Voicemail Platform Support Engineer

9 hours ago


Canada, CA Apex Systems Full time

Voicemail Platform Support Engineer

Apex Systems is a global IT services provider and our staffing practice has an opening for a Voicemail Platform Support Engineer to place at our client, within Enterprise Telecom Client.


  • Client: Enterprise Telecom Client
  • Location: Canada
  • Duration: 12 Months


Job Description:

About the Role: We are seeking a dedicated Voicemail Platform Support Engineer to join our team. This role is crucial in supporting and maintaining our voicemail platform, ensuring seamless operations across both business and consumer sectors. The ideal candidate will have a robust understanding of voicemail infrastructure, particularly the Mobius voicemail platform and MongoDB infrastructure, and will be capable of handling 80% of the operational workload.


Key Responsibilities:

  • Provide 24/7 support for our voicemail platform, focusing on technology operations.
  • Manage and resolve issues related to the Mobius voicemail platform.
  • Implement corrective changes and handle break fixes efficiently.
  • Augment the current team to ensure robust support and issue resolution.
  • Understand and manage MongoDB databases and S7/IP-based tools at a high level.
  • Collaborate with a scaled-down workforce to ensure scalability and operational efficiency.
  • Ensure next business day resolution for critical issues.


Qualifications:

  • Proven experience with voicemail infrastructure and the Mobius voicemail platform.
  • Strong knowledge of MongoDB infrastructure and databases.
  • Familiarity with S7 and IP-based tools.
  • Ability to work in a 24/7 support environment.
  • Excellent problem-solving skills and the ability to implement corrective changes.
  • Strong communication skills and the ability to work collaboratively with a team.


Preferred Skills:

  • Experience in a support organization with a focus on voicemail systems.
  • Ability to handle ticket alarming and reporting tools, though not a primary focus.
  • Understanding of application-level support rather than hardware-based support.


Why Join Us:

  • Be part of a dynamic and supportive team.
  • Opportunity to work with cutting-edge voicemail technology.
  • Competitive salary and benefits package.
  • Career growth and development opportunities.



  • Canada, CA Virtual Labs IT Consulting Full time

    Software Engineering - Cloud Platform EngineerHybrid 2-3 days onsite Job Description: • Design, implement, and manage CI/CD pipelines using Azure DevOps, terraform. • Develop and maintain infrastructure • Collaborate with development, QA, and operations teams to ensure seamless integration and deployment. • Manage source code repositories using...

  • Cloud Engineer

    1 day ago


    Canada, CA Tundra Technical Solutions Full time

    Position: Cloud EngineerLocation: Toronto, ONPay Range : 85-95$/hr Role Overview:Support the bank's Data and Analytics needs by designing, building, and optimizing Google Cloud infrastructure for high-impact projects. Responsibilities include platform development, automation, integration, and CI/CD pipeline management.Key Responsibilities:Build and...


  • Canada, CA Satisfai Health Full time

    Satisfai Health is a leading software company specializing in the application of artificial intelligence technologies to the detection, diagnosis and treatment of disease throughout the gastrointestinal (GI) tract. Satisfai Health’s leadership team and clinical advisory board members have applied clinical knowledge and research from the world’s leading...


  • Canada, CA CareCru Full time

    TECHNICAL SUPPORT ANALYST We are looking for an experienced and results-driven Technical Support Analyst responsible for providing technical support to our customers. This includes dealing with daily customer support requests, ensuring the successful and ongoing launch of our product, enhancing customer satisfaction, and helping them leverage the CareCru...


  • Canada, CA IDENTOS Inc. Full time

    Application Support Engineer About IDENTOS Inc.IDENTOS has become recognized and referenced globally for building and operating privacy first, access control software that serves to ensure that the login, identity verification and consent process is secure and convenient - advancing digital experiences in health, digital government and more.Human First→...


  • Canada, CA Playwire Full time

    Playwire is a full-service digital innovation partner specializing in online advertising and proprietary technologies to elevate publishing brands. As we continue our rapid expansion, we are seeking a Senior Software Engineer (TypeScript) to join our team.This role will contribute to the development of our next-generation website revenue amplification...


  • Canada, CA Space Executive Full time

    My client, an Insurtech scale-up originally headquartered in the US disrupting the Insurance market focusing on Data and AI is seeking a Senior Full Stack Engineer to join their team.This is a permanent role and will be fully remote. You can be based anywhere in Canada. The salary on on offer is market leading and you also receive stock options + a bonus...


  • Canada, CA Signify Technology Full time

    Senior Scala Engineer - 12 month - No Sponsorship, No Third PartiesSummary:We are seeking a talented Senior Scala Specialist to join our dynamic team at a US-based company dedicated to building an innovative streaming platform. The ideal candidate will have extensive experience in Scala and functional programming, along with a strong understanding of AWS...


