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Director, Distribution and Logistics

3 months ago

Cambridge Ontario KB, Papineau, Canada Glen Dimplex Americas Full time
About Us

Focused on leading the transition to a sustainable future, Glen Dimplex Americas is enhancing the moments that matter in life with a commitment to delivering the best design and efficiency in the areas of temperature control and comfort creation. With operation throughout North America, the success of the Glen Dimplex Americas organization is a testament to the strength of our people and investment in innovation and technology.

Our portfolio of industry-recognized brands includes Dimplex, Cadet, and Faber. Together these brands provide complete product offerings in the residential and commercial comfort categories, ranging from electric heaters to fireplaces and controls.

Glen Dimplex Americas is a division of the Glen Dimplex Group - the world's largest manufacturer of electrical heating, which holds significant global market positions in domestic appliances, heating, cooling, ventilation, and renewable energy solutions. Headquartered in Dublin, Ireland, the Glen Dimplex Group privately owns over 40 brands with operations in 80 countries.

The Opportunity

Reporting to the Chief Operating Officer, the Director, Distribution and Logistics is a key member of the Leadership Team accountable for ensuring that Glen Dimplex Americas (GDAM) transportation, logistics, and warehousing functions consistently meet business needs and customer expectations.

In This Role You Will
  • Maintain relationships with and oversight of transportation partners through regular communications and formal performance reviews.
  • Track active inbound and outbound shipments, negotiate rates, and manage quotes.
  • Demonstrate awareness and control of transportation operations through appropriate measures including on-time delivery, lead times, cost performance, mode mix, and utilization across all freight modes (TL, LTL, parcel, air/sea/rail/land).
  • Understand and monitor the internal systems settings that manage and influence freight processes (such as routing guides and outbound transport times).
  • Manage overall cost performance across all transportation modes through the optimization of routes, mode mix, and continual process improvement.
  • Monitor market rates and trends in the global transportation environment to identify and communicate the risks and opportunities these factors present to GDAM operations.
  • Develop and manage RFQs as required to support benchmarking and contract renewals.
  • Ensure compliance with all applicable customs and regulatory requirements, international trade directives, tariffs, and guidelines.
  • Proactively communicate with internal stakeholders to address issues, promote seamless business operations, and meet customer expectations.

Specifically, You Will
  • Maintain relationships with and oversight of 3PL distribution partners through regular communications and performance reviews to ensure that 3PL managed sites are consistently meeting contractual obligations and the needs of the business.
  • Maintain oversight of corporate distribution centers through regular communications and performance reviews to ensure that GDAM distribution operations are consistently meeting the needs of the business.
  • Lead the safe and effective operation of distribution sites.
  • Drive best practices, continuous improvement, and operational consistency across all locations to deliver reliable service at the lowest possible cost.
  • Understand and monitor the internal systems settings that manage and influence distribution processes (such as goods receipt and pick/pack/ship buffers, storage types, picking strategies, UOM, item dimensions, warehouse configuration, put-away strategies, and slotting parameters).
  • Manage reverse logistics.
  • Demonstrate awareness and control of distribution operations through appropriate metrics and measures including overall cost performance, labor efficiency, shipping and quality performance, inventory accuracy, SLA attainment, and space utilization.
  • Maintain the accuracy of all system warehousing transactions and ensure inventory integrity through robust cycle counting controls and annual inventories.
  • Ensure that facilities and equipment are properly maintained, secured, organized, and always in a tour-ready state.
  • Proactively communicate with internal stakeholders to address issues, promote seamless business operations, and meet customer expectations.

As a People Leader You Will
Shape a Sustainable Future
  • Must anticipate the future by sensing and acting upon emerging trends.
  • Must engage and inspire people around priorities. Energize teams to make our purpose real.
  • Own the Outcome and make growth happen. Execute for today and drive future growth.

Keep the Customer Central
  • Shape the customer needs. Understand and exceed customer needs.
  • Build close customer relationships. Establish relevant and trusted customer engagements.
  • Create distinctive value. Bring unique solutions to our customers.

Act with Agility
  • Embrace Change. See change as an opportunity rather than a challenge.
  • Show resilience. Display determination and support others to do the same.
  • Demonstrate curiosity. Seek new learnings and experiences.
  • Solve problems. Make sense of complexity to generate solutions.

Fuel Innovation
  • Seek out the possible. Collaborate as one to imagine and discover opportunities.
  • Lead Change. Shape a culture to drive disruptive change.
  • Keep it Simple. Drive out complexity wherever possible.

Champion People Development
  • Start with yourself. Be humble and self-aware.
  • Develop capability. Foster a culture of development.
  • Grow Future leaders. Nurture the next generation.

What You Need
  • Degree or diploma in Logistics, Supply Chain Management, Business, or a related field.
  • 5+ years of transportation and logistics experience.
  • At least 5 years of experience leading, coaching, and managing large, multi-site teams.
  • Excellent communication, organizational, and interpersonal skills.
  • A history of partnering with internal stakeholders in an open and collaborative manner.
  • Experience managing and holding external partners accountable to contractual and performance commitments.
  • Strong coaching and leadership skills with the ability to motivate teams and drive an operational culture that reflects a sense of urgency.
  • A willingness to get into the details to seek out issues and opportunities.
  • Proven record of accomplishment in driving transportation and distribution performance improvements and cost savings.
  • SAP experience would be considered an asset.

What We Offer
Core Total Rewards
  • Fully funded Group Benefits (medical, dental, vision, life insurance, dependent life, AD&D, short-term disability, & long-term disability).
  • Group RRSP with 100% Employer Match up to 4%.
  • Portable Benefits, Consult +, and Telus Pharmacy Group.
  • 3 Weeks Vacation Immediately.
  • Employee Assistance Program.
  • Workplace Wellness Program.
  • Support of professional memberships/certifications.

Additional Rewards
  • Educational Reimbursement Program.
  • Smart casual dress atmosphere.
  • Summer Fridays.
  • Employee Service & Recognition Awards.
  • Referral Bonus Program.
  • A unique opportunity to be a key player in a growing global organization.
  • An innovative fast-paced culture focused on people.

Our Values
We Think Customer – we aim to put our customers at the center of everything we do, taking time to understand their needs; creating solutions that meet and exceed their expectations, enhancing everyday moments.
We Care About People – we recognize the power of a community with a common purpose; empathizing with others’ point of view and acting with integrity to create a safe and healthy environment.
We Value Innovation – we are building a better future day by day; developing innovations that will create quality, consumer-centric, sustainable solutions.
We Keep it Simple – we make the complex simple by driving out inefficiencies; which enables us to be agile, responsive and to get the job done.
How To Apply
Our team members include people like you: enthusiastic, innovative, motivated and creative. If you are interested in joining our team or learning more about this opportunity, please apply now. Glen Dimplex Americas offers a competitive total rewards package, and we are continually striving to attract and retain the best talent available, building ongoing success for both our organization and our employees

Glen Dimplex Americas is committed to fair and accessible employment practices.

We thank all applicants for their interest in Glen Dimplex Americas, however, only those selected for an interview will be contacted.

Glen Dimplex Americas may use AI on different recruitment platforms to screen applications.

Apply Now. #J-18808-Ljbffr