Ceridian Dayforce HCM Team Lead
1 month ago
Ceridian Dayforce HCM Team Lead - Managed Services page is loaded Ceridian Dayforce HCM Team Lead - Managed Services Apply locations Toronto - Bay St time type Full time posted on Posted 17 Days Ago job requisition id JR1905
Putting people first, every day
BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.
Your Opportunity
BDO Canada is looking for a Ceridian Dayforce HCM Team Lead to join our Solution Operations (Managed Services) team, with the ability to work remotely from anywhere in Canada.
Overview:
The Ceridian Dayforce Team Lead is a crucial role for the Solution Operations practice at BDO Canada, focused on overseeing the effective delivery, maturity and growth of the Ceridian Dayforce Operations Program. This role demands a seasoned professional with a minimum of 5 years of experience in leading client engagements, managing a team while executing on engagements leveraging their technical, problem-solving, and leadership skills to ensure optimal service delivery and client satisfaction.
Key Responsibilities:
Lead the continuous delivery and improvement of the Ceridian Dayforce Operations program
Provide expert guidance and leadership to both internal teams and external clients, ensuring alignment with best practices and service expectations
Proactively manage the overall backlog and work assignments of the team including the management incidents and requests, ensuring swift resolution and minimal impact to client operations
Develop and maintain troubleshooting guides, diagnostic tools, and knowledge bases to enhance service efficiency and effectiveness
Oversee the efficient utilization of functional & technical resources and ensure all Knowledge Transfer Plans are up-to-date and effectively implemented
Strategically manage client relationships, setting and managing expectations across all stakeholders
Lead, mentor, and develop a team of technology professionals, fostering a culture of continuous improvement and service excellence
Contribute to the strategic planning and development of services offerings, identifying opportunities for growth and improvement
Ensure alignment with the company's architectural and delivery management standards, providing continuous feedback for delivery and service enhancements
How do we define success for your role?
Demonstrating a high level of technical expertise and leadership, reflecting BDO's core values of Integrity, Respect, and Collaboration
Delivering consistent, high-quality service that addresses client’s ongoing operational needs and challenges
Actively participating in and promoting a culture of innovation and continuous improvement within the managed services environment
Committing to continuous personal and professional development to remain at the forefront of industry trends and best practices
Your experience and education
Minimum 5 years of experience executing on Ceridian Dayforce HCM engagements
Certification in Ceridian Dayforce HCM
Proven ability to solve complex problems in dynamic and diverse environments
Excellent time management and organizational skills, with a keen attention to detail
Extensive knowledge of ITIL best practices, with relevant certifications preferred
Exceptional communication and customer service skills, capable of managing and exceeding client expectations
Strong leadership and team development skills, with a track record of mentoring and developing high-performing teams
Experience in business process mapping, change management, and effectively managing multiple engagements simultaneously
Solid understanding of common HCM business practices, with additional certifications in related fields being a significant asset, like:
Canadian Payroll Association certification
Ceridian Canadian Payroll certification
Ceridian Canadian Benefits certification
Benefits:
Opportunity to work remotely from anywhere in Canada
Being part of a respected and supportive team that values your input and expertise
Access to continuous learning and development opportunities
Inclusive and innovative work culture focused on service excellence and career growth
Note: This role may require occasional travel to client sites as needed.
Why BDO?
Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2024 . This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.
Our firm is committed to providing an environment where you can be successful in the following ways:
We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.
We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.
We support your achievement of personal goals outside of the office and making an impact on your community.
Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.
Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.
Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader , we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us .
Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.
Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.
Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.
Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.
To explore other opportunities at BDO, check out our careers page .
#LI-MM1 Similar Jobs (1) Senior Cloud Engineer locations 6 Locations time type Full time posted on Posted 30+ Days AgoWhen it comes to our people, we believe in helping then achieve their dreams, build their passions, and grow their competitive edge.
