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Analyste principal bilingue, Relations clients

3 months ago


Ottawa Ontario HB, Montréal, Canada Société canadienne d'hypothèques et de logement... Full time
ID de la demande d'emploi : 10465

Type d'emploi : Temporaire à plein temps

Type de poste : Hybride

Emplacement du bureau : Toronto (ON); Ottawa (ON)

Exigences relatives aux déplacements : Déplacements non exigés

Désignation linguistique : Bilingue

Niveaux de compétence linguistique (Lire/écrire/parler) : CBC

Rémunération: Notre échelle salariale se situe entre 70354.2 $ et 87942.74 $ en fonction des qualifications et de l'expérience.

À propos de la SCHL
Le travail que vous accomplissez et le travail que nous réalisons ensemble comptent. Nous travaillons jour après jour pour atteindre un but commun : contribuer au bon fonctionnement du système de logement.

À la SCHL, nous sommes responsables de nos résultats et nous soutenons les réalisations de nos collègues. Nous misons sur la collaboration, en établissant des liens dans l'ensemble de la SCHL et en faisant intervenir les bonnes personnes pour effectuer le travail. Nous accordons de l'importance à la flexibilité, en vous permettant de choisir où, quand et comment vous travaillez selon les besoins de l'organisation et votre rôle. Notre style de leadership repose sur la confiance, c'est-à-dire que nos gestionnaires adoptent une approche adaptée aux besoins de leur équipe.

Joignez-vous à nous pour faire partie d'une équipe déterminée à réellement changer les choses et participer à une mission importante.

Ce que nous offrons
Nous avons la raison d'être, les personnes et les avantages dont vous avez besoin pour vous bâtir une carrière épanouissante. Voici les avantages en tant qu'employé temporaire :

  1. 3 semaines de vacances accumulées;
  2. une prime de rendement individuelle annuelle;
  3. un régime d'assurance collective favorisant votre bien-être dès le premier jour;
  4. du soutien pour votre croissance personnelle et professionnelle grâce à de la formation, du mentorat et plus encore;
  5. une culture et un environnement de travail inclusifs;
  6. un modèle de travail hybride qui vous offre la souplesse de choisir à quel moment vous allez au bureau afin de maximiser votre productivité, pour un minimum de 4 fois par mois.

A propos du rôle
Joignez-vous à l'équipe Relations clients - Immeubles collectifs dans le poste d'analyste principal bilingue, Relations clients. Dans ce rôle, vous agirez comme gestionnaire de compte débutant, vous établirez et maintiendrez de solides relations d'affaires avec les clients internes et externes tout en repérant des occasions de renforcer les partenariats avec la SCHL. Vous travaillerez avec les clients et formulerez des recommandations sur la façon d'améliorer les processus afin de nous aider à rendre le logement abordable pour tout le monde au Canada.

Veuillez noter qu'il s'agit d'un poste temporaire qui prendra fin en décembre 2025.

Ce que vous ferez :
  1. Établir et entretenir des relations d'affaires avec des fournisseurs de logements locatifs actifs dans tout le continuum du logement, des maisons d'hébergement aux logements du marché;
  2. Guider les clients nouveaux ou existants à travers la gamme de programmes de la SCHL, ce qui comprend la gestion des attentes des clients. Pour ce faire, vous devrez fournir de l'information sur les programmes, répondre rapidement aux demandes de renseignements des clients et contribuer à la présentation des demandes de financement;
  3. Établir et entretenir de solides relations internes.
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