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Business System Analyst

1 month ago

Toronto Ontario, Ontario, Canada Finance Professionals Inc. Full time

Position: Salesforce Business Analyst

Duration : 3-4 months

Type: Hybrid


Typical Day in Role

• Participate in the planning/analysis of business requirements for system changes and enhancement

• Ensure availability of the Salesforce platform and resolve application issues

• Collaborate to identify business needs and translate them into technical solutions

• Gather and refine specifications and requirements based on technical needs.

• Directing day-to-day activities in a manner consistent with our risk culture and the relevant risk appetite statement and limits and communicate it throughout the team.

• Create an environment in which your team pursues effective and efficient operations of their respective areas while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to risk and compliance.

• Creating software for Scotiabank Commercial Customers and Scotiabank Employee’s


Candidate Requirements/Must Have Skills:

• 5 + years’ Salesforce Business Systems Analyst

• Knowledge of Salesforce platforms and their functionalities (Financial Services Cloud, Service Cloud, Sales Cloud, etc.)2 + years’ working knowledge of Salesforce tools to execute and manage workflow processes at various stages of the SDLC cycle (e.g. Salesforce DX)

• Extensive experience in gathering requirements for Salesforce features and functionality, including integration related work with Salesforce systems


Nice-To-Have Skills:

• Current with Salesforce technologies and best practices

• Accredited Salesforce Administrator (Administrator or Advanced Administrator)


Soft Skills

• Excellent written, presentation, and verbal communication skills to be able to work well with technical peers and business stakeholders at different levels within the organization

• Excellent interpersonal skills to be able to collaborate and work closely with external vendors

• Ability to analyze complex situations and problems and do the necessary research using multiple sources of information to arrive at innovative solutions

• Ability to work as part of a team, as well as work independently or with minimal direction

• Good time management and organizational skills to effectively manage high-scale project