Apex Systems is a global IT services provider and our staffing practice has multiple openings for ECommerce Brand Advocate Analysts.

Title: ECommerce Brand Advocate Analyst

Rates: $33/hr – $36/hr (dependent on experience)

Hours: Monday – Friday 9am – 5pm

Location: North York – Hybrid (Once a month)

Duration: 6 – 12 month contract to hire (dependent on experience)

Position Overview:

The Brand Advocate Program allows our clients largest supplier partners to invest in having an assigned Analyst who works with that vendor to optimize their eCommerce and interconnected experience.

As a Brand Advocate (BA) Analyst, you will work with several vendor partners and numerous internal cross-functional teams to develop and implement a data-driven content strategy. The BA Analyst role has 3 key elements:

Account Manager

• As the dedicated point of contact for your assigned vendors, you will be responsible for building strong relationships and driving strategic decisions.
• You will work with your vendor(s) and internal teams to prioritize ecommerce projects including new product onboarding, content enrichment, deep-dive analysis and others.

Analyst

• You will leverage your eCommerce expertise and aptitude for data analytics to create dashboards and run reports to help your vendor(s) to make strategic data-driven decisions about their business.
• The key here is using the data to tell a clear and concise story to the vendor and to provide actionable insights.

Account Coordinator

• As part of account management, you will create tickets, follow-up on project status with internal teams and occasionally help to populate forms for back-end data quality.

Competencies:

• Action Oriented
• Drives Results
• Communicates Effectively
• Plans and Aligns
• Collaborates

Qualifications:

• University/College degree in a related area of study, or equivalent experience
• 3-5 years related experience required
• Experience with Looker, Tableau, Adobe Analytics is an asset
• Advanced capability in MS PowerPoint, Excel, Word, Outlook is an asset
• Aptitude for Data Analytics & eCommerce Expertise
• Clear, Concise and Persuasive Communication
• Strong professional written and verbal communication skills including the ability to communicate effectively via charts and graphs.
• Confident presenting to larger groups (20+ attendees) including senior-level executives.
• Engaging storyteller with ability to navigate difficult conversations.
• Effectively prioritize projects with a high volume of competing requests.
• Ability to work independently in ambiguous situations without a clear roadmap.

Travel Requirements:

• Travel to Toronto Store location multiple times per month
• Occasional visits to the GTA client stores