Current jobs related to Customer Experience Associate - Peterborough Ontario KJ, Renfrew region - TD Bank
-
Peterborough, Ontario, K0J, Renfrew region, Canada Canadian Tire Corporation Ltd Part timeCustomer Service Associate - Customer Service Representative - North Type : Permanent Location : Peterborough On Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada”s most iconic and trusted companies? We’re 100...
-
Sales Associate-Lansdowne Place
1 month ago
Peterborough, Ontario, K0J, Renfrew region, Canada The Children's Place canada Full timeThe Childrens Place (Place)has always been, and continues to be committed to providing equal employment opportunities to all of its associates and applicants for employment. It is therefore the policy of The Childrens Place to hire, train and promotes all of its associates and to administer all other personnel policies regardless of age, sex, disability,...
-
Professional Driver
1 month ago
Peterborough, Ontario, K0J, Renfrew region, Canada TWO MEN AND A TRUCK Full timeLaunch your career with TWO MEN AND A TRUCK® Oshawa as a driver (Full G) and discover the opportunities we have to offer. At TWO MEN AND A TRUCK® Oshawa your opportunities are endless. We are proud to boast that 75% of our managers have been promoted from the driver and mover position. As driver (Full G license), you will provide world class customer...
-
HVAC Service Technician
5 days ago
Peterborough, Ontario, K0J, Renfrew region, Canada Groupe RP Full timeHVAC with G1 – Install & Maintenance Our client located Durham Region, growing and is seeking to add another experienced, energetic, and highly motivated Gas Fitter 1 or 2 with their Refrigeration License (313A) to join their team to service clients located across Eastern Ontario. Brief Overview: Their team are experts in providing superior service &...
-
Chef de pharmacie
5 days ago
Peterborough, Ontario, K0J, Renfrew region, Canada Loblaw Companies Ltd - Head Office Full timeLes candidats référés ne doivent pas postuler directement pour ce poste. Toutes les références de candidats doivent d’abord être soumises dans Workday par un collègue de Loblaw actuel.L’utilisation du masculin à pour but d’alléger le texteVenez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la...
-
Registered Nurse
5 days ago
Peterborough, Ontario, K0J, Renfrew region, Canada VON Canada Full time\u00A0Requisition DetailsEmployment Status: Regular, Full-time (1.0 FTE)Program Name: Visiting Nursing/Clinic NursingNumber of Hours Bi-Weekly: 75Work Schedule: Days, Evenings, WeekendsUnion/Bargaining Unit: ONAOn Call: YesOur Clinic nurses provide care in VON community clinics. Our clinics provide client assessments, wound care, IV medications, client and...
-
Registered Nurse
1 month ago
Peterborough, Ontario, K0J, Renfrew region, Canada VON Canada Full timeRequisition Details:Employment Status: Regular, Full-time (1.0 FTE)Program Name: Visiting Nursing\u00A0Number of Hours Bi-Weekly: 75Work Schedule: Days, Evenings, WeekendsUnion/Bargaining Unit: ONAOn Call: YesOur Visiting nurses provide client care in the client\u2019s own home. They provide physical assessments, symptom control support, palliative care,...
-
Service Clerk- Cart Retrieval
5 days ago
Peterborough, Ontario, K0J, Renfrew region, Canada Loblaw Companies Ltd - Head Office Part timeReferred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the...
-
Grocery Clerk
1 month ago
Pembroke, Ontario, K0J, Renfrew region, Canada Metro Full timePosition Title: Grocery Clerk - Full Time Position Type: Permanent Requisition ID: 39787 Banner: Food Basics Employment Type: Full-Time Location: PEMBROKE 1100 PEMBROKE E Shift: Days, Evenings & Weekends Be in the action and help make the difference when serving our customers. Become a brand ambassador and share your passion for food with...
-
Asset Protection Representative
1 month ago
Renfrew, Ontario, K0J, Renfrew region, Canada Loblaw Companies Ltd - Head Office Part timeReferred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the...
-
Asset Protection Representative
1 month ago
Renfrew, Ontario, K0J, Renfrew region, Canada Loblaw Companies Ltd - Head Office Part timeLes candidats référés ne doivent pas postuler directement pour ce poste. Toutes les références de candidats doivent d’abord être soumises dans Workday par un collègue de Loblaw actuel.L’utilisation du masculin à pour but d’alléger le texteVenez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la...
-
Position Details
1 month ago
Haley Station, Ontario, K0J, Renfrew region, Canada Fastenal Part timeJob Description Sales Support 634 Magnesium Rd, Haley Station, ON K0J 1Y0 ON060 Part-time Shift(s): MON TUE WED THU FRI 7:30am - 4:00pm10 - 28 hours/week OVERVIEW: Working as Part-time Sales Support, you must have a strong interest in sales and enjoy working in a fast paced challenging environment. This is an entry level position that will provide...
