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Head of Postal Policy Multilateral

3 months ago

City of Langley British Columbia, CA Royal Mail Full time

Job reference number 315944

Head of Postal Policy Multilateral - Hybrid with travel to Farringdon & HWDC in Langley
[[salaryMin]]
Car allowance
Healthcare
Annual bonus potential
Company pension scheme with highly competitive contribution rates
Generous annual leave offering of 27.5 days, plus bank holidays, increasing to 30 days after 10 years service

Permanent, Full time

National

We are looking for a dynamic individual that can lead Royal Mail’s relationships with all international multilateral organisations. This role will develop and execute the policies and approaches that will enable the efficient exchange of international mail, as well as policies that support Royal Mail’s move towards becoming a parcel centric business.

This is a fantastic opportunity to engage with and utilise various bodies across the landscape of international forums including: UPU, IPC, Regional Unions, such as PostEurop and other bodies. You will lead on the development of a relationship with external stakeholders such as HM Dept. of Trade and Business, OFCOM, HMRC etc and other external stakeholders.

This role will ensure Royal Mail’s policies are agreed with key stakeholders, building consensus, and driving change at institutional levels, to enable and support the commercial interests of Royal Mail Group through key platforms. This role also offers high financial impact as owner of the Terminal Due process, whilst also being an ambassadorial role for Royal Mail Group, representing the company on the global stage.

This is a Hybrid working role with a requirement to attend our Heathrow Worldwide Distribution Centre or Farringdon office, with flexibility required in line with business needs. Some international travel to Switzerland will also be required at least once or twice a month.

About the role

  • To identify and execute upon the key priorities for RMG relationships in the multilateral space (e.g. UPU, IPC).
  • Collaborate with the wide range of internal and external stakeholders to design, negotiate and implement Royal Mail policies for managing and developing multilateral bodies.
  • To own the multilateral Terminal Dues process for payment and receipt of funds across all members of multilateral postal relationships with RMG.

International Multilateral Organisations

  • Managing strategic discussions within the multilateral environment as well as all day to day postal and government relations.
  • Taking a leading role in managing all aspects of the relationship with multilateral organization and advocate on behalf of Royal Mail and its goals.
  • Fully understanding Royal Mail’s businesses, objectives, corporate structure and all and any opportunity for business growth for or potential business risks. Work proactively to seek any growth and mitigate any risks.
  • Manage the day-to-day interactions with multilateral bodies, being able to represent RMG effectively in all meetings including working groups and the international UPU congress.
  • Act as an ambassador for the RMG brand, ensuring the highest levels of professionalism and ethics are displayed at all times.

Terminal Dues

  • Own and manage the global remuneration policy (Terminal Dues) ensuring best outcomes for RMG from a cost and pricing perspective. This element has accountability for c.£1bn in costs.
About You

To truly excel in this role, it requires professional knowledge and practical experience of developing and executing multilateral agreements. You will also need to possess and be able to evidence, the skills and experience listed below:
  • Degree level or equivalent; influencing and negotiating skills, political awareness, and sound commercial judgement is essential for this role.
  • Demonstration of core values
  • Commercial judgement
  • Confident public speaker and communicator
  • Strategy and policy development
  • High level influencing and team working skills.
  • Professional knowledge and practical experience of customs procedures
  • Professional knowledge and practical experience of international mail business
  • Leadership Breadth
  • Take a holistic view of Royal Mail Group businesses.
  • Work with and take input from business unit directors and senior managers.
  • Represent Royal Mail Group at senior level with a wide range of external stakeholders on multilateral postal matters.
Extra Benefits
  • RMG Share Schemes - partnership and matching share offer
  • Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
  • Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills.
  • Supportive and generous company sick pay
  • Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
  • Lifestyle benefits - You can purchase a car, bike, home technology or mobile phone, or choose from a range of health benefits and insurance products. You make regular payments from your salary, and so could save on tax.
  • Financial support - information and services to help you manage debt and grow your financial knowledge, with debt consolidation & savings plans.
  • Your peace of mind with - Healthcare CashPlan, Dental Cover, Additional Life (life insurance) & Additional Life Partner, Hospital & Death Benefit Plans; Voluntary Critical illness & Voluntary Critical illness Partner.
  • Free & discounted RMG products - free keep safe & redirection, partner discounts.
  • Free stamps at Christmas.

Your career in safe hands

At Royal Mail we value our people and we want our people to be proud to work for our businesses.

We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. We are responsible for the largest B2B customer database in the UK and are one of the largest employers in the UK, providing one in every 194 jobs.

An operation of this size needs a strong support network, and the HR, Legal, Finance, IT, Risk & Governance, Customer Experience, Sales & Marketing departments are all integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.

Royal Mail is a forward thinking, innovative organisation, that is also committed to reducing emissions and improving air quality in our communities. This includes investing in technologies such as electric vehicles, drones, alternative fuel trucks and energy improvements to our estate.

For more information on Royal Mail Group and our values please click here.

Next Steps

The next stage of the selection process will be a face to face/virtual interview consisting of competency based and role specific questions.

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here.

Closing Date: . Please note, this advert may close early if the appropriate number of applications has been reached.

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