  • Canada, CA HCLTech Full time

    Title: Akamai DevOps EngineerLocation: Remote (Vancouver, BC, Canada)Position OverviewWe are seeking a talented Akamai CDN Engineer who combines expertise in content delivery networks (CDNs) with DevOps practices. The ideal candidate will have a solid understanding of web development, particularly on AWS and Kubernetes platforms. As part of our team,...


  • Canada, CA Cititec Talent Full time

    Lead AWS DevOps Engineer (Commodities Trading)As a leading player in the commodities trading space, they are looking for individuals who can leverage their expertise to build and maintain robust, scalable, and efficient cloud infrastructure solutions. In this position, you’ll leverage your DevOps expertise while guiding and supporting a small team to...

  • CTO — Fintech

    1 month ago


    Canada, CA Intellibus Full time

    Our Platform Engineering Team is working to solve the Multiplicity Problem. We are trusted by some of the most reputable and established FinTech Firms. Recently, our team has spearheaded the Conversion & Go Live of apps that support the backbone of the Financial Trading Industry.Intellibus teams provide opportunities to engineer platforms that impact...

  • System Engineer

    2 months ago


    Canada, CA Calian Group Full time

    Job Title: Sr. Systems EngineerDate: August 28, 2024Location: Ottawa, Trenton or HalifaxRemote: Yes (Must live in either Ottawa, Trenton or Halifax)Business Unit: Advanced TechnologiesDepartment: EngineeringJob Type: Full-timeCompany Overview: Calian’s Advanced Technologies division provides highly technical solutions and services across industries such as...


  • Canada, CA ORS Partners Full time

    SOFTWARE VERIFICATION ENGINEERUnited States (US) and Canada Based Only- Fully RemoteContract: 6+ monthWe are looking for talented and enthusiastic Software Verification Engineers to join our team.In this role, you will be responsible for designing and developing test case software and documentation for safety-critical embedded applications in the aviation...

  • GCP cloud Architect

    7 days ago


    Canada, CA HCLTech Full time

    Excellent knowledge on Google Cloud Run, Cloud Function, Cloud Pub Sub & Cloud Storage.· Excellent knowledge on Cloud Logging, Cloud Monitoring, Profiler, Swagger & API Gateway.· Excellent knowledge on Google App Engine, Big Query & Kubernetes Engine. · Proficiency & Deep Learning in Implementing Cloud Technologies.· Experience in Developing Innovative...


  • Canada, CA ORS Partners Full time

    Graphics Driver Software Engineer (Vulkan/OpenGL)Waterloo, Ontario (Remote)Experience with DO-178 is required.We are revolutionizing the aviation, automotive, and autonomous spaces with our safety-critical innovations, inspiring cutting-edge technological advances in functionally safe ecosystem frameworks encompassing graphics, computing, and autonomous...


  • Canada, CA Hexagon Agility Full time

    About Hexagon Agility Hexagon Agility designs and manufactures the only alternative transportation solution with net-negative carbon emissions. Using cutting-edge technology to design high-pressure carbon fiber cylinders and fuel systems, Hexagon Agility is able to provide safe and cost-effective solutions to customers across the globe. Saving over 1 million...


  • Canada, CA Zobility Full time

    Job Description:The Exhaust Systems Design Release Engineer will be responsible to design, develop and release Exhaust systems to support one or more vehicle lines for all powertrain combinations and brand differentiation requirements.The Engineer will meet system and component functional objectives for flow characteristics, durability, NVH, and back...

  • Engine shop mechanic

    4 weeks ago


    Canada, CA StandardAero Full time

    This position is considered to be the core business activity within the company and contains a number of different tasks.A fully trained Mechanic is able to complete to a certain degree, tasks related to the cleaning, assembly, disassembly, inspection, balancing, airflow and test of a gas turbine engine in accordance with the manufacturer specification and...


  • Canada, CA Aquatech Dewatering Company Inc. Full time

    Aquatech stands at the forefront of the industry, delivering unparalleled engineering services that underpin our comprehensive fluid management solutions. From dewatering to bypass and fluid transfer pumping, as well as cutting-edge water treatment services, our engineering team is the backbone supporting all facets of our operations. With expertise in...

  • Product Manager

    1 day ago


    Canada, CA Viva Tech Solutions Full time

    Bachelor’s or Master’s degree in a related field (Computer Science, Engineering, Data Science, Business, or equivalent experience)5+ years of experience in product management, ideally within a FinTech or tech environment, with proven expertise in managing complex data and compute products.Deep familiarity with Databricks and its applications in...