-
Eganville, Ontario, K0J 1T0, Renfrew region, Canada Canada Post Corp Full timeJob Requisition Id: 186013 Business Function: Rural and Suburban Mail Carriers Primary City: Eganville Other Location(s): Province: Ontario Employment Type: On Call Relief Employment Status: Term Language Requirement: English Essential Area of Competition: Applicants residing within 75 km from the Post Office in which this job is located are preferredNumber...
-
Senior Customer Service Associate
2 months ago
Mississauga, Ontario, Peel region, Canada MXA Talent Solutions Full timeSenior Customer Associate /Account Manager Manufacturing experience is needed. Mississauga location; 5 days per week on-sitePerm; to $70k with full benefits & pensionExperience from the packaging or commercial print industry a great bonus!Join this global firm and become a valued member of their customer service department.Our client is looking for that...
-
Post Office Assistant
4 weeks ago
Deep River, Ontario, K0J 1P0, Renfrew region, Canada Canada Post Corp Full timeJob Requisition Id: 182333 Business Function: Retail Primary City: White River Province: Ontario Employment Type: On Call Employment Status: Term Language Requirement: English Essential Employee Class and Level: RVSGD11 - Level 1 Number of Vacancies: 1 Salary: $ 18.44 per hourJob Closing Date (MM/DD/YYYY): 11/01/2024 All qualified candidates will...
-
Future Vacancies
5 days ago
Barrie, Ontario, A4N, Simcoe region, Canada TD Full timeLieu de travail :Barrie, Ontario, CanadaHoraire :0Secteur d’activité :Services bancaires personnels et commerciauxDétails de la rémunération :$21.50 - $27.05 CADLa TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des caractéristiques...
-
Mississauga, Ontario, C4W, Peel region, Canada Canadian Tire Corporation Ltd Full timeCustomer Service Associate - Customer Service Representative - Dixie & Dundas Type : Fulltime, Parttime Location : Mississauga On Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada”s most iconic and trusted...
-
Customer Service Associate
4 weeks ago
Etobicoke, Ontario, L4T, York region, Canada RONA+ Full timeCustomer Service Associate - Electrical Language English Français (CA) Apply Now By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities...
-
Customer Service Associate
4 weeks ago
Etobicoke, Ontario, L4T, York region, Canada RONA+ Full timeCustomer Service Associate - Hardware Language English Français (CA) Apply Now By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for...
-
Customer Service Associate
4 weeks ago
Barrie, Ontario, A4N, Simcoe region, Canada RONA Part timeCustomer Service Associate (Plumbing) Language English Français (CA) Apply Now By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for...
Customer Experience Associate
3 months ago
Lieu de travail:
Peterborough, Ontario, Canada
Horaire:
15
Secteur d’activité:
Services bancaires personnels et commerciaux
Description du poste:
KEY ACCOUNTABILITIES
CUSTOMER
- Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice
- Complete a broad range of financial transactions (e.g., deposits, withdrawals, bill payments, and/or other transactions, as necessary) in an accurate and efficient manner
- Assist with responding and resolving customer concerns, escalating when necessary
- Identify customer needs and determine solutions to customer problems, and open a limited range of products and/or services for customers
SHAREHOLDER
- Support the achievement of business objectives by supporting advice goals
- Promote products, advice, services and banking capabilities
- Understand and apply operating policies and procedures
- Contribute to business objectives for Operational Excellence
- Support the timely and accurate completion of business processes and procedures
- Escalate non-standard or high-risk transactions / activities as necessary
- Support and participate in process improvement opportunities
- Ensure necessary due diligence to support the accuracy of all customer transactions / activities
- Be knowledgeable of and comply with Bank Code of Conduct
EMPLOYEE / TEAM
- Participate fully as a member of the team, promote team effectiveness and contribute to a positive work environment
- Support the team by continuously developing knowledge in own area
- Participate in personal performance management and development activities, including cross training within own team
- Keep others informed and up-to-date about all relevant or useful information related to day-to-day activities
- Contribute to a fair, positive and equitable environment that supports a diverse workforce
- Act as a brand champion for your business area/function and the bank, both internally and/or externally
BREADTH & DEPTH
- Requires established customer service skills to perform a range of routine activities and multi-step customer transactions, generally with limited financial impact
- Requires a broad knowledge regarding basic product suite of business supported
- Evaluates and recommends customer solutions from established options
- Understands how the assigned duties relate to others in the customer or advice team and how the team integrates with others
- Identifies and assesses customer problems in straight forward situations using standard procedures, and escalates non-standard issues internally; typically addressing routine requests requiring minimal discretion
- Impacts team results through the quality of the services or information provided to customers
- Follows standardized advice and customer service procedures and practices and recommends opportunities to improve processes in their own work area
- Uses communication skills to exchange/clarify product/process information with composure and ensures underlying details are understood
- Requires working knowledge and skills developed through formal training or work experience
- Generally reports to a Manager Customer Experience or Branch Manager
EXPERIENCE & EDUCATION
- High School diploma and/or
- 1+ years of relevant experience
- Post-Secondary or Undergraduate degree (in related field) preferred
