and Google Tag Manager.
  • Assists with managing, identifying, troubleshooting and remediation of website issues/bugs and digital services in collaboration with Web Developer roles, providing direction and supervision.
  • Manage and govern the creation of online forms for gathering of information – ensuring compliance and adherence to relevant Privacy Acts.
  • Govern and oversee execution of administrative functions for all aspects of UI/UX development and content for Marketplace Events’ Sitefinity CMS portal.
  • Govern and administer user accounts and passwords for team members and content creators within Sitefinity CMS.
  • Govern and ensure adherence to Web Content Accessibility Guidelines and other relevant accessibility standards.
  • Author, maintain, and ensure adherence to Design System Guide and other relevant brand standards.
  • Provide Search Engine Optimization of the websites and other digital services.
  • Monitor and provide reports on CMS performance using Google Analytics.
  • Ensure collaboration with every department, and region with relation to Marketplace Events’ websites and other digital services.
  • Develop, advise, and mentor show teams supporting web, digital, and content activities.
  • Further develop and maintain a seasonal audit process and work with other team members and departments to confirm the proper procedures are always followed.
  • Provide key backup support for other Digital Team members (Web & Analytics Manager, Web & Email Coordinator, Exhibitor Listing Administrator/Onsite QR Lead Management and Decal Production).
  • Other related duties as assigned by the VP Digital Marketing.

Skills & Qualifications

  • 4 years or more experience working in CMS web design development and management (preferably Sitefinity CMS), or an equivalent combination of education and experience may be considered.
  • Experience with Web Design, User Experience Design, and Website Development.
  • An equivalent combination of education and experience will be considered with preference given to candidates who have:
  • Successfully completed a Web Design professional program.
  • Experience working in the event industry and/or with CMS web portals and apps.
  • Strong project management skills.
  • Minimum of three years’ experience in a supervisory or project management role.
  • Expert proficiency in Content Management System Administration, Google Analytics, Google Tag Manager, mobile/responsive web design and current WCAG Standards.
  • Advanced proficiency in the following applications preferred: Adobe Creative Suite (Photoshop, Illustrator), Progress Sitefinity; experience with .NET will be considered an asset.
  • Ability to communicate complex and technical ideas to others in plain language.
  • Excellent customer service skills; motivated to provide quality service and technical support.
  • Knowledge of marketing/digital marketing principles.
  • Ability to act as a brand and design owner.
  • Ability to effectively manage time and schedules as applicable to the yearly event calendar.
  • Ability to create and analyze reports.
  • Ability to work independently and as a member of a team.
  • Ability to evaluate and adopt new and evolving website technologies and trends.
  • Ability to create, compose, proofread, and edit written materials.
  • General knowledge and understanding of current authoring languages, editing, and authoring tools and related website technologies.
  • Knowledge of graphics creation and manipulation optimized for palette, size, and speed of download, and an eye for good graphic design.
  • Knowledge of design principles, including page layout, typography, and colour theory, as they apply to the web.
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of colleagues on a diverse team located in multiple locations across the USA and Canada.


Requirements

  • Travel to marketing and corporate meetings on a yearly basis.
  • Ability to work or be ‘on call’ to remotely assist during weekends when events occur.

We have other current jobs related to this field that you can find below

  • Digital Transformation Director

    3 days ago

    Toronto, Ontario, Canada Apply Digital Full time

    ABOUT APPLY DIGITAL We're a global digital transformation partner for change agents, working to modernize their organizations. Who we help: Our 650+ digital specialists have helped global companies like Kraft Heinz, Moderna, Lululemon, Games Workshop, Atlassian, and The Very Group create business impact.How we help: If you'd like to learn more about Apply...

  • Account Manager

    3 days ago

    Toronto, Ontario, Canada Evolving Web Full time

    Do you want to work at a growing digital agency to foster client relationships and build client success? Do you enjoy collaborating on technical and creative strategies, tracking project progress and success, and working to understand the long-term objectives of clients?We want to evolve with you We are looking for someone with 6+ years experience of working...

  • Digital Production Specialist

    3 days ago

    Old Toronto, Ontario, Canada Loblaw Digital Full time

    As a Digital Production Specialist, you will collaborate with Design, Copy, and Product team to successfully build and optimize digital experiences across the PCO site and app using Contentful (CMS). You will work in a fast-paced agile pod, prioritizing insight gathering and discovery by executing numerous online experiments. This role will also provide...

  • Web Designer

    3 days ago

    Toronto, Ontario, Canada Web Studio Full time

    Qualifications:Qualifying candidate must have Web design experience, from business corporate to artist style websitesExcellent design skills.Proficiency in the following applications: Adobe Photoshop and Macromedia Dreamweaver.Knowledge of and experience with technologies used in website front-ends, including but not limited to HTML, CSS, and...

  • Digital Web Producer

    3 days ago

    Toronto, Ontario, Canada Dentsu Creative Full time

    Company DescriptionJoining Dentsu Creative, you will be part of a creative network, delivering ideas that are brought alive in new ways. Along the way, you will team up with inspiring people across the world and become part of a truly inclusive culture where everyone is given the opportunity to thrive and create the best work of their careers; always...

