Current jobs related to Operations Support Specialist - Windsor Ontario KU, CA - Profitero, inc

  • Non-Union- Program Specialist

    1 week ago

    Windsor, Ontario, K6U, CA Windsor-Essex Catholic District School Board Full time

    WECDSB Learning Support Services invites applications for the following Non-Union position vacancy:Program Specialist Reporting to the Executive Superintendent of Student Achievement K-12 and the Superintendent of Education- Student Achievement K-12, the successful candidate will work with school personnel, students and parents to support positive...

  • Operations Manager

    1 week ago

    Windsor, Ontario, K6U, CA Reliance Comfort Limited Partnership oa Reliance Home Comfort Full time

    Operations Manager Windsor, ON, Canada Req #4788 October 22, 2024 Find Your Limitless with Reliance By joining Reliance as an Operations Manager, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we...

  • Personal Support Worker

    1 week ago

    Windsor, Ontario, K6U, CA Extendicare Canada Inc. Part time

    Job Description At Extendicare, we believe that working as a team and celebrating achievements creates an environment that allows us to reach our potential. As a valued member of our PSW team, you will provide direct care to residents in accordance with policies, procedures and work routines.This position is for our Southwood Lakes Home, located in Windsor,...

  • Mobile Mortgage Specialist

    1 week ago

    Windsor, Ontario, K6U, CA TD Full time

    Work Location:Windsor, Ontario, CanadaHours:37.5Line of Business:Personal & Commercial BankingPay Details:0 - 0 CADThis role is eligible for commission based earnings.TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD....

  • Administrative Professional, Financial Reporting

    1 week ago

    Windsor, Ontario, K6U, CA BDO Canada Full time

    Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal...

  • Senior Associate, Financial Reporting

    1 month ago

    Windsor, Ontario, K6U, CA BDO Canada Full time

    Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal...

  • Manager, Financial Reporting

    1 month ago

    Windsor, Ontario, K6U, CA BDO Canada Full time

    Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal...

  • Dining Room Server

    1 week ago

    Windsor, Ontario, K6U, CA Amica Mature Lifestyles Inc. Full time

    Job DescriptionDINING ROOM SERVERAmica RiversideCasual: on call At Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a personalized senior living...

  • Registered Practical Nurse

    1 week ago

    Windsor, Ontario, K6U, CA Amica Mature Lifestyles Inc. Part time

    Job DescriptionREGISTERED PRACTICAL NURSE Amica RiversidePart Time EveningEvery other Weekend of 1500-2300 Established in 1996, Amica Senior Lifestyles owns and operates over 30 senior living residences in British Columbia and Ontario, while continuing to grow in select markets. Offering Independent Living (IL), Assisted Living (AL) and Memory Care (MC)...

  • Material Handler

    1 month ago

    Windsor, Ontario, K6U, CA Magna International Full time

    About us We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people. Forward. For all. Group Summary The Mechatronics, Mirrors and Lighting group specializes in automotive...

  • Registered Practical Nurse

    1 week ago

    Windsor, Ontario, K6U, CA Extendicare Canada Inc. Part time

    Job Description At Extendicare, we believe that working as a team and celebrating achievements creates an environment that allows us to reach our potential. As a valued member of our RPN team, you will provide care to residents in accordance with the standards of practice and offer leadership and guidance to the personal care staff. Extendicare offers...

  • Auxiliary Production Associate

    1 month ago

    Windsor, Ontario, K6U, CA Magna International Full time

    Job Number: 68514 Group: Magna Mechatronics, Mirrors & Lighting Division: Windsor Modules Job Type: Permanent/Regular Location: WINDSOR Work Style: About us We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving...

  • Resident Care Director-RPN

    4 weeks ago

    Windsor, Ontario, K6U, CA Sunrise Senior Living Full time

    Sunrise of Windsor The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting and...

  • Courier

    1 week ago

    Windsor, Ontario, K6U, CA Dynacare Full time

    Description Position at Dynacare Dynacare is currently looking to hire a Medical Courier to join our Logistics team. This is a Casual position, working various shifts throughout the week on an as needed basis. Shift details: Days; Afternoons; or Evenings Route: Varies depending on needsTime: Varying start timesEmployment Type: CasualArea: Windsor Region...

  • Asset Protection Representative

    1 month ago

    Windsor, Ontario, K6U, CA Loblaw Companies Ltd - Head Office Full time

    Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the...

  • Asset Protection Representative

    1 month ago

    Windsor, Ontario, K6U, CA Loblaw Companies Ltd - Head Office Full time

    Les candidats référés ne doivent pas postuler directement pour ce poste. Toutes les références de candidats doivent d’abord être soumises dans Workday par un collègue de Loblaw actuel.L’utilisation du masculin à pour but d’alléger le texteVenez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la...

  • PROGRAM BUYER

    1 month ago

    Windsor, Ontario, K6U, CA Magna International Full time

    Job Number: 69202 Group: Magna Mechatronics, Mirrors & Lighting Division: Windsor Modules Job Type: Fixed Term Contract Location: WINDSOR Work Style: About us We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving...

  • Equipment Technical Support Specialist

    1 month ago

    Markham, Ontario, I3P, CA PARSONS CORPORATION Full time

    In a world of possibilities, pursue one with endless opportunities. Imagine Next!When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next,...

