Director, Global Operations PMO, Scotiabank

3 weeks ago


Golden Horseshoe Ontario, CA Scotiabank Full time

Requisition ID: 205673

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Director is responsible for managing the Global Operations (GO) project portfolio, including facilitating annual prioritization, business case review and funding, project governance (1B) and reporting.

Global Operations PMO is a Divisional PMO, which works closely with the Global Operations leadership team, their portfolio and strategic leads, Global Operations Finance, as well as partner PMO and Finance teams across the Bank.

Is this role right for you? In this role you will:

  • The Director will have interaction across all GO divisions (including Marketing & Procurement), EPMO and GO Finance. Leading the Tech PMO team, the Director works effectively and efficiently and delivers to senior management; often under tight timeframes and always maintaining high standards of accuracy and insight.
GO Portfolio Management & Prioritization
  • Work with GO Stakeholders to identify and enable prioritization of project investments to delivery against strategic and operational priorities, including Productivity commitments.
  • Define and maintain portfolio prioritization model and recommend de-risking actions through data driven analysis.
  • Facilitate the development, review and approval of business cases.
  • Monitor and identify overall portfolio mix (including cross project/program/LoB dependencies).
  • Track project costs and benefits realization across the portfolio.
  • Work with GO Finance to track project spend and forecast relative to overall plan and specific project approvals.
  • Identify issues associated with project delivery and benefits realization to GO Leadership.
  • Accountable to the EVP & Chief Operations Officer.
GO Project Governance and Reporting
  • Monitor GO initiatives and ensure the effective use of the enterprise standard tools for all IT project functions.
  • Ensure GO portfolio is in alignment and compliance with Enterprise Portfolio Management Office and Global Finance policies and standards.
  • Develop data driven portfolio reporting & dashboards including project health, status, risks, issues, benefits, etc. to support decision-making at monthly leadership portfolio reviews.
Project Financial Management
  • Lead the team in identifying and reporting on portfolio issues and dependencies.
  • Identify, track, communicate and escalate overall portfolio risk to GO Executives.
  • Lead the team in working closely with GO Finance/EPMO to review and provide project/financial oversight on all business cases.
  • Ensure alignment and awareness to finance policy for projects (i.e. software amortization, etc.).
  • Provide regular financial updates on project spend, forecast, trends (i.e. data to make decisions historical and current).
Division Transformation, Training and Change
  • Develop division-specific means and mechanisms for enterprise standards and norms.
  • Provide training, guidance and coaching within IT to improve the project capacity and capability as new standards are developed or rolled out.
  • Develop and maintain a centralized online information hub for GO PMO documentation (mandates, processes, and standards).
  • Support GO functions through the Enterprise Delivery Framework including the Business Case Approach and relevant policies.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

  • Excellent analytical skills with a solid understanding of project performance measurement tools/criteria is essential, as is a demonstrated ability to conceptualize problems and clearly apply analytical techniques for evaluating investments in order to make meaningful recommendations to Senior Management.
  • Excellent communication (written and verbal) is essential. The incumbent also requires strong organizational, managerial, interpersonal and communication abilities to direct varied activities within tight deadlines, alleviate conflicts as they arise and liaise with senior management in the field and Head Office.
  • Good people skills are required to foster a positive work environment that values teamwork and provides a productive, enjoyable and satisfying experience for all staff.
  • Exemplary customer service, including professional advice and creative solutions, is required.
  • Ability to deliver results under tight deadlines with multiple priorities is essential.
  • Strong team management.
  • MS Office, superior MS Excel and MS PowerPoint skills.
  • Familiarity with GL systems and data; time tracking tools; project management tools.
  • Business, Financial reporting, or accounting degrees preferred.
What's in it for you?
  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more

Working location condition: Hybrid

#LI-Hybrid

Location(s): Canada : Ontario : Scarborough

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please let us know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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