Department Manager Customer Service/Frontend Operations

2 weeks ago

Stittsville Ontario KA, Ottawa region, Canada RONA+ Full time
Department Manager Customer Service/Frontend Operations

Language
  • English
  • Français (CA)
Apply Now

By joining the RONA family, you’ll enjoy many benefits, such as:

  • An inclusive and safe working environment
  • Promotion of work-life balance
  • Exclusive employee discounts
  • Benefits: insurance (certain conditions apply), annual salary review, etc.
  • Opportunities for advancement within the company
  • An employer that’s involved in the community
  • Teamwork and ongoing training
  • A comprehensive training program for all new hires
  • A student incentive program
  • And much more

At RONA, over 22,000 employees let their passion blossom every day. Our teams from the RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners across Canada are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

You’ve got the talent? We’ve got the tools Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So if you’re looking to do what you love, we could be a perfect match.


Your role

  • Balance out cash registers & safe deposit box, prepare deposits;
  • Provides cash and change to cashiers;
  • Schedules employees, dispatch tasks to be carried out and supervise the work of personnel under their responsibility.
  • Manage merchandise returns, exchanges, refunds and price warranties;
  • Ensure the smooth operation of the vault;
  • Ensure that the front end and service employees respect policies and procedures regarding loss prevention, breakage of goods and health and safety;

In addition, the Customer Experience Manager is expected to carry out Human Resources Management tasks:

  • Recruit department employees;
  • Guide, encourage and motivate their employees;
  • Train and evaluate employees;

Also, the following administrative tasks are under his/her responsibility:

  • Provide various daily reports;
  • Keep various statistics up to date in order to assess the department’s performance and productivity;
  • Comply with policies and procedures regarding loss prevention, breakage of goods and health and safety;
  • Perform other duties as requested by the supervisor.

The qualifications we are looking for:

Do you have a passion for leading and developing a team? Are you driven to increase sales and service? You have what it takes to be part of our team

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

Apply Now

  • Frontend Developer Intermediate( Must Speak Spanish

    6 days ago

    Ottawa, Ontario, Ottawa region, Canada Adecco Full time

    Adecco is recruiting for a Frontend Developer Intermediate , fluent in Spanish & English for a 12-month contract opportunity for our client based in Mexico City, this role is fully remote. The successful candidate must be an independent consultant (incorporated).Must be eligible to work in Canada. Must be based out of Canada.Must be willing to pass a...

  • Frontend Developer Intermediate( Must Speak Spanish

    3 weeks ago

    Ottawa, Ontario, Ottawa region, Canada Adecco Full time

    Adecco is recruiting for a Frontend Developer Intermediate, fluent in Spanish & English for a 12-month contract opportunity for our client based in Mexico City, this role is fully remote. The successful candidate must be an independent consultant (incorporated).The Frontend Developer Intermediate will have the following responsibilities:Understand the work...

  • Frontend Developer Intermediate( Must Speak Spanish

    2 weeks ago

    Ottawa, Ontario, Ottawa region, Canada Adecco Full time

    Adecco is recruiting for a Frontend Developer Intermediate, fluent in Spanish & English for a 12-month contract opportunity for our client based in Mexico City, this role is fully remote. The successful candidate must be an independent consultant (incorporated).The Frontend Developer Intermediate will have the following responsibilities:Understand the work...

  • Mortgage Development Manager

    4 weeks ago

    Stittsville, Ontario, K0A, Ottawa region, Canada National Bank Full time

    A career at National Bank means having a direct impact on clients. As a Mortgage Development Manager, you’ll help Personal Banking clients with an important life project: buying a home. You’ll interact with both internal National Bank partners and external partners in the real estate industry to develop your client base and identify residential financing...

  • Cut shop Operator

    2 weeks ago

    Nepean, Ontario, K0A, Ottawa region, Canada RONA Full time

    Cut shop Operator Language English Français (CA) Apply Now By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within...

  • Manager, Laboratory Operations

    3 weeks ago

    Ottawa, Ontario, Ottawa region, Canada Dynacare Full time

    Job Posting: Manager, Laboratory OperationsWhere YOU work, makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an...

  • Manager, Laboratory Operations

    2 weeks ago

    Ottawa, Ontario, Ottawa region, Canada Dynacare Full time

    Job Posting: Manager, Laboratory OperationsWhere YOU work, makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an...

  • Pharmacy Manager

    3 weeks ago

    Almonte, Ontario, K0A, Ottawa region, Canada Neighbourly Pharmacy Full time

    Neighbourly Pharmacy is looking for a Pharmacy Manager to join our team at Remedy's Rx in Embrun, Ontario . We provide full pharmacy team support, progressive pharmacy practice, and friendly staff. This is a fantastic opportunity for the right applicant! Who We Are: Neighbourly Pharmacy is Canada's largest and fastest growing network of community...