From our expansive client base to growing talent pool, our people are the core of BDO. Our multi-award winning talent experience continues to make us proud. Our culture is open and collaborative. We foster inclusive ways to thinking and celebrate diversity among all contributors. We respect each other, do all things with integrity, and support our people to be their most authentic selves.
#J-18808-Ljbffr-
Old Toronto, Ontario, CA BDO Canada LLP Full timeCeridian Dayforce Talent Implementation Consultant (Full Time Permanent Opportunity)Your OpportunityBDO Digital is looking for a Ceridian Dayforce Talent Implementation Consultant to join our Dayforce practice, with the ability to work remotely from anywhere in Canada. The individual will own the following responsibilities:Act as a trusted advisor to...
-
Dayforce General Ledger
1 month ago
Old Toronto, Ontario, CA BDO Canada LLP Full timeDayforce General Ledger (GL) Implementation Consultant page is loaded Dayforce General Ledger (GL) Implementation Consultant Apply locations Toronto - Bay St Calgary - 8th Ave SW Edmonton - 103 St Halifax - Mumford Rd Montreal - 1000 Rue De La Gauchetière Ouest time type Full time posted on Posted 2 Days Ago job requisition id JR2789 Putting people first,...
-
Senior Testing Lead
4 weeks ago
Old Toronto, Ontario, CA Lead Discovery GmbH Full timeWorkday Integration Lead – GFTRoyal Bank of CanadaAre you a talented, creative and results-driven professional who thrives on delivering high-performing applications? Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management.This role leads in the...
-
Product Specialist
4 weeks ago
Old Toronto, Ontario, CA Tata Consultancy Services Full timeAbout TCS:Tata Consultancy Services is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive powered portfolio of business, technology, and engineering services and solutions is delivered through...
-
Workday HCM Configuration Specialist
3 weeks ago
Old Toronto, Ontario, CA Dentalcorp Canada Full timeWho you are You are an innovative, service-oriented individual who is excited to be a part of a fast-growing company that enables the best to be even better. You are a highly experienced Workday HCM Configuration Specialist and are looking for the opportunity to provide your expertise to drive change within a healthcare company. You love working in a...
-
Workday HCM Configuration Specialist
3 weeks ago
Old Toronto, Ontario, CA Dentalcorp Full timeWho you are You are an innovative, service-oriented individual who is excited to be a part of a fast-growing company that enables the best to be even better. You are a highly experienced Workday HCM Configuration Specialist and are looking for the opportunity to provide your expertise to drive change within a healthcare company. You love working in a...
-
Workday HCM Configuration Specialist
3 weeks ago
Old Toronto, Ontario, CA Dental Corp Full timeWorkday HCM Configuration Specialist Apply Location: Toronto, Ontario Time Type: Full time Posted On: Posted 2 Days Ago Job Requisition ID: JR13964 Who you are You are an innovative, service-oriented individual who is excited to be a part of a fast-growing company that enables the best to be even better. You are a highly experienced Workday HCM Configuration...
-
Workday Lead Analyst
3 weeks ago
Old Toronto, Ontario, CA Stir Consulting Inc. Full timePosition Title: Workday Lead Analyst - Position Overview: Reporting to the Senior Manager of Employee Experience and Program Delivery, the Workday Lead Analyst is essential in optimizing and managing our HR processes through Workday HCM. The ideal candidate will bring strong functional knowledge across various Workday HCM modules to meet our company's...
-
HR Associate
1 month ago
Old Toronto, Ontario, CA Neilson Financial Services Limited Full timeAt Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options.Neilson is a leading provider of innovative, simple and great-value direct life insurance products.We have evolved from our origins in the UK, where the business was launched in 2012, to become an award-winning...
