Project Leader, Clinical Operations

We are seeking a dynamic and results driven Project Leader, Clinical Operations to join our Site Operations team at Royal Columbian Hospital in New Westminister, B.C. Are you a dedicated professional with a proven track record in health care project management? If so, apply now to join this fantastic team

Royal Columbian Hospital

Royal Columbian Hospital is conveniently located adjacent to the Sapperton SkyTrain station on the Expo Line1. This makes it easily accessible by public transit for both patients and staff.

Join us on an exciting project and make history. The Royal Columbian Hospital Redevelopment Project (RCHRP) is a multi-year, multi-phase project to increase the hospital's capacity, beds and services. Read more here RCHRP Phase two

RCH first opened in 1862, is a vital referral centre and regional centre of excellence for trauma, critical care, cardiac care, maternity, neonatal intensive care and neurosurgery. When the full redevelopment is complete, the people of British Columbia will have increased access to cardiac, trauma, mental health, maternity and NICU services and beds.

New Westminster

New Westminster is known for its stunning waterfront views along the Fraser River, located on the north side of the Fraser River bordering several municipalities in each direction (Burnaby, Coquitlam, Surrey, and Delta), making it the centre of the Greater Vancouver region.

Experience the exceptional benefits of working with us including:

• Comprehensive, 100% Employer-Paid Benefits: Enjoy peace of mind with full coverage.
• Generous Vacation Time: eligible employees can earn up to four weeks of vacation to recharge and relax.
• Benefit Portability: Seamlessly transfer your benefits from another HEABC employer.
• Immediate Pension Enrollment: Secure your future with a defined municipal pension plan from day one.
• Maternity Top-Up: Receive an 87% top-up during maternity leave.
• TransLink Pass Subsidy: Save on commuting costs with a 50% subsidy on TransLink passes
• Additional employee discounts and perks available

*Eligibility based on employment status

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Project Planning Leader leads, plans, coordinates and implements assigned projects related to the preparation and movement of a specialized clinical program area(s); works with clinical and facilities planning teams, including other project leaders and stakeholders, to develop transition, integration and implementation strategies that will achieve optimal outcomes.

1. Provides coordination and project management within a change management and clinical service context and functions as a strategic resource for the management team to ensure that an optimal structure, design and implementation of the change(s) is/are in place to achieve desired outcomes and benefits; coordinates and aligns program and service delivery activities among the assigned clinical areas to avoid duplication.
2. Coordinates the functional programming and design phase of project development by assessing and identifying clinical and user needs in consultation with the program managers and clinical experts; coordinates the review of clinical needs, products and systems ensuring that there are detailed specifications of products/systems/structure; supports clinical decision making and problem resolution to assist in the design and transformation of existing programs.
3. Leads, plans, develops, implements and/or evaluates new or redesigned clinical services/programs to support care improvement priorities while ensuring alignment with operational requirements and provincial mandates; incorporates current evidence-based clinical practice with change and/or project management methodologies in the new or redesign of existing clinical programs to transform service delivery, culture and system structure.
4. Establishes project charter, plan and objectives to outline operational improvement timelines and deliverables; executes project methodologies to ensure completion and coordination of assigned initiatives; facilitates consensus with stakeholders as required and manages project resources including preparing and monitoring project budgets and expenditures; identifies, negotiates and/or resolves issues encountered to ensure the new or redesigned clinical programs are ready for implementation.
5. Develops and/or recommends tools and mechanisms to measure, monitor and evaluate the progress and identify the outcomes of the clinical initiatives to improve care, service delivery and utilization; provides support to those with operational accountability in the design and/or redesign of processes, systems and tools to collect information to aid in decision making, planning and continuous improvement; monitors outcomes and produces regular reports on the status of various clinical initiatives for review and follow up.
6. Provides leadership to assigned project teams by identifying, establishing and managing the appropriate team structure, complement and membership required for assigned initiative such as project sponsorship, champion, steering committee and implementation team utilizing current FH staff and external resources; manages project deadlines and tasks and provides support to clinical leadership by identifying opportunities for improvement in organizational effectiveness.
7. Promotes the transfer of knowledge derived from organizational and provincial collaborations into clinical improvement activities and supports the spread of improvement efforts.
8. Links and networks with other health authorities, the Ministry of Health and professional associations to keep abreast of relevant changes and innovations.

Bachelor’s degree in Nursing, Allied Health Science and/or other relevant clinical discipline. Seven (7) years’ recent related clinical experience in a health care environment relevant to the designated initiative including five (5) years' experience responsible for managing and leading program development and/or quality improvement initiatives/projects and two (2) years’ experience in a supervisory role in a large complex organization, or an equivalent combination of education, training and experience. Preferred candidates have recent experience in a clinical operation leadership role within a clinical area or program.

Valid BC Driver’s License and access to a personal vehicle for business-related purposes.

COMPETENCIES:
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Working knowledge of change and project management principles, methods and tools coupled with a strong understanding of the healthcare system.
• Knowledge of other health care disciplines and their role within the health care continuum.
• Ability to motivate and persuade leaders, physicians and staff at all levels to embrace and take action on change management initiatives.
• Demonstrated critical thinking and analytical skills including statistical analysis and evaluation methodology.
• Demonstrated leadership and project management skills.
• Ability to organize workload and priorities to ensure deadlines are met.
• Ability to develop and nurture an environment where quality improvement principles are embraced and utilized on a continuous basis.
• Demonstrated understanding and commitment to client focused care.
• Ability to operate related equipment included applicable software applications.
• Physical ability to perform the duties of the position.

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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