  • Project Control Specialist

    1 week ago

    Markham, Ontario, I3P, CA PARSONS CORPORATION Full time

    In a world of possibilities, pursue one with endless opportunities. Imagine Next!When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next,...

  • HR Employee Service Centre Senior Specialist

    1 week ago

    Markham, Ontario, I3P, CA Extendicare Canada Inc. Full time

    Job Description As Extendicare continues to build and maximize our usage of HR technology assets, optimal employee experience is paramount. We are seeking a talented individual to drive exceptional employee experiences. Reporting to the Manager Incident Resolution, the HR Service Centre Sr. Specialist will be accountable for analysis, configuration,...

Operations Support Specialist

3 months ago

Windsor Ontario KU, CA Profitero, inc Full time

About Profitero

Profitero is a leading global SaaS commerce platform that uses predictive intelligence to help brands anticipate, activate and automate their next best action to fuel profitable growth. Our technology monitors 70 million products daily, across 700 retailers and 50 countries, helping brands optimise search placement, product content, pricing, stock availability, reviews and more. News outlets, including Good Morning America, The Wall Street Journal and Ad Age frequently cite and trust Profitero as a source of data for their stories. Now’s an exciting time to join our fast-growth business.

Profitero has recently joined Publicis Groupe (a $13 billion global marketing services and technology company) as a standalone commerce division, infusing our business with significant product development resources and investment. while giving our employees an incredible launchpad for their careers. Profitero’s tech and data combined with Publicis’ tech, data and activation services positions us to be a true end-to-end partner for helping brands maximise eCommerce market share and profits.

Come be a part of our fast-paced, entrepreneurial culture and next stage of growth.

Location: Hybrid role based in Windsor, UK, 3 days in the office including Mondays

Overview

The Operations Support Specialist is responsible for the operational support tasks which underpin our software, and ensures our client accounts work in a manner which meets their objectives, this tole will be suited to someone who has 1-2 year’s experience within a customer / internal stakeholder role using excel regularly and working under pressure.

This role is tasked with ensuring account excellence for the duration of the contractual life cycle, in relation to a prescribed sub-set of tasks

Full training and development provided, career growth.

Responsibilities:

Operations management for recurring change requests

  • Manage assigned account update tasks to ensure a successful outcome for internal and external customers
  • Resolve queries related to assigned account update tasks, escalating to senior management as required
  • Action any account update tasks, according to the agreed team processes and procedures, and within the specified timescales

Operational organisation, planning and monitoring

  • Update timing plans according to SLAs and in conjunction with resourcing managers and other key stakeholders
  • Ensure all account update schedules are updated in the Operations Schedule and JIRA
  • Monitor and track the progress of assigned operational tasks against the planned time, ensuring timely communication in relevant Slack channels
  • Follow the team’s best practices for all operational tasks at all times

Risks and issue management

  • Analyse risks and issues, communicate avoidance and take mitigating actions

Change control and ad hoc requests

  • Highlight and help to resolve any deviations from the agreed scope of planned maintenance tasks
  • Highlight any ad hoc requests to prevent deviation from contractual scope

Process improvement and value-added services

  • Take ownership for your own knowledge enhancement related to Profitero products & services
  • Highlights potential opportunities for improvement and participates in improvement initiatives

Qualified candidates will possess:

Education & Experience

  • 1-2 years experience in a technical/customer support role or a related field
  • Experience of owning and delivering an initiative in an operations environment
  • Sound understanding of eCommerce, eBusiness tools, architecture, document management and database management (Desirable)

Skills & Abilities

  • Microsoft Project, Excel and Word at intermediate level
  • Excellent organisational skills, decision-making, problem-solving and negotiation skills
  • Ability to prioritise workload
  • Multicultural awareness
  • Excellent communication skills (including a good standard of written and spoken English)

Aptitudes

  • Self-motivated and goal-oriented
  • Excellent interpersonal skills
  • Ability to work in a matrix structure and inspire high team spirit

Behavioural

  • Dynamic and initiative-taking personality
  • Good adaptability and flexibility
  • Ability to work well within a team environment

Performance

  • Adherence to agreed team procedures and delivery of maintenance tasks on time, to the agreed specification, timings and budget

Contacts

Project office team, Sales team, Account Management team, Insights team, Product team, Data Acquisition team, Data Enrichment team, QA team

In addition, the following will be an advantage:

  • High level of education in a mathematical or technical field
  • Experience of supporting SaaS solutions for customers
  • Experience working with global clients and international colleagues.
  • Second European Language

The above lists are not exhaustive and the job holder is required to undertake such duties as may reasonably be requested within the scope of the post.

Compensation

We hire only the best and provide the compensation, bonus and benefit programs appropriate for proven top-performing professionals. We want our employees to have an opportunity to share in the financial success that results from our dedication to service excellence, high-quality deliverables and an unparalleled client experience.

Remuneration package

  • A competitive base salary
  • Employee Healthcare Plan
  • Life Assurance
  • Group Income Protection
  • Dental care plan
  • Eye care scheme
  • 24-hour online GP service
  • Company pension scheme
  • Cycle to work scheme
  • 25 days holiday plus bank holidays
  • Birthday day off
  • Gym membership at up to 40% off
  • Frequent social events
  • Employee referral program
  • Personal employee development plan
  • Profitero Hero scheme
  • Flexible working hours

Profitero is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive fair consideration for employment. Profitero recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected characteristics as required by applicable law.

#J-18808-Ljbffr