Customer Service Representative

1 month ago


Ontario Canada, Canada LBM - LibelluleMonde Full time

Company Description

LibelluleMonde is well-established in Quebec and Canada with customers like Air Canada, Air Transat, Jazz, Sunwing, Bombardier, and Bell Helicopter. We supply high quality certified products in more than 10 countries and works with international clients such as AAR Corporation, Air Philippines Corporation, Premier Aviation Overhaul and Learjet.


Role Description

This is a full-time on-site role for a Customer Service Representative at LBM - LibelluleMonde located in Quebec, Canada. As a Customer Service Representative, you will be responsible for providing exceptional customer support and ensuring customer satisfaction. Your day-to-day tasks will include assisting customers with inquiries, resolving complaints, processing orders, and maintaining accurate customer records.


Qualifications

  • Customer Service Representatives, Customer Support, and Customer Service skills
  • Experience in providing excellent customer experience
  • Ability to effectively handle customer inquiries and resolve complaints
  • Strong problem-solving and communication skills
  • Attention to detail and ability to maintain accurate customer records
  • Excellent time management and organizational skills
  • Proficiency in relevant computer applications and software
  • Fluency in English
  • Previous experience in a similar role is preferred


Benefit

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid sick time
  • Vision insurance


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