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Community and Culture Strategist

3 months ago

Old Toronto Ontario, CA pluscompany Full time

imagi(nation)

We’re bold, creative, pushing boundaries, sparking innovation and creating the extraordinary on the daily. Our entrepreneurial spirit and passion drives us to find new paths for some of the most recognized brands in the world. We act locally for global impact. We take risks. We empower. We go beyond.

To those who won’t settle for the expected—you’ve found your crew.

We’re on the lookout for someone unique. A person with drive, passion and energy to create something great. As a Community and Culture Strategist, you will:

Responsibilities:

  • Be the everyday voice and Community Manager of one of the biggest brands in Canada.
  • Act as a culture hunter - identify social media trends and help the brand jump into the conversation across TikTok, Meta and Pinterest.
  • Engage in fun, playful banter with our brand fans on marketing content.
  • Develop and present digital/social innovation/best practices both internally and externally: keeping abreast of trends, innovations, best practices, etc. in the digital space.
  • Analyze data from a wide range of 3rd party research sources to distill insights, identify new opportunities and inform digital strategies.
  • Clarify target audience behavior and how they interact and engage with digital marketing, including the analysis and presentation of performance metrics for brand initiatives.
  • Manage the creation of communications strategy deliverables including audience journeys, campaign ecosystems, engagement frameworks, moments strategies and tactical briefs.
  • Support the development of platform strategies and content plans/calendars.
  • Foster relationships with day-to-day clients, including presenting and selling through communications strategies.

What you bring to the table:

  • A genuine, honest and unapologetic love of social media.
  • A strange love for internet/meme culture and some humour and writing skills to participate in it.
  • A rich understanding of how and why people use different social platforms.
  • You believe that modern brands can be built on social and have the arguments to back it up.
  • You follow a broad range of interesting people, brands and voices on social and use this perspective to guide clients into behaving in culturally relevant, appropriate and differentiating ways.
  • You’re comfortable being an educator to your teammates (from accounts and strategy to creative) on social best practices.
  • You can write, communicate and present with confidence and you want to be an influential voice within your team and within the agency at-large.

What’s in it for you:

We value the ‘whole you’

  • An innovative and entrepreneurial work environment that promotes ingenuity and individuality - with the best of colleagues, and the best of clients.
  • Hybrid work models and flexible hours, plus a work from anywhere policy for short-term stays in other regions.
  • Generous Vacation starting at 3 weeks + 1 extra week over the holidays.
  • Agency summer days (exact policy differs per campus and agency).
  • Modern, open co-working spaces with coffee & snack bars, located in great city neighborhoods, close to shops and restaurants and easy access to public transport.
  • Dogs allowed, dedicated Play Room to support families and Private wellness room (in select offices).
  • Team social events - holiday parties, seasonal gatherings, weekly happy hours, inspiring speakers and more

We are obsessed with learning and being better humans

  • In-house learning & development sessions and annual career and growth conversations.
  • Access to internal network of opportunities across all agencies.
  • Focus on developing BIMPOC Talent via our BIMPOC Mentorship Program.
  • Internal EDI group(s), programs & initiatives across Plus Company and opportunities to be involved in employee resource group(s).

We invest in your health and wellness:

  • Flexible benefits to support your individual lifestyle and life stage – with access to a personal wellness spending account you can use for a wide range of wellness expenses, including gym membership fees, pet care, education expenses, and much more
  • Comprehensive mental health support including access to a virtual mental health therapy clinic providing you with personalized therapist guided iCBT programs and live therapy, access to health clinicians 24/7, and a holistic array of other health and wellness resources to support you and your family.
  • Dedicated play rooms for days you need to bring the kids and health and wellness rooms when you need a place to get grounded.
  • A responsible sick & personal absence days policy designed so you don't have to worry the moment a personal obligation or emergency arises.
  • Maternity leave top up program.

We’re humbled by the number of talented people who apply to work with us every day. And, we thank each and every one of you. Truly. We’ll reach out directly to those we’d like to meet for an interview.

Creating meaningful work means embracing different perspectives. We are an equal opportunity employer and do not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation. Not only are these provisions protected by provincial and federal law, embracing difference is what makes Cossette what it is—and we wouldn’t have it any other way. We pride ourselves on our inclusive and accessible workplace. If you need any accommodations during the interview process to make it work for you, let us know.

By joining Cossette you become part of Plus Company. This network of entrepreneurial agencies is designed to collaborate, not compete. It empowers every agency – and every individual – to bring their own unique capabilities together to make magic happen. You will be empowered to take risks, dream big, develop your skills and grow in your career with the full support of the network and all it has to offer.

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