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Product Support Representative
3 months ago
Job Category: Operations
Requisition Number: PRODU002497
Posted: August 7, 2024
Employment Type: Full-Time
Work Location: On-site
LocationsShowing 1 location:
HANSLR-Ottawa
2900 Old Sheffield Rd Unit #8
Ottawa, ON K1B1A4, CAN
About Hansler Industries
Hansler Industries is an established material handling equipment dealership with 60 years of excellence in Canada. With an entrepreneurial spirit and customer-focused approach, Hansler has achieved continuous growth year over year.
Hansler Industries is now an integral entity within the Venturis group of companies, an integrated and expanding network of businesses, including over 60+ branches and 1400+ employees across North America. Venturis strategically invests in visionary and values-driven organizations, with expertise in the material handling equipment industry.
With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work.
The OpportunityHansler Industries is looking for a highly motivated Outside Product Support Representative to join our team in Ottawa, Ontario. As the Outside Product Support Representative, you will drive new sources of revenue for the Dock and Door department, including selling service agreements and managing customer relationships.
- Drive retail service and parts revenue within defined territory
- Manage customer accounts and maintain customer satisfaction
- Build and maintain relationships with key customers, including managing ongoing communication
- Meet established targets and key performance indicators
- Produce leads and opportunities for other Hansler Industries business units
- Track leads and opportunities, and maintain accurate records in the CRM system
- Post-secondary education in sales, business management, or a related discipline, and/or previous experience in a similar role
- Proven aptitude for and interest in sales
- Knowledge of the heavy equipment industry a strong asset
- Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook
- Energetic, motivated, and proactive
- Excellent communication skills, organizational skills, and interpersonal skills
- Professional and confident on the phone
Hansler Industries is proud to offer competitive compensation and flexible benefits coverage for all eligible employees, including an employer matching RRSP plan:
- Company paid medical health care plan for you and your dependents
- Extended health plan – 100% employer paid
- Dental plan, vision plan, and prescription drug coverage
- Annual health care spending account
- Life insurance, disability insurance, and travel insurance – 100% employer paid
- Sick leave plan – 100% employer paid
- Employee assistance programs
- RRSP matching
- Wellness days
The base pay range for this role is: $40,000 per year, estimated OTE $75,000 per year.
This is an onsite role based in Ottawa, Ontario.
Hansler Industries & Venturis would like to thank all applicants for their interest; however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.
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