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Manager | Clinical Operations

2 months ago


Kelowna Regional District of Central Okanagan, CA Interior Health Authority Full time
Who are we looking for?

Interior Health is hiring a Manager, Clinical Operations - Outpatient Renal based at Kelowna General Hospital. This Manager will oversee Central and North Okanagan Renal Program Services (hemodialysis and transplant services).

This role supports one in-centre unit and two community dialysis units that provide outpatient services, allowing for a great work-life balance. This program has a supportive leadership team that provides a collaborative approach to operations, strategic planning, and day-to-day patient-centered care. This program is also heavily supported by the provincial BC Renal and BC Transplant teams who provide many opportunities for training, conferences, and education.

Knowledge of renal or transplant services would be considered an asset.

What We Offer
  • Employee & Family Assistance Program
  • Employer paid training/education opportunities
  • Employer paid vacation
  • Medical Services Plan
  • Employer paid insurance premiums
  • Extended health & dental coverage
  • Municipal Pension Plan
  • Work-life balance
  • Relocation allowance may be offered.
Salary range for the position is $116,591 to $167,600. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

How will you make an impact?

The Manager, Clinical Operations is accountable for ensuring excellence in the provision of patient-centered care within a defined clinical area(s). The Manager, Clinical Operations provides leadership and direction for the operations, management, utilization, risk management, and quality improvement within the assigned clinical area(s), and applies management theory and concepts to leading, staffing, monitoring, evaluating, and data gathering including the development of relevant outcome measures pertinent to the clinical area(s). The Manager, Clinical Operations is accountable for: efficient, effective utilization of approved physical, financial, and human resources; guiding and coordinating activities of the clinical area(s) in accordance with professional standards; supporting the goals and strategic direction of Interior Health.

What will you work on?
  • Provides leadership for clinical practice by seeking out and identifying best practices in patient care, ensuring the appropriate structures, system processes, and culture are in place to facilitate ongoing development of a best practice model of care.
  • Evaluates effectiveness of care provided and seeks mechanisms to ensure that standards are met consistently. Responds to patient care issues and public concerns in a supportive and goal-oriented manner, facilitating communication to affect positive outcomes.
  • Facilitates and directs the development, implementation, and evaluation of unit-specific goals and objectives, standards, and policies, ensuring consistency with the established standards and objectives of the services within Interior Health.
  • Maintains fiscal accountability by collecting and monitoring necessary fiscal and utilization data and analyzes data appropriately. Ensures effective use of resources in the service area. Monitors the budget(s), identifies variances, and takes corrective action as required to maintain expenditures within the approved budget(s).
  • Participates in the development and implementation of the local quality improvement and risk management initiatives for patient care services in accordance with Interior Health standards and processes.
Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Together, we create great workplaces. Apply today

Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Aboriginal (First Nations, Métis, or Inuit). #J-18808-Ljbffr