Business Analyst

4 weeks ago


Toronto Ontario, Ontario, Canada Tata Consultancy Services Full time

Inclusion without Exception

TCS is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity and is reflected in our people stories across our workforce implemented through equitable workplace policies and processes.


About TCS

Tata Consultancy Services is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 615,000 of the world’s best-trained consultants in 55 countries. The company generated consolidated revenues of US $27.9 billion in the fiscal year ended March 31, 2023, and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.


Role Description

10 & Above years ? User Experience Design: definition and documentation of requirements for dashboards required to enable business processes ? Process logic documentation: evaluation of target and current processing logic including documentation of data flow / data transformations ? Process Design: Defining and documenting new business process including identification of data, tools, workflow, hand-offs and monitoring required for effective implementation ? Requirements gathering and documentation: working collaboratively with stakeholders across the enterprise, elicit and document requirements documentation such as current and future state business process, user stories, data catalogues, business rules, use cases and user interface design. ? Incorporate industry and enterprise standard methodologies in requirements planning, analysis and documentation. ? Support QA in development of the test cases ? Support Design and Development activities by providing requirements clarifications ? Support User Acceptance Testing and Production Implementation Verification activities including planning, defect triage, and root-cause analysis for requirements-related issues ? Support the development of the end-user documentation and training

Required Skill Set

Proven experience with various project delivery methodologies such as Waterfall, Iterative and/or Agile.

Strong business communication and stakeholder management skills

Advanced problem solving skills and technical acumen

Strong knowledge of fundamental data concepts with experience of data management and analysis, including experience with SQL commands and operations

Experience of various requirements elicitation techniques such as Document analysis, Interviews, Facilitated workshops, Observation, Prototyping, Focus groups, Surveys

Experience of requirement gathering and documentation

Desired Skill Set

Certified Business Analysis Professional (CBAP) or Project Management Institute

Professional in Business Analysis (PMI / PBA) Certification

Experience working with ML or AI tools


Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resource


Thank you for your interest in TCS. Candidates that meet the qualification for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.



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