Lab Patient Technician

4 weeks ago

North Bay Ontario MJ, York region, Canada LifeLabs Medical Laboratory Services Part time
Lab Patient Technician - Part-Time - North Bay, ON

LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us.

Consistently named one of Canada's Best Employers by Forbes, LifeLabs has also been recognized for having an award-winning Mental Health Program from Benefits Canada. The passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high-quality tests and results that they can trust. Agile, customer-centred, caring, and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of empowering a healthier you.

Do you want to help improve patients’ healthcare outcomes? Now you can. LifeLabs Medical Laboratory Services is a proud Canadian company with over 50 years’ experience. We provide laboratory testing services that help healthcare providers diagnose, treat, monitor, and prevent disease in patients. LifeLabs is currently looking for a Lab Patient Technician to join our team in North Bay, ON.

As a Lab Patient Technician you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important role in patient care and our business, and will let you see the difference that you make in patients’ lives. This is a part-time role working up to 20 hours per week suitable for an individual with a flexible schedule and includes the opportunity to pick up additional shifts at other LifeLabs locations.

Shifts will be scheduled Monday to Friday from 7 am to 5 pm. Full-time training 8-12 weeks.

In this role you will:

  1. Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
  2. Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
  3. Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
  4. Maintain client relationships, including responding to inquiries and following up on requests.
  5. Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
  6. Prepare specimens for transportation and testing.

The right person for this role will be focused on great customer/patient service and be able to relate to patients and clients even in stressful situations. Some key qualities include: empathy, flexibility, adaptability to change, and problem-solving skills.

Other requirements include:

  • Graduate of an approved Laboratory Assistant program or equivalent.
  • Good computer skills with a minimum typing speed of 40 wpm.
  • Ability to maintain the strictest standards of patient privacy and confidentiality.

We are looking for passionate individuals who share in the importance of our values: Caring, Customer Driven, Agile, and One Team and can live these values with us every day.

Ready to make a difference? Apply today.

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