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Head of Quality Control
3 months ago
Whatever you do, you'll make a difference at Lafarge Canada. Because we know that your passion and curiosity are the natural resources the world needs. Thanks to our teams' energy, commitment and ideas, we are reinventing how the world builds to make Canada greener and smarter for all.
Head of Quality ControlRequisition ID: 7542
Location: Mississauga, ON, CA, L4V 1S7
WHO IS LAFARGE?
As a global leader in innovative and sustainable building solutions, Lafarge is enabling greener cities, smarter infrastructure and improving living standards around the world. With sustainability at the core of our strategy, we are becoming a net-zero company, with our people and communities at the heart of our success.
Objective & Overview
The Head of Quality Aggregates will be responsible for establishing clear strategies to deliver exceptional levels of customer product quality, efficiently and economically. The incumbent will guide the Aggregates QC team, in collaboration with the Aggregates Operations team, to optimize the use of our reserves and plant efficiencies, maximizing driver product yield, proposing product innovations and minimizing long inventories.
The Head of Quality Aggregates will ensure that Aggregate products meet the established quality standards efficiently and provide the regional technical services necessary for the successful production and marketing of these products. The incumbent will ensure that the market QC Managers understand the reserve type and production setup of plants that they oversee as well as their respective SPI’s. As the Head of the Aggregates Quality Control team in ECAN, the incumbent will be part of the Aggregates Senior Leadership team which will provide first-hand exposure to business challenges and opportunities which shall be incorporated into actionable QC strategies and optimization initiatives, supporting our business objectives. The incumbent will also act as a cross Product Line interface ensuring consistency and compliance in our Quality Control approach and contributing to ECAN wide initiatives.
Responsibilities
Safety:
- Serve as a role model in safety, leadership, teamwork, customer focus, and continuous improvement.
- Support local QC teams in the implementation of Lafarge safety policies and compliance with applicable legislation.
- Develop and drive the execution of the ECAN Aggregates QC Strategy.
- Develop monthly and annual reports and processes to track implementation and progress.
Quality Control and Assurance:
- Manage and develop future Quality Control and Process Control programs.
- Lead the operational implementation ensuring the link between Strategy and Development.
- Support Regional operations and marketing of Aggregates.
- Ensure Area QC develops and delivers long products & reverses optimization plans.
- Lead the regional expert group to provide troubleshooting assistance.
Plant and Inventory Optimization:
- Develop and implement processes to ensure periodic review of plant production splits.
- Ensure participation of QC Managers on market SPI and Operations managers meetings.
Leadership:
- Provide professional development/coaching to Quality Control resources.
- Promote efficient teamwork regarding QC strategies and best practices.
- Work with Commercial Performance to develop a Market QC team.
- Focus on the professional development of the Aggregates QC team.
Process Management & Improvement:
- Manage quality operation and internal controls.
- Drive and lead process improvements.
Reporting & Performance:
- Ensure implementation and tracking of performance indicators.
- Provide regular reports and updates to governing bodies as required.
Solutions and Innovation:
- Participate in the identification and development of innovative solutions.
- Support execution of Aggregate initiatives across ECAN.
- Work closely with sales and operations for the region.
- Remain apprised of industry trends.
- Explore and recommend adoption of products or software for innovations.
Association Involvement:
- Ensure Lafarge is well represented on industry decision-making bodies.
- Promote Lafarge’s interests and uphold its corporate citizenship.
- Serve in leadership positions on internal and external committees.
Relationship with Others:
- Reports to the VPGM ECAN Aggregates & Asphalt.
- Engage with Aggregates Manufacturing, Supply Chain & Logistics, and Commercial Performance.
- Coordinate with the Head of RMX QC for consistency in QC approach.
- Engage with Group performance and innovation functions for R&D initiatives.
Specific Accountabilities:
- Manage Quality Control and Quality Processes.
- Develop and maintain technical expertise on products and QC management systems.
- Responsible for achieving targeted KPI’s.
- Ensure internal and external customer satisfaction.
Dimensions:
- Three (3) direct reports embedded in operations, 40 indirect reports.
- Four (4) Aggregates Markets representing 34 Millions Tons/year of production.
Qualification Profile
Education and work experience:
- A University degree in a relevant engineering discipline; Master’s degree preferred.
- A minimum of ten (10) years of progressive experience in Quality Control.
- At least 5 years of successful leadership experience in the aggregates industry.
Knowledge & Skills:
- Proven experience managing Quality Control activities on large projects.
- Provincial and Territorial professional engineer registration is preferred.
- Strong organizational skill, analytical and problem-solving abilities.
- Highly developed interpersonal, negotiation, verbal and written communication skills.
- Ability to work in a fast-paced environment managing multiple priorities.
Job Specific Competencies:
- Functional / Technical Skills
- Technical Sales
- Decision Quality
- Strategic Agility
- Priority Setting
- Timely Decision Making
- Directing Others
- Managing and Measuring Work
- Process Management
- Drive for Results
- Organizational Agility
- Managing Diverse Relationships
- Negotiating
- Open Minded
YOUR LAFARGE EXPERIENCE
At Lafarge, there is endless opportunity for you to play your part. Whether you’re in a technical, managerial, or frontline role, you can shape a career that works for you. You’ll be encouraged to seek out diverse perspectives, share your ideas and build the skills and connections you need to perform at your best.