-
Workday Integration Lead
3 weeks ago
Old Toronto, Ontario, CA Lead Discovery GmbH Full timeJob Title: Workday Integration Lead at RBC Company: Royal Bank of Canada Job Description: Overview: Seeking a skilled, innovative, and outcome-oriented professionalLead technical design and development of application systemsUtilize extensive expertise to tackle complex tasks Responsibilities: Collaborate with HR teams, stakeholders, and...
-
Workday Integration Lead – GFT
1 month ago
Old Toronto, Ontario, CA Lead Discovery GmbH Full timeJob Title: Workday Integration Lead – GFTCompany: Royal Bank of CanadaJob Description: Job Summary:Talented, creative, and results-driven professional soughtLead in the technical design and development of application systemsApply extensive knowledge and skills to perform complex assignmentsKey Responsibilities:Coordinate with HR teams, stakeholders, and...
-
HR Product Manager
4 weeks ago
Golden Horseshoe, Ontario, CA Equinix Full timeHR Product Manager - Core HCM Who are we? Equinix is the world’s digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners,...
-
WSS Test Lead
1 month ago
Old Toronto, Ontario, CA Qualitative Financials Full timeClient: Ontraio ProvinceProvide senior technical expertise, project leadership and coordination of activities in the testing of I&IT solutions.Provide technical advice to clients and leverage OPS I&IT solutions and applications to meet program/service goals and objectives ensuring efficiencyProvides specialized PeopleSoft HCM technical expertise in leading...
-
WSS Test Lead
4 weeks ago
Old Toronto, Ontario, CA Qualitative Financials Full timeClient: Ontraio ProvinceResponsibilities:Provide senior technical expertise, project leadership, and coordination of activities in the testing of I&IT solutions.Provide technical advice to clients and leverage OPS I&IT solutions and applications to meet program/service goals and objectives ensuring efficiency.Provide specialized PeopleSoft HCM technical...
-
Sap Human Resources Analyst
4 weeks ago
Old Toronto, Ontario, CA PrecisionERP Incorporated Full timePosition: SAP HCM Functional AnalystLocation: TorontoTerm: PermanentSchedule: HybridWe have a client in Toronto who is looking to hire a Senior SAP HCM Analyst to join their team. They require a local resource who can work a hybrid schedule, so MUST be based in the Greater Toronto area.Role:We are looking for a highly motivated and experienced Senior HCM &...
-
Team Leader
1 month ago
Old Toronto, Ontario, CA 317 Elite Sales Team Part timeWe have Team Leader Job openings for a Team Leader at our Web Design and Development company, you will play a pivotal role in leading a team of talented web designers and developers to create exceptional websites and web applications. You will be responsible for managing projects, ensuring the team’s productivity, and maintaining high-quality standards in...
-
Team Leader
4 weeks ago
Old Toronto, Ontario, CA 317 Elite Sales Team Part timeWe have Team Leader Job openings for a Team Leader at our Web Design and Development company, you will play a pivotal role in leading a team of talented web designers and developers to create exceptional websites and web applications. You will be responsible for managing projects, ensuring the team’s productivity, and maintaining high-quality standards in...
-
Team Lead
4 weeks ago
Old Toronto, Ontario, CA Frank And Oak Full timeDesigned in Canada. Made for good living. We’re dedicated to providing our customers with purposefully designed products, made sustainably while upholding strong social values of equality and inclusion.JOB SUMMARY – TEAM LEADReporting to the Store Manager, you will be responsible for representing the store and leading the team to achieve sales goals and...
-
Team Lead
1 month ago
Old Toronto, Ontario, CA Roots Corp. Full timeWHAT WE’RE LOOKING FOR? The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store, and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and...
-
Human Resources Business Partner
1 month ago
Old Toronto, Ontario, CA Valtech Full timeHuman Resources Business Partner (one year contract)TorontoWhy Valtech? We’re advisors, visionaries, creative and techies. We embrace all things digital. We talk to each other. We have fun. We love our clients. We’re looking ahead • We are global.This position is offered as a one-year contract to cover maternity leave, with the potential for a...