  • Pharmacy Manager

    2 weeks ago

    Almonte, Ontario, K0A, Ottawa region, Canada Neighbourly Pharmacy Full time

    Neighbourly Pharmacy is looking for a Pharmacy Manager to join our team at Remedy's Rx in Embrun, Ontario . We provide full pharmacy team support, progressive pharmacy practice, and friendly staff. This is a fantastic opportunity for the right applicant! Who We Are: Neighbourly Pharmacy is Canada's largest and fastest growing network of community...

  • Department Manager

    3 weeks ago

    Ottawa, Ontario, K1K, Ottawa, Canada Toys R Us Canada Full time

    At Toys R Us Canada, our focus on FUN and PLAY is at the heart of everything we do. We are proud to be Canadian owned and operated by Putman Investments. Here is an exciting opportunity to join R team. Manager (Toy, Baby, Operations) The Manager is responsible for leading the team to create a positive, seamless experience for our customers and ensure Toys R...

  • Store Manager

    4 weeks ago

    Kanata, Ontario, K0A, Ottawa region, Canada Stokes Inc. - Head Office Full time

    You are the missing ingredient! Join the Stokes Family, a proudly Canadian retailer with over 100 stores across the country. We offer competitive advantages and a great working environment! We are looking to fill the following position: Position: Store Manager Immediate Reports: Assistant Store Manager and Sales Associates Responsibilities: Achieve...

  • Senior Manager Customer Operations

    4 weeks ago

    Vaughan, Ontario, York region, Canada MAV Beauty Brands Full time

    MAV Beauty, holding company for Marc Anthony True Professional, Cake Beauty, Renpure, and The Mane Choice is seeking an experienced and dynamic Senior Manager Customer Operations to lead and optimize our customer operations department. The Senior Manager Customer Operations will play a pivotal role ensuring seamless interactions between our company and our...

  • Senior Manager Customer Operations

    2 weeks ago

    Vaughan, Ontario, York region, Canada MAV Beauty Brands Full time

    MAV Beauty, holding company for Marc Anthony True Professional, Cake Beauty, Renpure, and The Mane Choice is seeking an experienced and dynamic Senior Manager Customer Operations to lead and optimize our customer operations department. The Senior Manager Customer Operations will play a pivotal role ensuring seamless interactions between our company and our...

  • Driver/Loader

    2 weeks ago

    Nepean, Ontario, K0A, Ottawa region, Canada RONA Full time

    Driver/Loader Language English Français (CA) Apply Now By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the...

  • Director of Operations

    2 weeks ago

    Ottawa, Ontario, Ottawa region, Canada PSG leadership Inc. Full time

    Our client operates a portfolio of businesses that participate in and serve Canada’s energy and infrastructure marketplace. Their strong performance and continued success are a direct reflection of the ambitious, committed, and talented professionals they hire across Canada who make a positive impact to their clients and communities.They have retained our...

  • Customer Success Manager

    1 month ago

    Ottawa, Ontario, Ottawa region, Canada D&A Business Management Solutions Full time

    Company DescriptionD&A Business Management Solutions is a Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium businesses. With over 400 client companies across Canada, D&A is the top provider of Sage and Acumatica in Canada. The company focuses on Mid-market...

  • Bilingual Customer Service Representative

    3 weeks ago

    Ottawa, Ontario, Ottawa region, Canada Altis Recruitment Full time

    Our private sector client is actively recruiting for MULTIPLE Bilingual (French & English) candidates for various positions. If you are interested in ANY of the below, please apply and we will gladly connect based on your relevant experience and interest.ALL POSITIONS REQUIRE THE ABILITY TO QUALIFY FOR GOVERNMENT RELIABILITY CLEARANCE WHICH MEANS YOU MUST...

  • Bakery Manager

    3 weeks ago

    Greely, Ontario, K4P, Ottawa region, Canada Foodland Full time

    Requisition ID: 181670 Career Group: Store Management Job Category: Retail - Bakery Travel Requirements: 0 - 10% Job Type: Full-Time Country: Canada (CA) Province: Ontario City: Greely Location: 9372 Greely Foodland Postal Code: K4P 1N3Our family of 131,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping...

  • Family Outreach Worker

    4 weeks ago

    Rockland, Ontario, K0A, Ottawa region, Canada Prescott-Russell Full time

    Be part of a dynamic team!Based on the vision and mission of the Department of Social Services (DSS), the Family Support Worker will offer support to children and families attending the Early On centers in Prescott and Russell.The incumbent is responsible for welcoming and accompanying diverse families who are experiencing personal, social, financial or...

  • Operations Manager, Student Transportation Ottawa

    4 weeks ago

    Ottawa, Ontario, Ottawa region, Canada Transdev Ontario Manitoba Full time

    Voyago is hiring a dynamic and highly effective Operations Manager for our Student Transportation division in Ottawa, Ontario.Your Role:Reporting directly to the General Manager, the Operations Manager is responsible for the daily operations of the Student Transportation Division. This role will manage and oversee compliance of the Key Performance Indicators...