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Night Receptionist
3 months ago
Join us at Accor, where life pulses with passion
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues, and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist.
Are you a night person with a passion for hospitality? Do you put your heart in everything you do? Then come and join us at the Ibis Edinburgh Centre Royal Mile.
We are looking for an energetic night receptionist to join our dynamic team of talents.
£12.70 per hour
If you will be part of our team you will gain the opportunity to enjoy our benefits such as:
- Free meals on duty and uniforms provided
- Bonus break: 2 complimentary stays in our hotels in the UK
- Accor F&B Discount at any Accor Hotel Worldwide
- Accor Friends and Family Rates
- Accor Development Program
In this position, you will be responsible for the hotel once the daytime staff is off duty. You will also be providing a warm and personal welcome for all the guests arriving at night, contributing to guest satisfaction and providing the highest standard of service in line with norms and procedures.
Another of the duties includes:
- Helping the department meet its targets, increase hotel revenue through your sales efforts
- Adopting appropriate ibis service-oriented behaviours and attitudes, focusing on the brand's values: Modernity, Simplicity, Well-being
- Anticipating guests' needs and taking them into consideration, handling any guest complaints and/or remarks
- Promoting the company’s ALL loyalty programme
Must be eligible to work in the United Kingdom.
Are you up for the challenge? Then apply and get more information about the position. We look forward to hearing from you
QualificationsYour experience and skills include:
Service focused personality is essential.