Ophthalmic Technologist
3 months ago
Vaughan Ontario LJ, York region, Canada
Uvisiongroup
Full time
Job descriptionOphthalmic Technologist Full-Time, Fixed term contractThe Ophthalmic Technician floats throughout the clinic to perform patient facing and administrative duties. It is a combination of Patient Technician and Diagnostic Technician duties.Patient TechnicianJob SummaryPatient Technician is responsible for offering a quality customer service experience andensuring that a high level of patient care is always maintained. The ability to ensure thatproper assessment of doctors' needs in relation to prepping patients and testing is alsorequired.Key Responsibilities- Provide superior customer service and patient care
- Respond and/or redirect all patient and visitor requests accordingly
- Ensure accurate patient documentation recorded in the medical database
- Gathering medical records and patient information
- Taking ocular measurements
- Providing eye care information to the patient
- Maintaining and cleaning ophthalmic instruments
- Ability to assist the ophthalmologist in preparing patients for treatments and procedures
- Ability to operate ophthalmic instruments and/or equipment
- Ensure exam lanes, patient technician rooms, and patient technician storage are
- kept neat and tidy
- Assessing patients’ vision prior to seeing doctors
- Preparing patients for lasers, injections, and minor procedures
- Clean and sterilize instruments
- Replenishing exam lane supplies (drops, syringe, information sheets, etc.) at the end of the day
- Ensure that all patient interactions are dealt with confidentially and any
- Confidential paperwork is dealt with in accordance with practice protocol
- Supports medical administration as needed.
- Bachelor’s degree or 2 years diploma, or an acceptable combination of education and experience.
- 2 years of experience in healthcare setup.
- Previous experience at an ophthalmic clinic is a strong asset.
- Knowledge of OSCAR EMR is a strong asset
- Excellent communication skills, both oral and written and computer skills
- Can work well independently and within a team
- Strong attention to detail
- Candidate must be able to handle a high paced environment
- Ability to identify problems during procedures
- Positive attitude, pleasant and professional manner in person and over the phone
- Excellent problem-solving skills
- Additional language is an asset
- Operating diagnostic machines such as Humphreys Visual fields, OCTs, Hrts, and IOLM
- Preoperative and postoperative measurements
- Providing superior patient care and customer service
- Communicating regularly with physicians
- Resolving any technical issues
- Billing Ohip
- Calibrating and regular maintenance on all diagnostic equipment
- Use Oscar EMR & Zeiss Forum systems.
- Managing patient flow
- Uploading reports on EMR system
- Assist team lead to improve flow for diagnostic testings.
- Bachelor’s degree or 2 years diploma, or an acceptable combination of education and experience.
- 2 years of experience in healthcare preferably eye care setup.
- Previous experience at an ophthalmic clinic is a strong asset.
- Experience with various types of diagnostic eye tests is highly preferred.
- Ability to use Oscar EMR systems is an asset.
- processing, and managing files and records, and other office procedures and medical terminology.
- Strong knowledge of Microsoft Office products, including Excel, Word, and PowerPoint.
- Strong interpersonal skills and Excellent problem-solving skills.
- Strong written and verbal skills to communicate with all levels of the organization and its executive team.
- Positive attitude, pleasant and professional manner in person and over the phone
- Additional language is an asset.
- On-the-job training will be provided.
- Job begins as a 1 year contract, with the possibility of renewal to full-time permanent.
- Extended health care
- On-site parking
- Vision care
- Monday to Friday
- Weekends as needed
- Concord, ON L4K 2Z5: reliably commute or plan to relocate before starting work (required)
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