  • Digital Project Manager

    3 days ago

    Toronto, Ontario, Canada Yeeboo Digital Inc. Full time

    Here's the question - do you want to join a passionate team of technical, marketing and project management experts who are always asking, "What can we do better?"We pride ourselves on continuous improvement through learning, doing and learning some more. Our clients not only look to us for project leadership, strategy and solutions yet they also drive us to...

  • Corporate Data Management Director

    3 days ago

    Toronto, Ontario, Canada Loblaw Digital Full time

    At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we're up for the challenge. Loblaw Digital is the team responsible for building and operating the online businesses of Canada's...

  • Senior Digital Project Manager

    3 days ago

    Toronto, Ontario, Canada GTA Restoration Full time

    Restoration Group, a Remediation Company, is always seeking for new Project Manager / Restoration Technicians to join our team Are you a brilliant multitasker who likes to juggle priorities while serving customers and an internal team with a smile? Are you quick to grasp new concepts and learn proprietary software supported by our branch emergency...

  • Project Manager, Web Development

    3 days ago

    Toronto, Ontario, Canada The Influence Agency Full time

    Project Manager (Web Development)The Influence Agency is a growing marketing agency that specializes in Influencer Marketing, Community Management, Content Strategy & Development, SEO, Paid Media, Web Design & Development, and much more If you're driven to excel in web solutions management and eager to make a meaningful impact in a forward-thinking and...

  • Product Management Director

    3 days ago

    Old Toronto, Ontario, Canada Apply Digital Full time

    ABOUT APPLY DIGITALWho we are: We're a global digital transformation partner for change agents, working to modernize their organizations.Who we help: Our 650+ digital specialists have helped global companies like Kraft Heinz, Moderna, Lululemon, Games Workshop, Atlassian, and The Very Group create business impact.What we do: We offer clients end-to-end...

  • Digital Project Manager

    3 days ago

    Toronto, Ontario, Canada Therefore Inc. Full time

    Are you passionate about leading a highly-skilled multifunctional team in delivering smart and beautiful web and app experiences? Do you thrive in a dynamic and innovative work environment? Therefore Interactive is a leading digital agency based out of Toronto, Canada. As a Project Manager at Therefore you'll be interacting with senior management and...

  • Sr. Web Developer

    3 days ago

    Toronto, Ontario, Canada Onfido Services India Private Limited (IND) Full time

    The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust's technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. ...

  • Web Coordinator

    1 month ago

    Toronto, Ontario, Ontario, Canada Altis Technology Full time

    Job Description:Are you passionate about crafting exceptional digital experiences? Do you thrive in a dynamic environment where creativity meets technical prowess? We are seeking a talented Web Coordinator to join our team and take charge of our online presence. As a Web Coordinator, you will play a pivotal role in shaping our website's architecture,...

  • Web Coordinator

    3 weeks ago

    Toronto, Ontario, Ontario, Canada Altis Technology Full time

    Job Description:Are you passionate about crafting exceptional digital experiences? Do you thrive in a dynamic environment where creativity meets technical prowess? We are seeking a talented Web Coordinator to join our team and take charge of our online presence. As a Web Coordinator, you will play a pivotal role in shaping our website's architecture,...

  • Digital Marketing Manager

    3 days ago

    Toronto, Ontario, Canada CB Canada Full time

    Manpower has partnered with one of the leading bank. that is looking for a full time Digital Marketing Manager for 1 year contract. This Position is hybrid (remote and on site).Job title: Digital Marketing ManagerLocation: TorontoDuration: yearPay rate: $51/hrJob description Bachelor's degree or College diploma in Business/Marketing/Technology3+ years of...

  • Senior Director of Product Marketing

    3 days ago

    Toronto, Ontario, Canada Delta4 Digital Full time

    The Senior Director, Performance Marketing role at Delta4 Digital is a newly created, pivotal, leadership position reporting into the VP, Strategy & Growth Marketing. This role will oversee our performance marketing channels taking the lead on planning, strategy and execution for our network of enterprise and direct clients. The Senior Director, Performance...

  • Marketing Web Developer

    3 days ago

    Toronto, Ontario, Canada Guardian Capital Group Full time

    JOB STATEMENT:Guardian Capital Group Limited ("Guardian") is a diversified, global financial services company with expertise in Investment Management and Wealth Management. With over $50 billion in assets under management and administration, Guardian is headquartered in Toronto with offices in Canada, the Caribbean, UK and US and a growing number of clients...

  • Digital Planner

    3 days ago

    Toronto, Ontario, Canada George Brown College Full time

    Land Acknowledgement_George Brown College is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other._**_- ****_- **_At George Brown College, we have established...

  • Digital Marketing Manager, Performance

    3 days ago

    Toronto, Ontario, Canada Nutralabz Brands Full time

    As Digital Marketing Manager, you will play a key role in enhancing the brand presence across various digital channels.Create and execute online strategies in collaboration with the Brand Manager to boost brand awareness, enhance consumer engagement, and drive conversions.Manage digital advertising campaigns, oversee social media presence, optimize web...

  • Digital Project Manager

    2 months ago

    Toronto, Ontario, Canada Forhyre Full time

    We are looking for a qualified Digital Project Manager to join our team. You will be responsible for the day-to-day management and smooth operation of various digital projects, including site launches, online tools, web applications and advertising campaigns.For this position, we expect you to be a tech-savvy professional with an in-depth understanding of...