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CRM Field Clinical Representative
4 weeks ago
Work mode: Field Based
Territory: United States
Additional Location(s): N/A
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
About the Role:
In the Cardiac Rhythm Management (CRM) division, we are dedicated to providing innovative solutions for irregular heart rhythms and heart failure and preventing sudden cardiac arrest. Our mission is to offer less-invasive care options for critical cardiac conditions, ultimately improving patient outcomes and quality of life.
Role Overview:
As a vital member of our team, you will play a pivotal role in promoting our commercially approved products through comprehensive clinical education and sales support initiatives. You will be responsible for covering a defined region, engaging with current and potential customers, and contributing to the achievement of sales targets and revenue growth within specific product segments.
Responsibilities:
- Clinical Support Excellence: Serve as the primary clinical resource for device implant coverage, troubleshooting, programming, and patient follow-up, ensuring optimal customer and patient outcomes.
- Educational Outreach: Conduct presentations and demonstrations to educate customers on the clinical benefits and proper usage of our products, utilizing various formats and platforms.
- Clinical Presence: Attend device implants in hospital labs and operating rooms, conducting patient follow-ups to ensure satisfaction and success with implanted products.
- Relationship Development: Foster strong relationships with hospital personnel, engaging in meaningful interactions and identifying key decision-makers to facilitate future sales opportunities.
- Problem Resolution: Address customer needs and complaints promptly and effectively, collaborating with cross-functional teams to develop innovative solutions.
- Inventory Management: Adhere to company and divisional guidelines for managing commercial inventory, ensuring availability and timely delivery of products.
- On-Call Commitment: Be prepared to fulfill on-call duties as required, demonstrating a commitment to patient safety and product quality 24/7.
Required Qualifications:
- 0-2 years of work experience, preferably with a bachelor’s degree in biomedical engineering, Science, Math, Business, or Nursing, or equivalent technical experience.
- Willingness to participate in rotational 24/7 on-call duties, including holidays and weekends.
Preferred Qualifications:
- Previous experience in an Electrophysiology (EP) Lab, device clinic, or Cardiac Catheterization (Cath) Lab.
- Background in medical device sales, sales support, clinical education, or clinical research.
- Self-starter mentality with the ability to work independently and efficiently while remaining accountable to team goals.
- Proficiency in communicating complex medical device software algorithms and therapies to diverse audiences.
- Excellent communication skills, with the ability to engage effectively with medical professionals and patients.
- Demonstrated ability to thrive in a dynamic, fast-paced work environment as part of a highly motivated team.
Requisition ID: 588824
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